Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

Drain line clogged causing a back up, safety features kicked in and shut down the AC. D&S sent 2…read moretechs out immediately to fix the problem same day as the call. Techs were polite, knowledgeable and to the point. They explained the issue and showed me how to clean the line to prevent future issues. I will use them again.

Our ac went out and D & S came out the next day! Technician was very professional and personable!…read moreHighly recommend!

Just engaged this Company to service my HVAC system for Fall and Spring preventative maintenance…read more Was impressed by how they prepared before first visit, asking questions about my system. They came on time, during the time window. Tech thoroughly checked over system and asked questions about prior services performed (even included a filter change). I was given a recap of what was done, had my questions answered, and felt that I was getting my money's worth from services provided.

Tim came out same day to repair our AC. it stopped working 2 hours later, and he returned after…read morehours, to fix it again. Very professional and price was fair. I will definitely recommend this business.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!

Called them to fix my AC, was here in an hour and fixed my AC ever faster. This is the second time…read moreI hired them and both times were very good experiences. James was professional, honest and very knowledgeable. Added bonus that he was very kind to our pets. Did not complain at all that he had to repair in the rain. I will continue to support this business and confidently refer them to others.

I highly recommend the use of this company. Prior to their visit we were American Home Shield…read morecustomers and had waited two weeks for a technician from another hvac company to come out and look at our AC. This other companies technician proceeded to tell us that our compressor was bad. I heard from a person at church that Westberry was a great company. I gave them a call and within 30 minutes they were at my house. They resolved the problem in less than 15 minutes which ended up just being a clogged line. I promptly canceled my contract with American Home Shield and will never use that company again.

Mike and his team at Foskey are fantastic! On the day after we moved our HVAC went down. Foskey…read morehad their team out within 2 hours and had a new system installed that evening. They take calls at all hours and are quick to respond. Yesterday the system shutdown due to a clog the water line. Mike himself took the call and had everything working within the hour. Here's the best part - I was a bit overdue for my maintenance that I neglected to schedule despite Foskey's reminder. Since I had the yearly maintenance package and it was due - There was no charge. Mike did the complete maintenance includind fixing the issue. I would strongly recommend Foskey! Rick

I would agree that Foskey is friendly and easy to deal with however, our service experience has not…read morebeen good at all. We had an annual service contract at our condo and every time we would arrive I had to change filthy nasty filters. I finally had to call another company to diagnose that the coils were clogged on both AC units. Foskey basically did no service. Then when we needed duct work Foskey tried to gouge us. They bid $4800, the competitor did an outstanding job for $1400 providing the exact same materials and labor as Foskey had bid. Be ware.

Watkins Mechanical provides our service semi-annually keeping our units in tip top shape year…read moreround. The technicians are very professional and always keep us informed. I highly recommend this service. They are dependable, skilled, and prompt.

We chose Golden Triangle HVAC when we first moved to Bluffton, SC 3 years ago. So glad we did. We…read morehave a service agreement with them and it is well worth it. The salt air is tough on HVAC equipment and needs to have continued upkeep. The business is small enough that the same repair technicians work on your unit. It is reassuring to know the people that visit your home.!! Highly recommend