Would give it 0 stars for this company if it would let me but would not recommend!!!!! SAVE YOUR…read moreMONEY & FIND SOMEBODY ELSE TO DO IT! I had scheduled today to get my 65 inch tv put up, waited all day and nobody showed, no contact or nothing up until it got late at night. Had things to do I couldn't go out to do plus I got this tv as a surprise for my kids because my old one went out 2 weeks ago. I thought this was finally the time we could watch tv but because of HelloTech's actions, I have to wait 2 EXTRA DAYS just to get my tv up. The mount is already up because I've sent them pictures of it when they was supposed to come. They couldn't do one simple job yet I have to deal with it because of their actions & I paid an extra $80 to have it put up because I obviously can't do it myself & I have nobody else to help me! Thanks for taking my money & not do the job you was supposed to do! Everyone just save your money & have someone else put it up for you because these people are not gonna come when they are scheduled to & will WASTE YOUR TIME!

This service is a disaster. The first tech couldn't get it the thermostat to work with the google…read morenest app and the 2nd tech didn't show up. I'm hugely disappointed.

I was very impressed with Sentinel Alarm Company! The process was seamless and professional. I…read morecalled to inquire about a home security system, and they provided a full estimate the same day and they even came out to view the site in person! Installation was scheduled for the very next day, their team showed up right on time, got everything done efficiently, and they even gave me a full walkthrough of every feature. They made it super easy to understand how to access my system and monitoring status right from my phone--a huge plus. I looked at national competitors and Sentinel Alarm gave me a really good rate that was fair which is something I value highly as well as their ability to help me and my family feel safe! . Highly recommend Sentinel Alarm Company for anyone looking for reliable, affordable, and professional fire or burglar alarm systems!

Best in the business! I recently had an alarm system installed by Sentinel, and I couldn't be more…read moreimpressed. The technicians were professional, efficient, and took the time to explain everything clearly. I feel much safer knowing my home is protected by such a reliable system.

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

Spent $10K on a new system with these people. Great installation and then trouble…read morestarted.?Promised a regular service every six months, but they never seem to turn up when they say they will. Even after they rescheduled and I took two days off work.......they didn't turn up. When I called the company to find out why, they just fobbed me off with the same old "oh sorry " and still argued with me and wanted to charge me. Horrendous customer service. Do yourselves a favor and DON'T use this company. They will take your money and leave you high and dry.

They are a professionally owned and well managed company. The owner is a mechanical engineer and…read morevery active in all aspects of the business. They attract and retain well qualified technicians that are not attempting to upsell homeowners on unnecessary equipment. I will promise you that they will not be the least expensive contractor you will contact but when you have an issue, they will be there to support you. One huge advantage is the Trane program for either low interest or no interest 5 year payment programs for the entire installation cost. I am not related to anyone with the business as a FYI.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.

Wanted a estimate to have a bidet put in and Mike came out to install quickly. Very fast,…read moreprofessional, and reasonable.

Stopped by with a mechanical shade problem. Worth Ketchem and his associate were most helpful and…read morefriendly. Great experience. I would definitely recommend these guys for any and all shutter and blinds work.

I'm very happy with the service provided and found them to be prompt and had reasonable pricing. I…read morerecommend them!

Ryan did an awesome job, very honest and trustworthy. Wasn't trying to swindle and charge thru the…read moreroof for the job. Highly recommend him. He also gave advice on other aspects of the house that could be improved for no additional cost- he was just happy to help- great service

This place is terrible. The communication was awful. My issue was ultimately resolved but they…read morenever called me back, I always had to call them for an update. It took almost 2 1/2 months to finally get a manager involved to escalate the issue with the manufacturer. The technician who came to my house was unprofessionally dressed, and didn't even say hello. The ONLY reason I used them was our contractor who did an addition to house used them and they had the warranty on the unit needing repair. I would not recommend these folks.