Loved the doctor. She was very nice and happy to answer questions. Receptionist/assistant made me…read morefeel welcome. The ladies in the eyeglass area were great - very helpful and good at what they do. I would recommend

everyone is so so sweet and welcoming!!! they answer any questions and will help you pick out your…read moreperfect glasses!!

Despite a great experience in 2025, they now refuse to bill our insurance company in 2026, which…read moreprovides a $0 cost eye exam in or out of network. Disappointing. Gone done from 5 stars to 1. Other out of network providers recognize our insurance as wonderful with great follow-up and immediate payment.

I certainly do not recommend this place. They have no customer service within five minutes outside…read moreof my 10 minute window. Four people were standing at the front desk all employees no one else in the place. I was told I'd have to reschedule. Well no I don't have to reschedule. I wouldn't fight the traffic trying to get there to give them my money and all I was gonna do is buy some sunglasses so you've lost my entire family's business. Congratulations. Evidently y'all don't pay the bills. 0 Stars

I have been a patient of Monarch Eye Care for many years due to the outstanding care I receive…read more Devon at the front desk is always polite and helpful. Riley is extremely patient when doing my pretest. Devon is able to make sure my eyewear fits perfectly. Dr. Monarch continues to give the best eye exams resulting in keeping my eyes healthy and my vision in optimal. I absolutely love my new glasses and sunglasses and found my new contact lenses to be extremely comfortable. I would recommend Monarch Eye Care to everyone who cares about their eye health and quality vision.

My husband and I went to Monarch Eyesore for eye exams on 3/23/26 which were covered by our Davis…read morevision insurance we were offered either dilation or a retina scan for $39 which we both took. I am trying to get results and they want us to come in for a medical visit and will bill our medical insurance to get results of retina scan. I asked them to email or I Will pick up results tell me when it's ready. They can do a screenshot of the image they took as well as a summary of results. I get a call today saying it will be $25 plus $5 each eye for them to email results or if I pick up will still be $35 per person to pull the files. Is this legal? We have had retina scans previously by other eyecare drs in Summerville and have gotten results the same day wihile we were there at no extra cost. I called state LLR licensing, there is no record for Monarch eyecare or Diane monarch?? Other than them billing our medical insurance for result of this exam which just on principal I don't see necessary (just a way to get another payment for what was already paid) the only other way to get result is for us to pay them to retrieve the records. I have spoken to Davis vision and the other eye dr who's filled the prescription for the glasses and this is not the way it's done. Two insurances getting billed for our exams. I will be contacting the Better Business Bureau to look into this. I would avoid this office in the future.

Ocean Eye is the Best! Katelyn (optician) is awesome. Very…read moreattentive and precise. The doctors here are very good at what they do and the staff is so friendly. Each of their offices are very clean and modern, with an Aloha twist. I wish all doctors offices I go to had waiting rooms with couches as soft as they have at Ocean Eye! TOP NOTCH BUSINESS. (The sweet tea is Tha Bomb!) (If you're a guy....don't bring sand to the beach, if ya know what I mean! These girls will make you grateful you can see so clearly!)

The location on Old trolley has a good Customer service, unfortunately they were not able to find…read morethe right lenses for me. I didn't like at all the location on downtown Summerville, very bad Customer service and they definitely didn't fix my problem. The prescription is not right for me, I need to see another doctor now

The customer service was great which is why I am giving a three star review. I sat down in the…read morelobby and was shortly called after my appointment time. The doctor was highly informative and friendly. The prices posted online are very misleading, Expecially if you have insurance. I went in because I saw a promotion for an eye exam, and a pair of glasses for $179. I did not qualify for this because I had insurance, so I ended up spending $120 on the exam alone, plus another $150 for the glasses. It doesn't make sense to come here with insurance, they will charge you double their advertised rates. Probably will not return to any americas best.

I waited two weeks for an appointment. The problem is that when I finally came to my for my…read moreappointment there wasn't a real dr there it was a virtual visit. A tech does the eye exam. And the dr just watches on a screen.

I've been going here for eye exams and glasses for over five years. This place is always awesome in…read moreevery aspect. I just took a broken pair of frames in, not expecting too much but within ten minutes Jen had my new frames with my prescription lenses all set to go!!! Even discounted the new frames for me! I can't say enough good things about this store.

Visited the Nexton office of Optical Impressions for an eye exam yesterday. I had a good experience…read morewith the actual exam. Picked out frames and was planning to to return at a later date to order those--- (nice red frame that I really liked). I noticed that the PD measurement was not on my prescription and asked for it to be added before I left. I was told no, I could not get this information. This has been on every prescription that I have ever picked up from optical impressions over the years, I shared this fact and their response implied that I was a liar. I use this measurement to order my extra sunglasses online. I was told this is NOT part of the prescription and it would not be provided to me. After I was insistent I was then told I could get it if I paid $30! I was also told if they provided this information to me it causes them to lose money..... I've had good experiences with optical impressions before (and have been a repeat customer) but all that was erased yesterday. My husband had eye exams & bought glasses from them in the past also. We will no longer do business with them .

I scheduled an appointment online for a week away. ONE HOUR before the appointment I got a text…read moresaying a MANDATORY Optomap scan was required, with a charge of $39.00 Seriously?? Is that any way to run a business? I have UHC Medicare and my eye exam is supposed to be FREE. I will be reporting you clowns to UHC and you can bet that will be the end of that relationship. Freaking crooks!

Insist on adding extra retina scan charge. Tried to decline and was told it's part of there…read morestandard care. Would it do standard eye exam. Just another way a money grab. Explained i see a retina specialist already a d isn't even something they treat. Very rude optometrist

My oldest has gotten into thrifting so I stopped in here to check it out while waiting for a nearby…read morefood order to be ready. I like that there's no funky smell like some thrift stores. They have a good set-up- there's lots of stuff but it's well organized. We found a Blokus To Go two player game for only $2 which was exciting because we had received the XL version for Christmas and are obsessed with it. They had some large pieces of art work for $20 or less which I thought was a really good deal. Tons of clothes, glass ware, plates, etc. I would say the only thing they are lacking is a decent book section. If you're looking for books, the best section I've seen is at the Goodwill on Ashley Phosphate. I will be back for sure since I'm always near this shopping center.

While visiting from Missouri, my lens came out of my glasses. I stopped in to ask for help, and…read moreMelissa assured me that it was an easy fix. Within five minutes she returned my glasses to me, fixed, tightened, and cleaned!!

Dr. Fullen is the best! He has been caring for my vision for over 6 years now. Always…read moreknowledgeable, respectful, and professional.

Dr. Koets and the staff here deserve every single star. My son scratched my eyeball in the middle…read moreof the night and the next morning we were scrambling to find an optometrist in Summerville that could take me immediately. Our usual optometrist (Ocean Eye) was booked up at all of their locations. Dr. Koets was also booked, but he took me in anyway. I felt very taken care of and everyone was so pleasant. We will no longer be going to Ocean Eye, because the service at Dr. Koets office was so wonderful. If you're looking for an optometrist in Summerville, seriously give this place a try. You won't regret it.