I have been a long-time customer of AV Outfitters. I just had a large screen tv installed and my…read morewhole-house sound system set up. Technicians Donovan and Daveon did a great job. Their expertise, installation skills, and positive customer service attitude were greatly appreciated. They were a pleasure to work with and I am grateful for their boss, Nick, who continues to run an organized and responsive team of professionals. This is yet again another example, among many past experiences, of why I continue to be an enthusiastic customer of this well-run company.

Jim Smith was great to work with. He was very consultative, responsive and made sure my family was…read moresatisfied with the products & training.

They're the best! They've been our service provider for several years and we couldn't be happier…read more Jesse came out today for our biannual check. He's amazing... so knowledgeable and kind. We know we're in good hands when he comes. Thanks!

We are very pleased customers. Easy scheduling, responsive staff and knowledgeable technicians. We…read morehave been customers for a couple of years and highly recommend this company.

We selected Jason Mickel's company, Audio Visual Professionals, in Beaufort, South Carolina, to…read moreinstall our 6 televisions, (including several flat screen wall tv's and fitted tv's in cabinets) , Blu rays, Apple TV, and internet home sound system for music into our newly purchased home. Jason met with us after our initial contact to go over all of our thoughts, ideas, and plans and assisted us in selecting the televisions which would best serve our purposes and helped us determine the best audio system to use for our home. He provided us with well informed options: brands, price ranges, and sizes. He also assisted us in setting up our 2 story home, including a patio, with a sound system which provides numerous choices of music. The audio system he installed can be operated with a room by room selection feature and a volume system which can also be adjusted per room. The system he installed is extremely simple and user friendly. He and Chris Hooper, who also worked to set up our home system, were very communicative, punctual, efficient, professional, and extremely pleasant. They showed patience and kindness when "educating " us on how to use our new system and remote controls, including coming back to our home after the installation was complete to help us when we struggled with adjusting to our new system and our new internet provider. When the WiFi passwords in our house were changed we called months after our installations to ask for Jason's guidance on how to change the sound system password. Jason took the call and offered to come over and reconnect it for us. We found Jason and the team at Audio Visual Professionals to be a top notch company with a staff of people who went the extra mile to personalize their customer service and who always made us feel confident that we could rely on them to take care of any technical needs in the future.

I highly recommend Bluffton Appliance Repair. The burners…read moreon our induction range threw an error code and we had another company come to service it. They informed us the part needed would cost several hundred dollars and it would take approximately a week for them to receive it. Almost three months later, they said the part had been drop shipped but they still had not received it and they would let us know as soon as they did. We instead contacted Bluffton Appliance Repair. Within 5 minutes the technician discovered that the problem was that one of the electronic boards wasn't plugged in all the way and that no parts were needed. Bluffton Appliance Repair saved us several hundred dollars and fixed the problem immediately.

I just paid these guys $95 for nothing. I have a corner broken off my cooktop. When I called,…read morethey asked for the model number. I had forgotten to get that from my husband. But the person I spoke to ( Craig) assured me charge would be the same if they came to my house and got the model number or if my husband told them the model number. So for convenience sake I said ok come look at it. A guy came and took the same picture my husband did with his phone. And said, "That'll be $95 for today. We'll be in touch with the cost of replacing the cooktop". Shocked, I told him I wanted to speak with his employer. Craig spoke to me disrespectfully,not like a customer he wanted to do business with. More like a surly teen talks to his mom. He claimed to have explained this on the phone (news to me) and that this is a completely normal way to do business. Craig said it is what plumbers do. I am in my fifties. I've used many plumbers and other repairmen through the years. But I have never been billed for someone driving 15 minutes and taking a cel phone pic. I have only paid once things were fixed, not for a snapshot. I would rather lose $95 and have a broken cooktop than deal with this sort of business again.

Heat pump went out and contacted EAC. They came out the next day, evaluated the problem, made a…read moretemporary fix and then provided 4 options for replacement. Dan came out with a crew of two and we were up and running that day. We selected a Carrier and couldn't be more pleased. Dan followed up the next week and filled out the warranty paperwork. Exceptional equipment and outstanding service - can't beat that! If you have an issue, don't hesitate to call them.

I was searching for another HVAC company as my former company retired and closed the business…read more Nathan with EAC came to do routine maintenance. I knew there were a few issues, but Nathan eased my fears. He arrived on time, thoroughly cleaned the unit and replaced capacitor in the roof unit. All reasonably priced and a wonderful young man. We have found our new company!

Watkins Mechanical provides our service semi-annually keeping our units in tip top shape year…read moreround. The technicians are very professional and always keep us informed. I highly recommend this service. They are dependable, skilled, and prompt.

Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

I was very happy with the work that was done at my home today. However the invoice was 20% more…read morethan I was quoted on the phone. When I called to ask about the increase the person who answered the phone said "oh I guess they priced it a different way". Very unprofessional and potentially unethical

They are booked so it does take some time for them to get to come but they are very reliable…read more Showed up early on the day of the appointment. Very knowledgeable unlike most handy men I've dealt with. I had someone else do some can work and covered up some is the problems. They were able to find the issues and fix them. I will be calling them in the future.