After a lifetime in another state, I was new to Savannah, and after having driven my 2013 Hyundai…read moreSonata over 3000 miles to get here and with over 200,000 miles on the odometer, I knew that my car would need some tender, loving care and maintenance, but, like so many, I was terrified of not having a qualified auto specialist that I could trust. Maybe that's because I came from a large metropolitan city and wasn't used to the small town service that places like Skidaway auto repair provide. Pat runs the place, and upon meeting him I was delighted by his demeanor and his patience at explaining things to me so clearly and simply. I obviously don't know much about cars, but he didn't take advantage of that. In fact, they told me exactly what was wrong, how much it would cost, and educated me on what kind of things other mechanics, less scrupulous mechanics, would tell me and charge me, and how easily I could be taken advantage of. He made me feel like a relative was looking out for me. He even replaced a burnt out brake light for me, FOR FREE, on the spot, without waiting. Here's an example. My check engine had been on for quite a while, and he hooked up his magic gizmo to my car and within 30 seconds told me that a gas tank sensor was faulty and responsible for the check engine light. To replace the part with labor would cost about $300. However, by simply replacing my gas cap ($3 at any auto part shop) and not minding a few "false" fill up click-offs at the gas tank, I could live with the check engine light and save $300. This was on my FIRST visit to his shop! Now, tell me, in this day and age, with the economy hurting, who does that?! Pat does. The peace of mind I now have in knowing that I have an auto mechanic I can trust and who's fun to talk to, is yet another reason why I am increasingly enjoying living in Savannah. Trust me. He'll take care of you. Tell him I sent you. Thank you, Pat.

If zero stars were an option.....Extremely disappointed with service here. Been going here for…read more'simple' issues the last 2 years where it was known fixes for the issues I've had. However they were unable to 'fix' a knock that my 2014 CRV kept experiencing after their so called fix after 4 trips. First bill was for $1400...no detailed receipt so can't remember exactly what was replaced. The next 3 times it was for a compressor replacement which obviously was not the issue as it kept knocking. We paid $1000 one time and then no charge on the next two replacements....however we all know what an inconvenience (but necessary) these issues are. Was told the second compressor replaced the 'defective' one and then the 3rd one was a different manufacturer which ended making the knock worse! Ended up at another auto repair and short story....the knock was finally fixed and the bill at half the cost of the original $1400. Called Skidaway to ask for some reimbursement and stated he would not offer any as "we didn't have the part to give him". There was no part to give back cause it wasn't the compressor! Word to the wise....do not waste your time going here.

Great experience from start to finish. Thanks for getting my truck back on the road so quickly.read more

This is the absolute worst place their shop in Rincon GA are the absolute worst people. They said…read morethey rebuild my transmission and all they did was go to some junkyard or take one from their back didn't even clean. It up left the old transmission fluid in it. AND WORST OF ALL, IT'S NOT THE RIGHT TRANSMISSION FOR MY CAR All the dirt and grime said they rebuilt, mine charged me almost 5 grand and not even three months later I went to get my tire rods fixed and low and behold my transmissions leaking hadn't been driving right since I got it back argued wanted my money back got suckered into signing a form so I take it to the man that originally rebuild it 13 years ago, obviously he did it right because it ran 13 years unlike these assholes. They lied to my face. I really think they hate women of color and women in general, but to find out they didn't even use or rebuild. My transmission was the most disgusting part of this. They think they're slick and they got away with it, but I'm gonna haunt you till the day you close your doors you're FRAUDULENT and YOU ARE LIARS

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

I was really impressed with the professionalism, quality of work and customer service on a recent…read morevisit to Auto Intensive Care. I had made an appointment because my "Check Engine Soon" light had come on, in addition to needing an oil change and a repair having to do with an issue with my windshield washer fluid not dispensing when the reservoir was full. I was greeted upon entering the office and was taken immediately to wait in a nice, comfortable waiting room with tv, magazines, beverages and snacks. The repairs were completed within the time frame they promised, and the car ran beautifully once on the road. I love the very detailed scope of work with fees that they provided, in addition to receiving an email a few days later with a link to their website where I could schedule a future appointment and even see a history of all the work that had been done on my car. That last feature I really appreciate and relieves me of the necessity of having to search through my auto records to see what work had been done in the past and what still needed to be done in the future. Needless to say, I highly recommend Auto Intensive Care.

