I chose C.A.R.S. after doing a Google search and reading their reviews. I emailed them my request…read morefor what I was looking to have done, which was a full replacement of my stock stereo in my 2013 GMC Sierra X-cab. First things first, Rommel (the owner) replied to my email in less than two hours! That's good customer service in my book and they displayed this throughout the entire process. Since I had been out of the custom stereo world for a few years, I was curious as to what new technology and sound was out there. Rommel suggested two options. The first was Digital Design and the other was Hybrid Audio Technologies. Both were new names to me. I researched them both and they both had very good reviews themselves! I decided on Hybrid Audio and had new speakers installed throughout (front & rear doors, front tweeters and two 12" subs under my rear seat, all powered by a Helix G Five 5 channel amp. I also purchased a Pioneer AVH-4200NEX head unit. Now, I've yet to check out all that the Pioneer head unit is capable of, but zero complaints so far. Lastly, I had sound deadener installed in the front doors upon Rommel's advice, no regrets at all on that, it sounds amazing! Ok, the verdict...ladies and gentlemen, this set up F@#$ING ROCKS! It's clarity was the first thing I noticed. It's a very clean sound, with great middle base (especially for what I mostly listen to: new rock, classic rock and metal). The two 12"s have PLENTY of bump as well. They hit very nice lows for that classic R&B and Hip Hop (N.W.A., Rob Base, Biggie, Tupac), yeah I'm old and that shiz jams! Ok, you're wondering if I had any issues, and yes I did. First, my reverse warnings beeps were almost inaudible after the install. They fixed that in minutes. Secondly, the steering wheel controls weren't transitioning from preset to preset correctly. Turns out this is an issue with SiriusXM only and not too big of an issue anyway. Lastly, although it was loud, I wanted it louder. I primarily listen to SiriusXM, and as it turns out, there was a setting within that had to be adjusted to make it louder. Everything else, CD, FM radio was already plenty loud! Rommel and his crew rectified these issues almost as fast as I could get the truck to them. The entire install only took them a day! Rommel demo'd it for me after install, showed me numerous features and even went through the process of syncing my phone to the bluetooth! Additionally, I didn't lose any features that I had before the install. I know sometimes installs like this can result in losing a feature or two along the way for various reasons, but not in my case! Excellent craftsman ship all the way around. I can't see a single scratch or flaw anywhere. Everything looks just as good as it did before I rolled in there. The lone exception is that now my whip ROCKS like a hurricane (yeah, that was a Scorpions reference)! I highly recommend these guys! Thank you very much Rommel and you're entire crew!

I called and spoke with Mel regarding adding a system with Android Auto to my 2019 Ram 1500. He…read morechecked his current supply and made sure he had all the parts needed. Called me back and said they had what was needed, that i could come in right then if i wanted to... I got there within the hour and within 30 minutes they had my system installed and did a test run with me . All works great and their price was very competitive.... No complaints, only positive comments... I would highly recommend them for any of your audio needs. Overall A++++++