Hi Everyone, What…read morereally terrorises a man? "Honey the dryer has an error code and stopped working, and I have a load of wet wash in it." What do I do, I don't know what dryer codes mean. I don't have any diagnostics devices I can use and even if I did, I don't know what the mean. What to do, what to do? Yea, you're the honey man, so you gotta get it fixed or no honey. And my day was going so well today too. Here's your fix, Mr. Fixit! Call Charlene at Ulgy Duct Cleaning who we have used for years at two different homes. Their name may say "Ugly" by that is nothing compared to the mood your Honey will be in if Mr. Fixit, doesn't "get 'er done". lol When you're in trouble, with your code, and you have no idea what it means, or what to do, Miss Charlene does! I called in the afternoon, and they were at our home at 9:00 AM the next morning because we needed it yesterday. I am not stating here that they can always respond that quickly. However, this time, they did in our case. Derek, their technician was out and done by 9:45 AM after completing a very thorough serving and lint removal from our dryer duct. What I enjoyed the most about their very efficient service is Derick climbing up on our roof to remove the lint from the breather duct going through the top of our roof of our home, and then taking a couple of minutes to show me how much lint he extracted from the roof duct and from our duct at the dryer vent. He then replaced the flex duct from the back of our dryer, connecting to the the bottom of the breather duct rising up through the roof. Derick stated that the dryer installation delivery teams always install inexpensive, non-flex duck that will crack, and eventually develop a hole leaving your dryer tint on the floor. He didn't say it, but I am, this is a home fire hazard you need to avoid to stay safe. Derick then installed a much more flexible duct connecting the back of our dryer vent to our homes Dryer breather duct. Finally, Derick made a recommendation to me based on the amount of lint he removed, if you should have your dryer duct serviced every year, or every six months. In our experience, Derek was polite, knowledgeable, efficient, and was very patient with his explanations, and is a pleasant communicator. So if you like your honey, Honey, we have a recommend you call Charlene at Ugly Duct Cleaning when next you hear from your Honey about a dryer code. We are so glad we did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

Amazing work by Thomas! Clean, courteous, fair priced and timely. Highly recommend for dryer vent…read morecleaning!!

From the owner: Prevent the #1 cause of house fires by scheduling your annual dryer vent cleaning service with…read moreLowcountry Vent Cleaning. Call & schedule TODAY! (843) 814-4489 OR email admin@lowcountryventcleaning.com

I had my HVAC system completely clean by Scott and his team. Solutions Cleaning is simply Best of…read morethe very Best. They explained exactly what was go8mg to happen and when and they stuck to it. They sanitized the entire system and even cleaned out my dryer vent. Meticulous workmanship. They are a company you can count on to do it right. We are so impressed and you will be too. Thank you so much for the great job you did on our home.

Solutions Cleaning knows their business. They are very responsive, understand what is best for you,…read moreand stays until the job is done. Very happy with their professionalism and responsiveness.

Vent Helpers was recommended by a neighbor. It took me three weeks to get an appt but that's…read morebecause they are so good! Thank god for them as they prevented a dryer fire. Did a fantastic job and was reasonably priced. I am signing up for their maintenance program to prevent lint from building up.

I trusted the Yelp reviews and contacted Vent Helpers to clean my dryer vent for the first time in…read moresix years. I apologized for how difficult the job might be since it also is a vent that travels a long and bendy route to the outside. Given how cheerfully, quickly, and thoroughly the job was completed, I'm still a bit dumbstruck that the reviews were, if anything, an understatement of how great this company is. Look no farther!

I was extremely happy with the professionalism, value and service from both Keith, the owner, and…read morehis two employees, Justin and Justin, who cleaned and sanitized the ducts in our large home today. Justin and Justin were wonderful and were personable, informative and experienced. They came during the Covid-19 pandemic and wore masks and gloves to minimize exposure. They not only cleaned and sanitized the ducts, but also cleaned the outside vents and vacuumed thoroughly before they left. The quote I'd been given by Keith was right on the money, with no hidden extras. I'd called a competitor who was recommended by our HVAC service and this competitor recommended maybe not cleaning the ducts, but just sanitizing for $800, while Duct Cleaning Experts charged only $75 for the sanitization process. The competitor's rate for the full service would have been $900 more than Duct Cleaning Experts. . We saw the before and after photos of our ducts and the amount of debris extracted. My husband and I were both very pleased with the level of service and professionalism we received and would highly recommend Duct Cleaning Experts to anyone.

This company came out and cleaned my Mother's ducts and they did a fantastic job. They came on time…read moreand did everything they said they would at a very reasonable price. My Moms House was built in the 50's and I don't think the ducts had ever been cleaned. She remarked that not only was there less dust in the air and on the furniture but she couldn't believe how much better she felt immediately following the cleaning. Great Company, I recommend them to all my Friends.

This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.