I cant say enough about the quality and level of customer service that I received. They value your…read moresafety and of course your business. Friendly and honest. What more could you ask for.

I was very pleased with the service provided by HH Honda and their team for my 2018 CRV. We came…read moreback from a vacation to find the car wouldn't start. I was able to jump start the battery and when the car started, all warning lights were going. Engine repair, brakes, etc. I figured it may be related to the battery which I believe was the original. I could change out the battery myself, but how would I reset the computer? Instead of doing it myself, I took the car to HH Honda who allowed us to come in on short notice. We pulled directly into their service bay where we were greeted and assured the car would be returned in excellent condition. They needed to replace the battery and the computer reset to eliminate the warnings. I felt the cost was very reasonable and the turnaround time was exceptional. Way to go HH Honda!!

I've bought 2 cars here. First class service both times. And their service department is excellent…read more Definitely recommend Hilton Head Honda.

I bet they're good at what they do, but they quoted me for a price 3x what I have seen literally…read moreeverywhere else. Even suggested that my car was totaled. According to 3 other shops, it's most definitely not. Please make sure you get a second opinion.

When you have an accident you know that it is a very stressful event. Stacy and the crew at…read moreSmitty's were the claim in that storm. Very responsive and great communications from their end. They were great about letting you know the status of the repair on a weekly basis. The results were outstanding my CTS looked like it just rolled off the assembly line. Can't say enough about these guys how they made a bad situation a great experience. I hope I never have to use them again, LOL, but if so it's great to know they are there if needed.

I brought in my Jeep to get an alignment after installing a track bar and tie rod with new ball…read morejoints. I followed manufacturer instructions to a tee including torque spec. There is only one way to install this adjustable track bar. I cross referenced this with the 5 various YouTube videos of people installing this track bar on their Jeep. I get a call: "You installed your track bar? Well first of all it's installed upside down and backwards, and all the threads are ruined." The person was so incorrect I didn't even bother showing him the diagram of how it was installed correctly. I just came and got the keys and left. I re-referenced the manufacturer instructions and it is installed correctly. There is only one way for it to fit regardless. I just needed an alignment, but nope, they wouldn't do it. Go elsewhere. Incompetent.

I originally called this shop to ask for a price quote because I wanted to compare with other…read moreplaces before deciding where to do my brake repair. They told me I had to bring my car in to get a quote, so I drove over. Once there, they took my key and told me it would take a couple of days to diagnose the issue. I emphasized very clearly that I only wanted to know the price and didn't want any service done without my approval. I'm not a native English speaker, so I even double-checked with them to make sure they wouldn't charge me before telling me the price. They said "okay." Then, they called me back and told me I needed to replace the entire brake system -- which would cost over $1,000. That's also the first time they mentioned the $155 diagnostic fee. I refused the repair immediately and asked to pick up my car. They still charged me the full $155. Later, I went to Mavis for a second opinion. They did a brake inspection for free, and told me my brakes are only 50% worn and do NOT need to be replaced. Worse still, the shop didn't even check the engine light, which I had asked about. They said that would be an additional $150. So what did I pay $155 for? Only a brake and underbody panel check -- and a sales pitch for an unnecessary repair? When I asked why they didn't mention the diagnostic fee up front, they claimed they told me -- but I'm 100% sure they didn't mention it when I dropped off the car. They only brought it up after they'd already done the inspection and tried to sell me an overpriced repair. At that point, I had no choice but to pay. Summary: * $155 charge for a basic inspection I didn't approve * No written quote given * No engine light check done * Second shop confirmed no repairs were needed * Poor communication, zero responsibility, and no apology This was not a "diagnostic scan." It was a diagnostic scam. To fellow Chinese customers: 别来了，这店就是专坑人的。

Despite the sign showing that they repair Asian make cars. Despite the sign showing that the…read morebusiness was open. I pressed their bell to have an individual come to a locked door. Which they wouldn't open for a customer. I spoke with obviously frightened individual thru a glass window. When I asked if they work on Japanese made cars. It was explained to me that they did not. (Despite their business being titled asian automotive) in addition I was told that they were not taking on any new customers. Lies of this magnitude cannot go announced. So here I am making a review of this place. One thing is certain... I will Never return.

Hasn't taken new customers in years. Supposedly "highly recommended" but only works on their own…read morerace cars. Not sure why this place still open and listed as a business.