This cable service is terrible. We constantly have to reboot our smart TV because the sound goes in…read moreand out or the picture goes in and out and that takes 20 minutes. Many channels we can't even watch because the sound goes out every few words. Plus they are so expensive. NEVER had trouble with Time Warner plus it was half the price. Update-Service finally improved and we have not had to reboot for a couple of months nor has the sound gone out. Plus we negotiated to lower our monthly bill although we had to agree to a contract to accomplish this. We cancelled our cable and only have internet now.

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

The worse you can image The cover of the wires at our apt…read morecomplex has been off for 8 months it has been reported to xfinity,,all they say will get around to it So we are paying for unprofessional rip off service ..reporting to the city for the dangerous situation , it could cause a fire,, harm the anyone innocent person touching it .

I never thought I would write a review about Xfinity. Nevertheless, the store experience was easy,…read morefun, and wonderful. David helped me out, and not only was he helpful, but he was also extroverted, vibrant, and a fun person to talk to while we waited for my router. I expected to have to pay, but nope! ‍ I haven't had internet in over A MONTH. However, he got me on the right path in less than a few hours. Thank you so much David. P.S! Give David a few days off to go to Las Vegas. He deserves it

Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

The Internet never works properly. Can't load videos on the phone. TV streaming services freeze…read moreconstantly. When attempting to game I constantly get kicked from servers and logged out of PlayStation Network. The internet issues couldn't all be listed. and they are the only provider in my area. my last house I paid $20 less a month for ten times the internet.

I've had U-verse for about 8 months and I love it. I've heard good and bad from other people so it…read moremost likely depends on your area/address. I previously had WOW and their Internet was great (hardly any downtime) but their TV options, especially DVR, just sucked. As soon I knew U-verse was available at my address, I signed up. I will warn that they say installation takes about 2 hours but it was more like 4 hours (I'm sure there are many factors that affect this). Since I've had it, my Internet went out ONCE during a horrible storm but was literally back up within 5 minutes. I have never experienced Internet service that is this dependable. I have their U-300 TV service with whole home DVR and it's great - you can record up to 4 shows at once (but it will be less if you are only recording HD so I mix it up) and you can watch from any room, including pausing something and picking it up in another room. Of course we are on a intro promotion for the first 12 months so our price will definitely increase in a few months but hopefully when I call they will give us a deal.

Absolute Garbage. Unreliable. Had four outages that each…read morelast a FULL DAY in the past couple months. I'm now "on notice" with my job, since I work from home. Hopefully I can get by on the $2.60 they credit my account for each full day of work I've lost. I've managed to get a 5G hotspot as a fail-over, but 5G service here is poor, so I'm forced to rely on their failure of a service. If you need reliable internet, find it elsewhere. We're looking into Starlink.

First, as an Internet Service Provider, Knology is extremely fast - we appreciate it…read more Secondly, the Cable/TV Service is OUTDATED. The search engine that Knology uses, for searching programs, was used back in late 1990s. I don't want to have to scroll through every date to find a show I want to record or watch; plus Knology only allows you to forward ONE week, and you better know the date! Plus I don't want to spend my time scrolling through a huge list...that is time consuming. Other cable companies you can key the name of the show. Prior to Knology, I could watch past airings of shows I missed. For example, I was out of town for 2 weeks...when I returned I realized I didn't record a specific show. So, I brought up the search on my previous cable company's box, and it listed all the episodes for the month. I selected the one's I missed and started watching them. This makes it so much easier and flexible because you DON'T HAVE TO RECORD every episode of a show. As for the phone, going to Knology from Vontage, now I have to purchase a caller ID...more money spent. Right now I AM NOT a big fan of Knology and WOULD NOT recommend them, unless it is strictly as a price comparison. Knology service is so 1990's and this is 2012! The company really needs to update their software. I am posting my review of Knology service, I don't want people to be miss informed, like we were.

Internet seems to always be going out. They are fairly fast at getting the issue resolved but I…read moreshould not have to continually call every other week because my Internet is out again!

We recently cancelled our service. After a month we received a bill for the following month. We…read morecalled them and of course they had no record of the call to cancel. We asked for our payment back, they refused to return it. They told us we had to take the equipment we had to the Spectrum store to turn it in. I went to the store on Main Street in Summerville, SC this morning (6/17) around 11 AM. I signed in (Rich M) and waited. They had two people working with two customers. During the time I was there 3 additional customers came in and signed in. At 11:25 AM the two spectrum people were still working on the same customers that were there went I came in. I waited another 5 minutes and one of the spectrum people finished with the customer he had. Then he got up and left the room. I was completely frustrated at this point, so I left. I still have the equipment and am trying to figure out how to return it. We left spectrum initially because of poor service. We lost internet service 2 to 3 times a month. I highly recommend that anyone wanting to get internet service go elsewhere. These people are incompetent and do not care about customers.

Not about the summerville location, but spectrum as a whole is absolute garbage. Rude…read morerepresentatives or absolutely clueless people who mislead you. No regard whatsoever to appease long time customers when THEY are the ones that made the mistake. Disgusting service. Will never get a spectrum plan again.

This Boost Mobile location on Rivers Avenue in North Charleston is a convenient and easy way to get…read morea phone when you need it for a good value. The staff here is very knowledgeable and efficient and makes sure that you get what you need quickly and easily. I have had a really good experience coming here and they have been consistent in their level of customer service.

This Boost Mobile location on Rivers Avenue is very helpful when you need a quick cell phone…read morelocation option for a really good value. The staff here is very helpful and attentive to get you what you need and have you ready and on your way in a short amount of time. They make the process very easy and simple and are worth checking out.