I just wanted to let everyone know what my experience was with the local Stanley Steamer franchise…read more My air ducts needed to be cleaned after major repairs from Hurricane Helene. I waited until the interior work was completed in May and arranged to have them complete the job. It was $700 to have the duct work cleaned. The technician they sent supposedly completed the job, but left all of their equipment in my living room and in my attic. I did the right thing and called the company to pick up their equipment left by their technician. When they picked up the equipment they indicated if I had any problems to let them know--to give it some time--and that they had fired the technician. Now I am still having the white powder dust that I had before they supposedly clean the system. My project manager has reached out to them and I have also reached out to them. We both spoke with Caleb. He stated because it was over thirty days they can only come back at a discounted price or give me a give certificate for future use. I stated if the technician did not care about their equipment and how it could affect his pay, what makes them think that he actually did the job and did it correctly? I further asked Caleb that if the job had been done correctly, how is it that within 3 months it is the same as it was before they did the job--what would have caused the need to be cleaned again so soon? I stated all I was asking for was for them to come and do the job as it should have been done. I am not asking for a refund. He responded exactly as someone does when they don't have an answer---he said "I don't like how this conversation is becoming hostile". I told him I would be sure to let everyone that I encounter know what my experience has been. So, I want to warn every one of my experience and use them at your own risk. Very dissatisfied. All I wanted is for them to honor the job that I paid them to do, which they did not do, and clean my air ducts. I should have read reviews prior to service. Apparently I am not the only person that they do not want to provide satisfactory service. All they offer is a discount for them to service it again. Who in their right mind would want to pay again for something that was not done the first time--and pay the same company who did not do it right the first time???? If I could rate them "ZERO" or less, I would do so. I will be reaching out to the Corporate Office also.

Service requested for our yearly check up to be done. Derrick & Tanisha couldn't have been nice…read moreenough! Always professional and friendly anytime we've had them here to do service or had to call into the office. Has definitely earned my ongoing business!

Second tune-up on our annual contract. "Eligio" was scheduled to do the work. He arrived on time…read more He is very knowledgeable and a GREAT personality. This is the second tech we've had and its obvious the owner has that old time standards for his employee's and expertise. They provide the service other companies only promise. Thank you Aire Serv tech's and office staff. RMP

I highly recommend this business…read more Mor showed up on time was patience and informative with his explanation about the procedure. He's equipment is state of the art and he's super through. Thanks Mor!

Dryer vent cleaning - I was told it would be around $150 unless there were issues. This is a ground…read morelevel vent, 10 feet of vent, routine cleaning. He looked at dryer exterior and bc there was lint around the exterior when he took a picture in it he quoted me at $400. Considered it "clogged" when there was no visible clog. After I declined he went down to $275, so clearly trying to get money from me. Also waited for 4 days for this appointment. Would not recommend.

ABSOLUTELY THE WORST - DON'T USE!!…read more Two years ago, we contracted this company to install a $7000 unit for my 1400 square foot home. From a basic standpoint, I would not recommend as they caused damage to my attic door and drug debris and dirt down into my closet from the attic and did not clean it up. There were dirty footsteps and debris from the front door to the closet. But that is MINOR when compared to what happened next. The unit didn't work after it was installed. I had them come back several times and the employees (also family members) mocked me, holding a scanner to the vents saying they were getting a reading and that it was fine. My home was 78 degrees with the unit running at 68. They laughed and joked and tried to insinuate I was being a pain. Over the next several weeks into months, the unit never was installed / fixed to work properly. It got to the point where, when I called, it was difficult to be kind. It was so brazen of these men to gaslight me and tell me the unit was fine and it could take up to 3 days to cool as house my size (tiny two bed room) - We had an additional part of the package that was to be installed but it never was, many excuses but no unit. So we called to see what the issue was and were told that it HAD been installed. Several weeks of fighting over that finally resulted in a refund, but at the cost of our sanity and frustration. One of their employees was caught interacting with our 15 year old daughter - saying things no adult man should be saying. I called the office and they told me he had been fired due to stealing from clients' homes. It was like a comedy of errors but more horrific. We asked for a refund and never wanted to deal with them again. Just a few months back, I put my home on the market and the inspection revealed the unit did not work properly and had not been installed correctly meaning it never could have been working properly. The outside piping was also incorrect and water just poured out of into our lawn, we were told it should have been buried and had obviously been done incorrectly causing further issues. I called Freedom and they blew me off stating I hadn't had a contract with them, so the future owner called and threatened a lawyer and out they came. When the two men arrived, I tried to tell them what the history was, that it never worked. The older man said it a soft pitiful voice like I was harassing him, "I don't know anything about that, I am just a tech." He was n fact the owner and thought, I guess, that I did not know that. I asked why he lied to me and he said he has nothing to do with the business side and only handles the techs. So I asked him why he had sent the predatory man to my home (his son or grandson, I am not sure which) and he said, "We don't have anyone that is the age you say this man is." He must have forgotten they send the name and picture of the folks. I know exactly who it was. Just more gaslighting. After they left, they said they had to come back and do some repairs. I asked for a list of what they had to fix. They refused to give me one and now, a week later, I still don't have any idea what they did and they refuse to tell me. When they came back to fix the things they won't tell me about, they STILL wouldn't tell me. Again, they left saying it was fixed and the house has been hovering around 77 since. I have called and emailed and they will not respond. There are no windows open, no doors and the inspection of the home for sale didn't point out any egregious issues that would lead one to think the air was slipping out a gaping hole in the side of the house. No, the system does not and never did work. These guys are predators and do a awesomely awful job. If you use them, I have no sympathy for the outcome you receive. We are in contact with the BBB and anyone who has been wronged by them is welcome to contact me at 484-459-5028. We also have a lawyer.

worst company ever, 4 appointments never showed wasted 4days for me being away from my company…read more They finally came, but after replacing air handelr telling me it all works 2 weeks later still does not work. They came out once told mehey fixed issue guess what, still not working. It works for 1h then stopped. They now refuse to come out. Well they have been paid to do a job and not done correctly and refuse to come out and fix what they were paid to fix. The owner, the owner daughter in law comdy and the owner son have lied to me personally 10times . The owner and daughter in law can not tell the truth.