Jason and his crew are TOP NOTCH!! Jason went above and beyond all of our expectations! I HIGHLY…read morerecommend Low Country Air Solutions!!

The heat in my Sun City rental had stopped working. At 6pm on a Friday in January I called and…read morespoke with the Low Country after hours call center. I received a return call within 10 minutes. The diagnostic visit outside normal business hours would be $180 and an hour drive. For this reason and 2 referrals by friends for other companies, I chose not to schedule Low Country. I will keep them on my short list of contacts for any future needs.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Had an emergency at a rental property, they came right away. Talked me into replacing 2 units,…read more$18,000. This was four years ago. Last year the blower had to be replaced. This year the same unit has a leak. Sleazy people with hard sell sales and not even a quality product. Stay away!

Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

A problem with my AC. Gochnauer technician came out and wasn't able to fix the problem. Have to…read morewait until someone else comes out sometime? Not satisfied! The problem was identified, but not fixed.

Fantastic help. Receptive and efficient. Was impressed with the service performed. Highly recommend.read more

Caleb was a lifesaver! He was a RAM in the bush who totally…read moreunderstood the assignment! He jumped on things w/a quickness & his follow -thru was 110%! The office manager went above & beyond in customer service! Miss Lynn stayed in contact w/us & followed up to make sure everything was completed to our satisfaction! Who you gonna call? Call HGS! Thank you Caleb! Thank you Miss Lynn!

Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

Chris and Brandon replaced the AC in my rental condo in a organized, professional manned. A call…read morecame this morning to give alert of their arrival in 15 minutes. These two deserve a big raise!

Great service! I recently signed up for their yearly maintenance plan. Over Labor Day weekend I had…read morea minor problem with my A/C. I called right after the weekend and much to my pleasant surprise, I got an appointment for a tech to come out less than 2 hours after I called. Beau checked out my system solved the issue. He was knowledgeable about the equipment, very personable and respectful and was done within a half hour. At this point after trying 6 different companies over 17 years, I will say Beaufort Air is a keeper. Thanks to everyone at Beaufort Air for running a professional, honest, responsible and friendly company. Another Happy Customer

Job took 1 hour and 10 minutes was charged for 2 hours of labor at $175 an hour. Repairman said I…read morehave to pay for his travel time too and from job. WTH. Other than that the schedule was next day and satisfactorily work.

We used Butler's in the past several times, and a human has always answered the phone, we've been…read moreable to schedule service appointments easily within a few days, and they've showed up at the scheduled time and did good work. Unfortunately, not this time. Maybe there's a crisis or labor shortage there right now, because I called at different time of day (during business hours) over the last few days and no one answers - just voice mail. I left multiple voice mails, and filled out the Contact Us form on the website, but no response. I regret it now, but I waited to call any other plumbers for a couple days and just kept trying, because I assumed they'd be responsive like they were before and call us back. Based on past experience, I'd have very highly recommended them, but in Fall 2023, if you need to reach a human quickly to answer questions & schedule an appointment quickly, call somewhere else.

I called for a inspection of our tankless water heater and flush…read more Upon inspection "Kevin" asked for me to come out and show me what was done. Communicated easily and demonstrated his actions and provided details on future service needs.

Difficult to get an appointment with this company. I was originally told next Wednesday but was…read moremoved up to yesterday. I had to assist with moving the cement cover over the septic tank. The plumbers felt the cast iron pipe had collapsed but they also stated the U90 inside the tank was not supposed to to be there. They punched a hole in it so it could be snaked..I asked for a price and Ed stated they would need to work it up. I still have not been informed what the price is. He said Gypsy was the one in charge. I called to cancel the work order and she stated I had to pay a diagnostic fee for them driving out to Seabrook. I got the impression they did not care to complete the job. I would not recommend this company.