I brought in my Jeep to get an alignment after installing a track bar and tie rod with new ball…read morejoints. I followed manufacturer instructions to a tee including torque spec. There is only one way to install this adjustable track bar. I cross referenced this with the 5 various YouTube videos of people installing this track bar on their Jeep. I get a call: "You installed your track bar? Well first of all it's installed upside down and backwards, and all the threads are ruined." The person was so incorrect I didn't even bother showing him the diagram of how it was installed correctly. I just came and got the keys and left. I re-referenced the manufacturer instructions and it is installed correctly. There is only one way for it to fit regardless. I just needed an alignment, but nope, they wouldn't do it. Go elsewhere. Incompetent.

I originally called this shop to ask for a price quote because I wanted to compare with other…read moreplaces before deciding where to do my brake repair. They told me I had to bring my car in to get a quote, so I drove over. Once there, they took my key and told me it would take a couple of days to diagnose the issue. I emphasized very clearly that I only wanted to know the price and didn't want any service done without my approval. I'm not a native English speaker, so I even double-checked with them to make sure they wouldn't charge me before telling me the price. They said "okay." Then, they called me back and told me I needed to replace the entire brake system -- which would cost over $1,000. That's also the first time they mentioned the $155 diagnostic fee. I refused the repair immediately and asked to pick up my car. They still charged me the full $155. Later, I went to Mavis for a second opinion. They did a brake inspection for free, and told me my brakes are only 50% worn and do NOT need to be replaced. Worse still, the shop didn't even check the engine light, which I had asked about. They said that would be an additional $150. So what did I pay $155 for? Only a brake and underbody panel check -- and a sales pitch for an unnecessary repair? When I asked why they didn't mention the diagnostic fee up front, they claimed they told me -- but I'm 100% sure they didn't mention it when I dropped off the car. They only brought it up after they'd already done the inspection and tried to sell me an overpriced repair. At that point, I had no choice but to pay. Summary: * $155 charge for a basic inspection I didn't approve * No written quote given * No engine light check done * Second shop confirmed no repairs were needed * Poor communication, zero responsibility, and no apology This was not a "diagnostic scan." It was a diagnostic scam. To fellow Chinese customers: 别来了，这店就是专坑人的。

After a lifetime in another state, I was new to Savannah, and after having driven my 2013 Hyundai…read moreSonata over 3000 miles to get here and with over 200,000 miles on the odometer, I knew that my car would need some tender, loving care and maintenance, but, like so many, I was terrified of not having a qualified auto specialist that I could trust. Maybe that's because I came from a large metropolitan city and wasn't used to the small town service that places like Skidaway auto repair provide. Pat runs the place, and upon meeting him I was delighted by his demeanor and his patience at explaining things to me so clearly and simply. I obviously don't know much about cars, but he didn't take advantage of that. In fact, they told me exactly what was wrong, how much it would cost, and educated me on what kind of things other mechanics, less scrupulous mechanics, would tell me and charge me, and how easily I could be taken advantage of. He made me feel like a relative was looking out for me. He even replaced a burnt out brake light for me, FOR FREE, on the spot, without waiting. Here's an example. My check engine had been on for quite a while, and he hooked up his magic gizmo to my car and within 30 seconds told me that a gas tank sensor was faulty and responsible for the check engine light. To replace the part with labor would cost about $300. However, by simply replacing my gas cap ($3 at any auto part shop) and not minding a few "false" fill up click-offs at the gas tank, I could live with the check engine light and save $300. This was on my FIRST visit to his shop! Now, tell me, in this day and age, with the economy hurting, who does that?! Pat does. The peace of mind I now have in knowing that I have an auto mechanic I can trust and who's fun to talk to, is yet another reason why I am increasingly enjoying living in Savannah. Trust me. He'll take care of you. Tell him I sent you. Thank you, Pat.

If zero stars were an option.....Extremely disappointed with service here. Been going here for…read more'simple' issues the last 2 years where it was known fixes for the issues I've had. However they were unable to 'fix' a knock that my 2014 CRV kept experiencing after their so called fix after 4 trips. First bill was for $1400...no detailed receipt so can't remember exactly what was replaced. The next 3 times it was for a compressor replacement which obviously was not the issue as it kept knocking. We paid $1000 one time and then no charge on the next two replacements....however we all know what an inconvenience (but necessary) these issues are. Was told the second compressor replaced the 'defective' one and then the 3rd one was a different manufacturer which ended making the knock worse! Ended up at another auto repair and short story....the knock was finally fixed and the bill at half the cost of the original $1400. Called Skidaway to ask for some reimbursement and stated he would not offer any as "we didn't have the part to give him". There was no part to give back cause it wasn't the compressor! Word to the wise....do not waste your time going here.

