The worse you can image The cover of the wires at our apt…read morecomplex has been off for 8 months it has been reported to xfinity,,all they say will get around to it So we are paying for unprofessional rip off service ..reporting to the city for the dangerous situation , it could cause a fire,, harm the anyone innocent person touching it .

I never thought I would write a review about Xfinity. Nevertheless, the store experience was easy,…read morefun, and wonderful. David helped me out, and not only was he helpful, but he was also extroverted, vibrant, and a fun person to talk to while we waited for my router. I expected to have to pay, but nope! ‍ I haven't had internet in over A MONTH. However, he got me on the right path in less than a few hours. Thank you so much David. P.S! Give David a few days off to go to Las Vegas. He deserves it

This cable service is terrible. We constantly have to reboot our smart TV because the sound goes in…read moreand out or the picture goes in and out and that takes 20 minutes. Many channels we can't even watch because the sound goes out every few words. Plus they are so expensive. NEVER had trouble with Time Warner plus it was half the price. Update-Service finally improved and we have not had to reboot for a couple of months nor has the sound gone out. Plus we negotiated to lower our monthly bill although we had to agree to a contract to accomplish this. We cancelled our cable and only have internet now.

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

This Boost Mobile location on Rivers Avenue in North Charleston is a convenient and easy way to get…read morea phone when you need it for a good value. The staff here is very knowledgeable and efficient and makes sure that you get what you need quickly and easily. I have had a really good experience coming here and they have been consistent in their level of customer service.

First, as an Internet Service Provider, Knology is extremely fast - we appreciate it…read more Secondly, the Cable/TV Service is OUTDATED. The search engine that Knology uses, for searching programs, was used back in late 1990s. I don't want to have to scroll through every date to find a show I want to record or watch; plus Knology only allows you to forward ONE week, and you better know the date! Plus I don't want to spend my time scrolling through a huge list...that is time consuming. Other cable companies you can key the name of the show. Prior to Knology, I could watch past airings of shows I missed. For example, I was out of town for 2 weeks...when I returned I realized I didn't record a specific show. So, I brought up the search on my previous cable company's box, and it listed all the episodes for the month. I selected the one's I missed and started watching them. This makes it so much easier and flexible because you DON'T HAVE TO RECORD every episode of a show. As for the phone, going to Knology from Vontage, now I have to purchase a caller ID...more money spent. Right now I AM NOT a big fan of Knology and WOULD NOT recommend them, unless it is strictly as a price comparison. Knology service is so 1990's and this is 2012! The company really needs to update their software. I am posting my review of Knology service, I don't want people to be miss informed, like we were.

Internet seems to always be going out. They are fairly fast at getting the issue resolved but I…read moreshould not have to continually call every other week because my Internet is out again!

I've had U-verse for about 8 months and I love it. I've heard good and bad from other people so it…read moremost likely depends on your area/address. I previously had WOW and their Internet was great (hardly any downtime) but their TV options, especially DVR, just sucked. As soon I knew U-verse was available at my address, I signed up. I will warn that they say installation takes about 2 hours but it was more like 4 hours (I'm sure there are many factors that affect this). Since I've had it, my Internet went out ONCE during a horrible storm but was literally back up within 5 minutes. I have never experienced Internet service that is this dependable. I have their U-300 TV service with whole home DVR and it's great - you can record up to 4 shows at once (but it will be less if you are only recording HD so I mix it up) and you can watch from any room, including pausing something and picking it up in another room. Of course we are on a intro promotion for the first 12 months so our price will definitely increase in a few months but hopefully when I call they will give us a deal.

Absolute Garbage. Unreliable. Had four outages that each…read morelast a FULL DAY in the past couple months. I'm now "on notice" with my job, since I work from home. Hopefully I can get by on the $2.60 they credit my account for each full day of work I've lost. I've managed to get a 5G hotspot as a fail-over, but 5G service here is poor, so I'm forced to rely on their failure of a service. If you need reliable internet, find it elsewhere. We're looking into Starlink.

Second bad experience I've had at this location. Guy with the long dreads is absolutely rude…read more Didn't want to help, didn't want look at my phone that was having issues, he just kept talking over me! I will be looking into switching services. I'm not sure if they have a new manager or what's going on, but someone needs to pay attention to this store.

Guy messed up my whole bill buying a phone, don't go here cause they're gonna mess up your future…read morephone bills.. very frustrating, never had this problem buying my phone from Best Buy but verizon doesn't let you do that anymore.

I contacted Xfinity because my home internet wasn't working, and the agent completely wasted my…read moretime. Despite explaining the issue clearly, she couldn't restore my service and instead tried to push me into buying other products I didn't need. It felt like she cared more about sales than solving my problem. This was one of the worst customer support experiences I've ever had and extremely disappointing and unhelpful.

Wow! This has been quite an experiment in trying to get an old Marine up and running once more…read more I've been on the phone with 4 different X-employees trying to get internet and multiple TVs operating again. I've felt like a part-time volunteer employee as I've spent quite a bit of time trying to get my business all squared away. Today, I got to see Devin here in the store. He listened patiently as I explained my old & new setups and where they were and where they were assigned and whether or not they were working. All done and out the door!

They were able to help me pretty quickly and they were friendly enough. Close to other places so…read moreknocked out a few errands at the same time.

I had a billing problem that I tried to fix over the phone. It was hard to explain the problem to…read morepeople when it isn't face to face. Janequa listened to my problems and understood completely. It was complex, as a result of dealing with four different people in four different countries trying to solve the same problem. Janequa had it fixed within 15 minutes. If I have another problem, I will go directly to Janequa. Another associate brought my husband a chair with arms and a back because he has a hard time sitting on the benches, which was very thoughtful. We expected to have a hard time, but it was a pleasant experience. Before we went to West Ashley Xfinity we were deciding which company to switch to, but now we are definitely staying with Xfinity.

I know people love to complain about their internet service providers, but Home Telecom has worked…read moreout pretty good for us. When we did have a problem, I was only on hold for about a minute before a real human picked up and helped solve the issue.

It's so unfortunate that our planned community selected Home Telecom as our only option! The…read moreservice is spotty and the customer service staff is completely useless. The woman couldn't find my account even after I shared all the details. Please hire people with half a brain. No words regarding how clueless their staff is!