Ugly Duct Cleaning

4.2 (10 reviews)

Air Duct Cleaning

Open • 9:00 am - 5:00 pm

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Services - Ugly Duct Cleaning

Air duct cleaning

Air duct sanitization

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Ugly Duct Cleaning - What will come out of your dryer? Call Ugly Duct Cleaning to schedule a dryer vent cleaning - Air Duct Cleaning Near Me - Bluffton, South Carolina

Ugly Duct Cleaning - Money Saved - Air Duct Cleaning Near Me - Bluffton, South Carolina

Ugly Duct Cleaning - Jimmy is cleaning under the lint trap. 1/4 inch of lint reduces the efficiency of your dryer by 30% - Air Duct Cleaning Near Me - Bluffton, South Carolina

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Ugly Duct Cleaning - Ugly Duct Cleaning Dryer Vent Services - Air Duct Cleaning Near Me - Bluffton, South Carolina

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Joe M.

Elite 26

124

9 months ago

Hi Everyone, What really terrorises a man? "Honey the dryer has an error code and stopped working, and I have a load of wet wash in it." What do I do, I don't know what dryer codes mean. I don't have any diagnostics devices I can use and even if I did, I don't know what the mean. What to do, what to do? Yea, you're the honey man, so you gotta get it fixed or no honey. And my day was going so well today too. Here's your fix, Mr. Fixit! Call Charlene at Ulgy Duct Cleaning who we have used for years at two different homes. Their name may say "Ugly" by that is nothing compared to the mood your Honey will be in if Mr. Fixit, doesn't "get 'er done". lol When you're in trouble, with your code, and you have no idea what it means, or what to do, Miss Charlene does! I called in the afternoon, and they were at our home at 9:00 AM the next morning because we needed it yesterday. I am not stating here that they can always respond that quickly. However, this time, they did in our case. Derek, their technician was out and done by 9:45 AM after completing a very thorough serving and lint removal from our dryer duct. What I enjoyed the most about their very efficient service is Derick climbing up on our roof to remove the lint from the breather duct going through the top of our roof of our home, and then taking a couple of minutes to show me how much lint he extracted from the roof duct and from our duct at the dryer vent. He then replaced the flex duct from the back of our dryer, connecting to the the bottom of the breather duct rising up through the roof. Derick stated that the dryer installation delivery teams always install inexpensive, non-flex duck that will crack, and eventually develop a hole leaving your dryer tint on the floor. He didn't say it, but I am, this is a home fire hazard you need to avoid to stay safe. Derick then installed a much more flexible duct connecting the back of our dryer vent to our homes Dryer breather duct. Finally, Derick made a recommendation to me based on the amount of lint he removed, if you should have your dryer duct serviced every year, or every six months. In our experience, Derek was polite, knowledgeable, efficient, and was very patient with his explanations, and is a pleasant communicator. So if you like your honey, Honey, we have a recommend you call Charlene at Ugly Duct Cleaning when next you hear from your Honey about a dryer code. We are so glad we did. Enjoy! read more

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Sandy D.

1 month ago

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went on roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc. read more

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Alyssa D.

1 year ago

Super easy to work with - highly recommend- guys proved that our dryer vent was a fire hazard just waiting to happen. They were polite, professional, and friendly. They worked quickly would definitely use again in the future. Very nice family run company scheduling was flexible, approachable, and easy. Please support local these guys were great. read more

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Dee G.

5 years ago

Charlene and the staff at Ugly Duct Cleaning are awesome! I called to have service on ductwork cleaned in a condo and they did an incredible job. They came out when they said and even sent pictures when the job was done. They provide excellent service and best of all excellent communication!! I would highly recommend Ugly Duct Cleaning! read more

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Liya L.

5 years ago

Excellent customer service. Lady who answers the phone is funny and sweet. Very prompt service. Highly recommend.

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Melanie L.

6 years ago

Excellent company! Professional, on time and courteous. Would NEVER use another company. They were honest about the frequency of my next service versus another company I had used 3 years ago, which never did half of what they charged me for. Ugly Duct is locally owned and a company based on integrity! read more

Business owner information

Charlene W.

Thanks Melanie. I will be sure to pass it on to the “Crew”. It was a…

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Linda B.

