Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

Mr Kern came to my house this morning and fixed 5 five faucets within one hour. This man is a real…read moregentleman and a very good plumber. This work was efficient, precise and timely. He didn't leave a mess and he was knowledgeable. His work is quality. Thank you so much. Cassandra Ashcraft

Sorry to say, never called me back after initial contact after discussing waving the fee to come…read moreout to my house. I understand time is money but I don't like paying a service charge just to get an estimate.

Great company been using them for over 15 years…read more Great price Skilled tradesman The owner son is one of the hardest works ive ever meet

Very rapid response and excellent customer service!Problem was fixed within an hour and I paid…read moreexactly what was quoted. Definitely recommend!

I had the misfortune of needing to replace 2 (only 12 year old!) toilets after years of dealing…read morewith assorted issues from them. I called Bluffton Plumbing and they were very efficient. From the office scheduler to the 2 plumbers who came out yesterday, in the on-and-off-again rain, and replaced both toilets in just 2 hours...including cleaning up and leaving behind no mess at all! Several years ago they also took care of my water heater that decided to break on a Friday afternoon at 4P. They were the only plumbing company that answered my emergency call, narrowly avoiding a flooding disaster for me. Bluffton Plumbing is a top notch company and I highly recommend them.

the best plumbing company in my opinion. the service is great! the plumbers that they have are…read moregreat . took care of our problem fast., for a price i can afford ! this is the plumbing company im using from now on. the people are so nice and respectful . i wish i could give them more then five stars. they try to save you money . thanks bluffton plumbing

Purchased a home w/ an existing generator and had the generator serviced since it could not start…read more We learned the natural gas plumbing to the generator was not to code and the work was completed by Jenkins. We contacted them and Jenkins sent a tech out to look at it and said they would get back to us. After several days and follow up phone calls, we never got a reply. We have given up on them and do not recommend to others.

3 years ago they did the plumbing in my brand new construction home, I had water leaking in my…read moremaster bathroom and called my Builder and he had asked the plumbing company to come look at it. They came and blamed everyone else finally it winded up being a defective shower pan. They had to come 2x to fix it right. Then a couple of months later I had a flood coming from the bathtub in my other bathroom everything was ruined in the bedroom and had to have them replace flooring and winded up they did not install the drain and did not install it right. Then it happened again 3 years later same situation bathtub started leaking. Called them and told them the situation they sent out a tech and the technician said they would order the part and never got back to me called them repeatedly for 3 weeks and then finally said they would not fix it or fix the damage it did to my hardwood floors. They said they would have to charge me to fix it and never followed up again.

We live in a large house that's over 50 years old, and we've been here 20 years. During that time…read morewe've had about half a dozen different plumbing problems that required a professional plumber. We have a complex and complicated plumbing set up. Their dispatcher is always quickly responsive but also always calm and professional and she doesn't over promise. The plumber that comes to our house is named Brian and he's resourceful and decisive and really good at his job. He's fixed some rather simple problems and some very complicated problems for us. Their rates are fair. I wish I could remember who first recommended Tony Perks Plumbing to us because I would love to thank them. FIVE STARS (in all caps!!)

I have had them out for three different water leaks. Each time they responded quickly, found the…read moreleak and repaired it in a timely manner. I will always give them a call anytime I need plumbing work done.

Tim and crew did all the plumbing work on our new carriage house built by Summerall Construction…read more From sinks, toilet, shower, sewer. Fantastic, on time, courteous, and professional.... Thank you! For guys that give a CRAP, go with TAP!!!

Super fast service!!!! Great job !!!!…read moreThey had no issues coming out right away to finish our kitchen remodel.

These guys are great! My parents live in Hilton Head island and they needed someone to install a…read moregarbage disposal. I contacted them and they got right back to me to book an appointment for the install. Very nice and professional and definitely know what they're doing. They did a great job and will definitely be using them again. Highly recommend.

Called 3 sons to help with a plumbing problem in my home , left a message and phone number never…read moregot a call back. If they don't want the business then stop advertising for business.