I had a cleaning company here and they mentioned they tried to use the outlet behind the couch and…read moreit wasn't working. Well that's where my fiber connection is as well so my internet/cable was out. I tried flipping breakers and searching for GFI's to no avail when I decided to call the pros. I found a post on Park Circle Chatter and recommendations for Charleston Electrical Services were strong. It was late in the day so they set me up to have someone come out first thing the next morning. They came and checked things out and it was taking a while before he called the boss to come out as well. I was getting nervous at this point because there were now 3 electricians in the house and the first guy had been there for quite a while. I was expecting the bill to just be creeping up higher and higher and we still hadn't fixed the problem. Then the owner who came out asked me about a switch on the wall that I have a cover over... and a light bulb went off (pun intended). We have a switch that will turn off that whole circuit if you have lamps plugged in, but we put a cover over the switch so it won't mess with the TV/internet. Well the house cleaner didn't realize and switched it off looking for a light switch. Major facepalm for me because I had totally forgotten about that switch as we haven't flipped it in years. The owner was super nice and didn't charge me the full amount since the first guy didn't think to check for a switch like that. He also replaced the plug since it was a bit old anyway and he was already there. The price I ended up paying for a mornings worth of electricians trouble shooting in my house was very reasonable and because of their integrity in a situation like that, they will be my first call when something actually does go wrong.

We have used this service twice now and they are incredibly fast to respond and super helpful. They…read morefixed issues with our refrigerator connection the first time and the second they replaced a bad breaker. The technicians were very kind, courteous and efficient.

Reliable and professional service they get the job done and are available when neededread more

Had a condensation pump go out on my heating/cooling system and Dunes came to the rescue. They were…read morequick, extremely helpful and honest, and very thorough in getting it repaired quickly. Our technician was very honest, quick and understanding of our situation and there was no BS. I could of fixed myself after inspection but my trust led me to have him repair as it was a fair price and his swift response that made me feel comfortable in him doing the job. Thank you

This place is terrible. The communication was awful. My issue was ultimately resolved but they…read morenever called me back, I always had to call them for an update. It took almost 2 1/2 months to finally get a manager involved to escalate the issue with the manufacturer. The technician who came to my house was unprofessionally dressed, and didn't even say hello. The ONLY reason I used them was our contractor who did an addition to house used them and they had the warranty on the unit needing repair. I would not recommend these folks.

This is a company that will takes your money without doing the work…read more They tell you one thing and do something different. Do not pay them upfront for the work. They will take your money and not do the work. One of the worst companies I have run into in a long time. Be very careful when you use this company. This is a company that the Better Business Company needed to look at for their action and the way they do business in this area. Also the way they take care of their customer. Money is more important then customer service. RKB

Spent $10K on a new system with these people. Great installation and then trouble…read morestarted.?Promised a regular service every six months, but they never seem to turn up when they say they will. Even after they rescheduled and I took two days off work.......they didn't turn up. When I called the company to find out why, they just fobbed me off with the same old "oh sorry " and still argued with me and wanted to charge me. Horrendous customer service. Do yourselves a favor and DON'T use this company. They will take your money and leave you high and dry.

They are a professionally owned and well managed company. The owner is a mechanical engineer and…read morevery active in all aspects of the business. They attract and retain well qualified technicians that are not attempting to upsell homeowners on unnecessary equipment. I will promise you that they will not be the least expensive contractor you will contact but when you have an issue, they will be there to support you. One huge advantage is the Trane program for either low interest or no interest 5 year payment programs for the entire installation cost. I am not related to anyone with the business as a FYI.

The most amazing family run company. Dedicated, professional, and caring. Have always attended to…read moremy needs in a timely fashion. Pleasure to deal with. Would never rely on a chain company or anyone else. Always rely on them for any plumbing needs. HIGHLY RECOMMEND!!!

Called Mt Pleasant Electric to do some work on my rental property after the last tenant. Had them…read morereplace the outlets and switches throughout the house, change the front and back sconces, hang a new chandelier and fix the flickering issue we had been having, and put in recessed lighting in the kitchen and hallway. We had some unusual requests for fixtures and they were happy to comply and even gave suggestions. They showed up on time, worked diligently and charged us what we were quoted. I will be using them again in the future for any and all things electrical.

We were very pleased with the quick response and fantastic service we got! The young man who fixed…read moreour electric outlets, switches and ceiling fans was very professional and extremely knowledgeable. The work was completed quickly and prices were reasonable. We will certainly be using Mt. Pleasant Electric again.

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

The ladies at Nitty Gritty are not only wonderful at what they do, they are so incredibly kind!…read moreThey truly went above and beyond to help me today! Thank you and bless you!

I have been using Niddy Griddy for a few years now, through a few different residences. They are…read moregreat. I have a consistent team that works on my house and the work is always very good. The communication is excellent and any extra requests are always taken care of. Any small concerns I've had have been addressed immediately and not repeated. The pricing is very fair and a good value. I would highly recommend.