8 years ago

Our HOA here at Fiddlers Cove on Hilton Head Island decided to replace all the dryer vents in all units this year. Ugly Duct Cleaning got the contract and began the work this month. The crew did our condo yesterday and was quick, clean and efficient. Jeremy and his two crew members Timmy and Rick were friendly and personable and explained the work that was done. A separate contractor, Bob, came today and patched the ceiling where the vent was cleaned. He too did a great job. We greatly appreciated their professional and friendly service. read more

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Tom N.

7 years ago

Someone was supposed to be at my home between 11 and 1pm. No one showed up nor called. I would call that unreliable.

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Tina K.

8 years ago

Excellent service, ducts perfectly cleaned, replaced all vents after a remodel. I strongly recommend them!

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Heather K.

7 years ago

I called to organize a cleaning at our property. I provided detailed information (address, phone number, unit number, tenants name/number), multiple times to the kind, hard of hearing owner (?). The appointment was for 11 am the next day. By 1 pm, they still hadn't arrived. My tenant had a previous engagement and could not stick around. No one even called to follow up with me. I called the next day, and the owner told me that the job was done. I assured him that it wasn't. He said he would get back to me the next morning, first thing. He didn't. I called back after noon. He continued to assure me that the job had been done. I told him that was impossible, that no one was even there to let them in. He said "we had the code to get in" to which i responded that was impossible because I never gave it to him. Once again, he insisted that he had the code...so i asked, what is the code? He gave me the address numbers, not the code. Then his daughter called me to argue with me some more, rudely yelling over me, not letting me get 1 word in...and telling me that the workers were there, and that the cleaning crew was in there. Also impossible as our long term renter has been there since mid-February and no cleans have been scheduled until after his departure at the end of the month. I have never dealt with such unprofessional behavior from start to finish. Good luck if you choose to take this route. But I will be going elsewhere. read more

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More info about Ugly Duct Cleaning

7 Allyan Ct
Bluffton, SC 29910
Directions
(843) 816-0537
Call Now
Visit Website
http://uglyductcleaning.com

Payment methods

Does Ugly Duct Cleaning take Bitcoin?

No, Ugly Duct Cleaning does not take Bitcoin.

Does Ugly Duct Cleaning take credit cards?

Yes, Ugly Duct Cleaning takes credit cards.

From the Business

Specialties

We are Bluffton, Hilton Head, Okatie and the rest of the Lowcountry's favorite Duct Cleaning Service! At Ugly Duct Cleaning, we know the importance of breathing easily in your own home.

History

Established in 2007.

We are a family owned and operated business. We have slowly built up our business basically with referrals. We treat your home as if it were our own,after all that's what family's do. Please call for a free email photo inspection. We are always here to answer any questions or concerns you might have.

Meet the Business Owner: Jimmy W.

I can't begin to tell you the satisfaction I feel after helping someone breath easier in there home or business. I have received numerous calls from clients (and referrals) telling me how much it has improved their indoor air quality. I sometimes feel that customer service has become not quite as important as it once was.The satisfaction I feel when I check back with a client that we have helped breathe better in their home makes it all worth while!

More Info

Hours

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Review Highlights - Ugly Duct Cleaning

“Came out the next day and cleaned dryer duct, went on roof to make sure the outside was clear.”

Mentioned in 2 reviews

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20 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Lindy B.

8 years ago

Hired Ugly Duct Cleaning to do a dryer vent cleaning at my condo I recently purchased. They provided a great discount price for the whole complex. When they completed the cleaning they found that my dryer vent had been separated and could not be cleaned properly ... and even worse the dryer was venting into the open space between my ceiling and the exit point for the vent. What a huge fire hazard and dangerous situation. Jeremy was great and set up a follow up appointment the next morning with their specialist to have the area video inspected to determine the exact problem. He provided me a more than fair quote for the repair and they returned everyday to complete the repairs - which required the ceiling to be cut, the vent piping to be connected, the ceiling patched, taped, sanded, and painted. A ton of detail work that was completed fantastically! Although all this work would have been covered under my home warranty, I felt much better having Jeremy and his staff complete the work and even with all the work required he maintained his quoted price. I referred them out to another friend and they provided same day quick service for a great price. I highly recommend Ugly Duct Cleaning for any work you may need for your ducts or vents. Thanks Jeremy for taking the extra step to finish this job in such a quick and thorough manner! read more

Jill M.