Such a high quality and dependable auto shop! I came here when I was having issues with my Jeep…read moreCompass batteries. It has two and Mall Auto had one in stock. They took it upon themselves to see if another shop had it in stock and they did. Soooo, they got me in and out in a few hours and made an unfortunate situation a lot less burdensome. I can't recommend them enough! ***Bonus points for the cute Halloween decorations!

this place is the best. the owners and staff are polite, professional, fair and honest.read more

Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.

They tried to charge me $640.00 for replacing $50 part and it'll take 30 minutes to do it at most…read more Just go somewhere else , I mean anywhere. Ridiculous.

Dave Halberstam is the most dishonest person we have ever dealt with in the English sports car…read morehobby. He had our MGA Twin Cam for a year to replace the engine with one we supplied. All he did was tear up the interior in that time. We stopped by his shop every single week and all we got from him were lies and excuses until we finally got fed up and pulled the car from him. There were rats in his shop that ate up our upholstery during that period. Do a search on him and look at all the litigation he has been involved in before you bring your car to his shop.

Competent workers and they did a thorough job. They fabricated parts that were needed.read more

Honest, reliable, friendly, and appropriately priced service. Will 100% go to them again if need…read morebe.

I asked around and this place was personally recommended by several people. I called with a battery…read morethat had been discharged, leaving the interior lights on. I wanted the battery charged if needed and evaluated. They gave me a price of $140 to test and $200-$250 for a new battery if needed. I opted to go to Savannah Toyota who tested for free and told me the battery was fine. I did some scheduled maintenance and learned the lower ball joints were leaking and needed to be replaced. I liked the new feature of showing you a video the mechanic made pointing out the leak and the need for a cabin filter. Integrity told me their inspection is a complete work up but that's pretty much what Toyota did. I told them I could see$25 or so for a battery test to see how many amps are cranking. I'm still searching for a local mechanic that has reasonable prices for good work to get away from high Dealer prices.

We took our son's car in because it was overheating. The shop on Apache did a "hydrocarbon test"…read morewhich they say it failed immediately, though the picture they sent us after the diagnostic showed blue liquid (not yellow). Their diagnosis was that the head gasket was blown and the car needed a new engine. We were very reluctant to accept this, asked if they could just do the head gasket and they refused. So we towed the car to the Southern Motors Dodge and they diagnosed and repaired a blown radiator and faulty thermostat. They fixed them, accepting our aftermarket warranty, we paid our deductible and the car is fixed and driving beautifully. When my husband and I posted one-star reviews of Integrity on Google, the owner became nasty, called my husband "insane" publicly and posted responses saying that our engine was blown (it's not) and that the dealership (Southern Motors) only wants our money and doesn't "care about us". Avoid this repair shop for serious car issues. This was the second car they told us had a blown engine. Maybe the first one really was toast, but this one was NOT. Integrity wanted us to unnecessarily spend $8,000 on a new engine when a $1,000 radiator (covered by our warranty) was all it needed. I wonder how many others they've scammed through the years?

Unprofessional, and didn't seem like he was confident in the work he was doing. Actually came out…read moreto the house 2 times, and each time my problem got worst. I know have a car that doesn't move because of this business and when I called he told me he does open his business until a certain which is absolutely not the case Mind you I have a even bigger problem with my car Also asking for money for a part someone paid for is absolutely crazy

I hit a roadblock attempting to replace a wheel bearing myself. With the wheel removed and unable…read moreto tow the vehicle, I sought a mobile mechanic. Micheal responded to me on a Sunday and set up an appointment for him to come to me the following day. He worked with my schedule and coordinated with a local shop to have the replacement bearing pressed in. In addition, he replaced all brake rotors and pads. He is respectful and handled himself professionally. He completed the job in my own garage as if I took the vehicle to a "brick and mortar shop". His prices are extremely reasonable. Most importantly, I respect his work ethic and a commitment to meet my expectations and needs as a customer. I will hire him again.