This company is awesome! They were very responsive with their quote, and were able to do the job…read morethe very next day. Work was done professionally. I highly recommend them.

Had ceiling fan on screened porch short out, called them this morning and Stone came out resolved…read morethe issue, he was very efficient as well as polite, and eased my fears .

Drain line clogged causing a back up, safety features kicked in and shut down the AC. D&S sent 2…read moretechs out immediately to fix the problem same day as the call. Techs were polite, knowledgeable and to the point. They explained the issue and showed me how to clean the line to prevent future issues. I will use them again.

Our ac went out and D & S came out the next day! Technician was very professional and personable!…read moreHighly recommend!

Mike and his team at Foskey are fantastic! On the day after we moved our HVAC went down. Foskey…read morehad their team out within 2 hours and had a new system installed that evening. They take calls at all hours and are quick to respond. Yesterday the system shutdown due to a clog the water line. Mike himself took the call and had everything working within the hour. Here's the best part - I was a bit overdue for my maintenance that I neglected to schedule despite Foskey's reminder. Since I had the yearly maintenance package and it was due - There was no charge. Mike did the complete maintenance includind fixing the issue. I would strongly recommend Foskey! Rick

I would agree that Foskey is friendly and easy to deal with however, our service experience has not…read morebeen good at all. We had an annual service contract at our condo and every time we would arrive I had to change filthy nasty filters. I finally had to call another company to diagnose that the coils were clogged on both AC units. Foskey basically did no service. Then when we needed duct work Foskey tried to gouge us. They bid $4800, the competitor did an outstanding job for $1400 providing the exact same materials and labor as Foskey had bid. Be ware.

Howell-Chase is not good at HVAC repair and their technicians are untrained. I know first hand…read more My problems started when their tech performed annual service and did not reinstall the housing to the HVAC unit. In addition the technician left the cap off the condensate line and the float switch uninstalled. Numerous technicians have been out to fix a condensate draining problem which they are unable to fix. Additionally, they cut my condensate drain line during one of their visits which is now leaking from the coupler they installed. This company is horrible.

Sold me a part that didn't work! 500 plus, just got the bill! Wouldnt refund any of it! Wrote,…read morecalled, talked, still no cutesy refund!

Watkins Mechanical provides our service semi-annually keeping our units in tip top shape year…read moreround. The technicians are very professional and always keep us informed. I highly recommend this service. They are dependable, skilled, and prompt.

Called to request service call for a fan motor in heat pump that was non-op. Was informed the only…read moreservice what they install. Secondly since we were not on a annual service agreement, they were no interested. WHAT KIND OF BUSINESS IS THIS in the COVID era? A waste of my time... look elsewhere for professionals.

Top notch! I have used Carolina to install new systems in two homes and have been very happy with…read morethe quality of both systems they put in, as well as the excellent customer service they provide. Also very pleased with the service agreement I have with them - they follow up to schedule and keep me from having to worry about it.

I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.

November 2025 update…read more Once again Citadel delivers professional, efficient, and valued electrical service. We needed three separate pieces (two pumps , and pool heater) equipment that none of which was grounded at all - safely grounded. We also had two timers and four dimmers installed. Quick, clean, and professional work by the two electricians today was appreciated. The owner is a true professional and his workers are too. Complete trust & confidence in Citadel Electric. (See photo's).

if you want to be scammed for much more money than quoted and service…read more request at ZERO completion then hire Citadel Electric of Bluffton. in All my years of having a service contractor into my home I've never written a Poor review. Citadel takes the cake!!! I called Citadel for an appt to put up an outdoor fan on my front porch. Quote $89 service fee and $100 install. ( Approx 1 hour work) Two young men showed up. Put the fan up in 45 minute. came outside the fan light was working, told them great job and tip them $20 dollar. Two hrs later realized they were still here. went outside, they were both sitting in lounge chairs reading the fan manual. Requested what was wrong. They stated fans broken can't get it to work, They took it down and box it up. I told them I would take it back to the store, buy a new one and give them a call when I get it. That night received an on line bill for $397 dollars and NO fan up. call Citadel office and got Mary. Explain the situation and I'd like to work out a solution. She said the boss would call me later. After several calls to Mary with no c/b from her boss on the 9th day I requested the bosses phone number. Mary said she could not give that out but I could leave an email on companies website. Boss called me back with in the hour. I explained the situation that occurred with his two workers and could we work something out. He stated he tracks his workers time and they were there for over 3 hour, so nothing he could do about the bill. I told him I didn't know I had to pay for his workers education on how to fix a supposedly broken fan. I asked since I picked up the new fan, I will pay the $397 billed but could you complete the job and put up the new fan. He stated No will have to charge you for that. I told him no thanks and I'll make sure you don't do business in my community again.