2 years ago

After purchasing a new dryer for a condo, we began receiving an error message on our dryer which showed a 90 percent blockage in the ductwork. Our management company hired a local company to clean it out and he said he cleaned it completely and ran a camera through it and there was no more debris and we needed to have an appliance company come out to look at the dryer because it still showed a blockage. I hired Ugly Duct and they came out quickly, cleaned it and said they pulled out a lot of lint and after they left the dryer worked perfectly. I will never have another company do my dryer vent cleaning. I really believe no one has ever actually cleaned the whole line. They were amazing! read more

Kathy P.

8 years ago

I could not be happier. Jeremy and his buddy spent 2-3 hours here and did everything I wanted and needed. Prices comparable to what I paid when living in Topeka, Ks. Pretty much unheard of on this overly priced Island from people who think they are good handymen to many professions. I totally recommend. I have health concerns and surely needed the mold and dust, etc cleaned out of this place that I am sure has never been "air ducted cleaning" since built in mid 80's. Absolutely, totally recommend. Hey they didn't even mind me following around and chitchatting which sometimes drives people nuts!!! Thanks so very much Jeremy read more

Jeff L.

8 years ago

This family run business is great! They know the meaning of customer first. Jeremy and staff spent time trying to figure out where the clog was in our dryer vent. Have a condo built in 1970's, built on slab. They figured out how the duct was run through the slab and were able to get all the buildup cleaned out. Very thorough. Needed to make a couple of trips and always kept in touch to let me know status. Great effort, not to mention the reasonable price for what they did. Definitely recommend them. read more

Greg K.

8 years ago

Highly recommend Ugly Duct Cleaning. They did a system wide duct cleaning for us. They do great work at reasonable prices, they show up when they say they will come, and return promptly if there is any follow up issue . A family run business who take great pride in their work. Jeremy took pictures before and after so we got to see how much "stuff" they cleaned out of the ducts. read more

Joe G.

7 years ago

We had Ugly Duct our to clean our downstairs ducts after one of our return ducts had fallen off in our crawl space months before their visit. They did a very professional job, were thorough and left the areas immaculately clean. Also cleaned the duct leading to the outside for our dryer. Would definitely recommend the brothers to do your work. read more

Charlene W.

9 years ago

This company was so professional. They were on time, friendly, took some before and after photos Explained the job completely with no hidden fees. We were extremely pleased with them. They were local and took extreme care of my home. I highly recommend them. They cleaned my air ducts and also did my dryer vent. read more

Peggy S.

9 years ago

Jeremy and Jimmy were kind enough to come take a look at our dryer situation, after I stopped them in the street! They arranged to come back in 2 days! They were courteous , prompt, clean, professional and were able to get our vents cleaned and up and running! Highly recommend this family run business! read more

Colleen F.

8 years ago

Ugly Duct arrived on time, worked efficiently and hard for several hours thoroughly scrubbing the air handler, all house ducts and the hot and cold air returns and then spray painted and reinstalled them all. A terrific job, and pleasant to have working in the house. Colleen Fraser Hilton Head read more

Anna-Marie S.

8 years ago

Quick response to our request to clean dryer vent. Once onsite, very efficient and professional. Also discovered duct crimping due to improper dryer install-offered solution and quickly resolved. I hope they have a system to remind us to schedule a yearly vent cleaning with them. Thank you. read more

Donna F.

9 years ago

Jimmy went above and beyond when asked to clean our dryer vents. He identified and fixed a problem under our villa. We cannot thank him enough and highly recommend him. Donna Fonseca & Mike Hare read more

Ali D.

9 years ago

Great service, on time and thoughtful through out! If you need your vents cleaned or noticed your dryer is taking too long to dry your clothes, this is the place to call! read more

Tim R.

8 years ago

Ugly Duct Cleaning was friendly, on time, able to make arrangements over the phone, sent digital pics of the before and after service... What more can you ask for? read more

Chuck D.

8 years ago

Jeremy and his tech crew were the best ! On time and efficient . Friendly & professional in every way. Would refer them to anyone I care about. read more