Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

I've been using the wrong plumber for over 30 years. After having them install 2 right height…read moretoilets we've had nothing but trouble with one in master bathroom. Called and after a week a tech showed up unannounced with only my wife here. Never heard back. Called and was told a part was ordered. A week later I called again and was given the same run-around. After 4 weeks I visited KEITH'S HOUSE OF PLUMBING. Had a great talk and was was given a date to have it fixed or replaced. Caleb called on the date and came right out. The new toilet was broken inside and had to be replaced. He did a great inspection of drains etc, then found the problem with the toilet. Had a replacement with him and installed it all in 2 hours. He was personable and showed me everything. Great guy. I'll never call another company and cut all ties to former. Highly recommend Keith's Plumbing. Great job!

Horrible customer service call . The lady told me to go somewhere else that they have no openings…read morefor house calls . I asked why I couldn't just make an appointment and her response was "for what if I don't have anything for two months" .

Timely, and did a great job installing our tankless water heater…read more They have helped in the past with other plumbing jobs such as adding an additional kitchen sink and connecting it.

Experienced one of these plumbers on the road driving a work vehicle with this company logo today…read more Unfortunately. I would never recommend hiring them because of the behavior of this driver/plumber. My grandma was driving us and pulled into the road, and he was driving so fast that he pulled up quickly within a foot or two behind us, she freaked out and slowed down because there was a hundred meters before a red light. He didn't attempt to slow down. He sped around to swerve in front of us and retaliated by slamming on his breaks before moving back into the lane to our left. What an angry, irrational man. Any company with employees allowed to act like this in a marked work truck is a company who is not likely to have your well being in mind and a company who clearly doesn't care about their reputation or quality of work.

....service, efficiency,...also reliable, accommodating, and a pleasure to deal with…read more Have used them for the years we have been in Beaufort and no need to look further. From questions with house when we first bought it to replacing a kitchen faucet recently. I recommend them highly.

I called for a inspection of our tankless water heater and flush…read more Upon inspection "Kevin" asked for me to come out and show me what was done. Communicated easily and demonstrated his actions and provided details on future service needs.

Josh, who I understand is the owner of Lighthouse Plumbing, came out to the VRBO home where we are…read morestaying this week, to look at a leaking valve under a sink. Despite the fact that it is a holiday week, he squeezed us in his schedule and arrived promptly. Josh was polite and friendly, and fixed the problem in no time at all. I can't speak to the rates, since he was hired by the VRBO manager/owner, but if I lived in Beaufort, I would definitely call Josh for any plumbing needs.

Awesome - really help people out - answer questions and are patient with those of who unfamiliar…read morewith the lingo

I contacted Rudd for a routine electrical inspection. They were at my house and resolved my…read moreelectrical issue within 48 hours. Very timely and good communication throughout the process

Great communication, service, and professional representative at a reasonable price. They showed…read moreup on time and kept me apprised off all they were doing to repair and do maintenance on our AC unit. Diagnosed issue quickly.

I've used Pender Bros before and was always pleased with their work. They are quick and efficient…read more The initial charge includes the house call and the first hours' work. I doubt they were here more than 15 mins. I would always recommend them

Pender Brothers HVAC have been my hero's. They have emergency 24 hour calls, a wide variety of…read moreexpertise, technicians who are well trained, excellently mannered, and extremely helpful. They answered all of my questions! And despite my large variety of HVAC problems, they solve every single one with speed and accuracy. I don't think they are the cheapest company, but you get what you pay for and lemme tell you, HVAC is important so expense is understandable! They give very detailed descriptions of the issues they find and they repairs they made as well. Pender Brothers is the way to go!

We had quick service in response to a leaking toilet. We recommend you ask for Rick because after…read moretwo days it was leaking again! We were impressed that Dyess responded within hours to the complaint that the toilet was leaking again already...and Rick resolved the problem, explained what happened and recommended we get a water softener as the root of the problem was disintegrating seals due to chlorine--he educated us on RO improving water and health and went above and beyond to ensure we wouldn't have any near term problems and suggested new toilets and an RO when our budget permits. Great service!

Total RIP OFF changed out toilet guts on a Sunday afternoon, was there 28 minutes and charged me…read more$355! Shame on them! They take advantage of rentals! Charge whatever!