Since Prestige has been sold, service has suffered. Routing maintenance checks now have a…read moretechnician followed in a car by a salesperson. I've had them since buying my home in SCHH back in 2019. Bob the owner who has since passed away, was fantastic and instilled in his techs the importance of customer service and quality work at reasonable cost. Fortunately I attended the 24 Home Show in SCHH and came across Danny, a lead tech with Prestige but he'd left and is now with Pinnacle - family owned business with quality & customer service forefront in their business plan. I immediately signed with them. Had my 1st routine maintenance call and it was the MOST THROUGH call I've ever experienced. Over an hour and very through. Run from the company that acquired Prestige and I highly recommend Pinnacle Heating & Air - Matt Melvin, Owner 843-271-3780

Lost my air conditioning around 6:30pm and called for service. Technician showed up 30 minutes…read morelater. Within 5 minutes he diagnosed the problem and had it fixed within 15 minutes. The drain pipe was plugged. Have had Prestige service for 3 years, and never had a bad experience.

Professional. Guaranteed work completed. Came back after 3 months to tighten loose faucet.read more

They came on time and finished within a week. They gave a year" warranty on their work. I was…read morevery pleased.

We used Albert to fix a job another company failed to finish. VERY knowledgeable, showed up when he…read moresaid he would, fixed it right the first time, worked with us on schedule...great storyteller! Highly recommend.

Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Very professional. Showed up promptly and got the job done! Highly recommend Snoddy Electricalread more

This company is awesome! They were very responsive with their quote, and were able to do the job…read morethe very next day. Work was done professionally. I highly recommend them.

Had ceiling fan on screened porch short out, called them this morning and Stone came out resolved…read morethe issue, he was very efficient as well as polite, and eased my fears .

I called for a inspection of our tankless water heater and flush…read more Upon inspection "Kevin" asked for me to come out and show me what was done. Communicated easily and demonstrated his actions and provided details on future service needs.

Difficult to get an appointment with this company. I was originally told next Wednesday but was…read moremoved up to yesterday. I had to assist with moving the cement cover over the septic tank. The plumbers felt the cast iron pipe had collapsed but they also stated the U90 inside the tank was not supposed to to be there. They punched a hole in it so it could be snaked..I asked for a price and Ed stated they would need to work it up. I still have not been informed what the price is. He said Gypsy was the one in charge. I called to cancel the work order and she stated I had to pay a diagnostic fee for them driving out to Seabrook. I got the impression they did not care to complete the job. I would not recommend this company.

I was very happy with the work that was done at my home today. However the invoice was 20% more…read morethan I was quoted on the phone. When I called to ask about the increase the person who answered the phone said "oh I guess they priced it a different way". Very unprofessional and potentially unethical

They are booked so it does take some time for them to get to come but they are very reliable…read more Showed up early on the day of the appointment. Very knowledgeable unlike most handy men I've dealt with. I had someone else do some can work and covered up some is the problems. They were able to find the issues and fix them. I will be calling them in the future.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Had an emergency at a rental property, they came right away. Talked me into replacing 2 units,…read more$18,000. This was four years ago. Last year the blower had to be replaced. This year the same unit has a leak. Sleazy people with hard sell sales and not even a quality product. Stay away!