Located in a safe part of town in a strip mall, this Tmobile store is very clean with all the…read moreupdated phones and accessories. Although the place looks sparce, in that I would think they would have more to sell? Anyways just an observation. That said I would carefully consider using this store as I had two small but relatively bad experiences. First, I had the lens cap on both of my cameras come off and the fold won't unfold all the way. Finally the screen has dead spots. I called customer care and reported my issue. Since I have TEP - Total Equipment Protection (read the TOTAL part again) the contract I signed was no questions asked replacement. Customer care said they'd ship my device to the store and I could pick it up. That night 1 hour before they closed, I called the store to see what I needed to do. She wasn't exactly happy I was calling. Then informed me "well you can't bring it in now, we're closing in an hour." I couldn't even get the sentence out before she was making it clear that they couldn't do it now. After she released her hot air, I said they have to ship it first. Then she was happy, b/c I guess it meant I wouldn't be coming in on her shift in the future. When my phone finally arrived I dropped by to pick it up. The two people were helping one customer. What I mean is one person was helping a customer and the other was leaning on the counter. After they finally addressed me I said, "You guys have a phone for me to pick up and trade in." The guy looked pissed and said he can't do that. I showed him the text that proved the point. He wasn't happy. Then he inspected the phone and said it looked dropped, I said, that's not the issue! Anyways the whole attitude at the store, Tmobiles lying of swapping devices that I pay for each month to protect me from and the total Tmobile mentality sucked. I'm not going to tell anyone what carrier to use, but I'm switching with the Fold 8 comes out. Next, I will never EVER step foot in that store again. I used to be in retail ages ago and there's something to be said about quality customer service.

Went in tmobile, worked with Cory ,had me in and out the door 29min ,thanks so much for good…read moreservice and well knowledge. I enjoyed my experience

Metro by T-Mobile on Ashley Phosphate Road in North Charleston is a great place to get a cell phone…read moreat a good value. The staff here is very knowledgeable and friendly and will have you activated and your way in a short amount of time. I have had a good experience shopping here.

Went to this phone store for some help and got it. I needed my phone serviced turned back on for a…read moreolder phone and the screen repaired. Was able to get it all done before the end of the day and a good price. I will be using this place for all my phone needs from this point forward.

Went into this establishment for phone cases after being referred by another customer and I wish I…read moredidn't. Walked in and no one opted to even greet me. The two employees looked up and completely ignored me for minutes before asking if I needed assistance. I would figure some assistance is needed if the person walked into your establishment. There was no variety for purchase. Honestly wasted my time going in there. I'll simply go somewhere else or order off amazon. I'd rather have a delay in getting it than deal with disgusting customer service. Go there are your own risk, good luck

I needed my car key battery replaced and Miles helped me so much. He replaced it in less than a…read moreminute and it even had a warranty on it and I get the next one free.! I also bought some AAA and AAA batteries with a digital battery tester and two lanterns to have around for emergencies‼‼‼‼

Batteries Plus Bulbs on Rivers Avenue in North Charleston is an excellent source for all things…read morebatteries and electronics help. They have really good customer service here and I have received immediate help every time I have been here and have been out quickly with what I needed. They are well worth a visit for help when you need it the most.

Came here with my boyfriend to get a new phone. Everyone working was friendly and helpful. One of…read morethe associates even stopped and played with my son when he started getting fussy. Doing more than what is required is excellent customer service.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.