I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

On time, polite, proficient, and reasonably priced work--has always fixed my appliances without…read morereturn visits for the original problem

This is the best appliance company on the entire island. Kind, efficient, priced fairly and…read moreexcellent service.

Terrible service. Charged us $140 to come a check our our wine cooler. Said it would cost $2000 to…read morerepair!! That's more than we paid for it new! Couldn't even tell us what was wrong! Total rip-off. DO NOT USE THEM!!!!

Great deal, good folks…read more We moved into our new place and needed a dryer. We visited their showroom. No frills, but good used washers and dryers at fair prices. Especially considering the 60 day warranty on their products. When they came to deliver and install Michael and Zack called in advance, showed up when they said they would be there. They even replaced the plug in the back of the dryer to make it work with our house. The whole install was quick and clean.

I was able to find what I was looking for at a reasonable price. The owner was very accommodating…read more They had a pretty good selection, offer a good warranty and they also repair appliances, so it's like a one stop shop.

Will be two weeks since this guy looked at my refrigerator, still no contact from him , doesn't…read moreanswer phone, worthless in my opinion, call and find out yourself,

Prompt thoughtful reasonably price dryer repair. It's wonderful to have an appliance repair…read morecompany that you can rely on.

I highly recommend Bluffton Appliance Repair. The burners…read moreon our induction range threw an error code and we had another company come to service it. They informed us the part needed would cost several hundred dollars and it would take approximately a week for them to receive it. Almost three months later, they said the part had been drop shipped but they still had not received it and they would let us know as soon as they did. We instead contacted Bluffton Appliance Repair. Within 5 minutes the technician discovered that the problem was that one of the electronic boards wasn't plugged in all the way and that no parts were needed. Bluffton Appliance Repair saved us several hundred dollars and fixed the problem immediately.

I just paid these guys $95 for nothing. I have a corner broken off my cooktop. When I called,…read morethey asked for the model number. I had forgotten to get that from my husband. But the person I spoke to ( Craig) assured me charge would be the same if they came to my house and got the model number or if my husband told them the model number. So for convenience sake I said ok come look at it. A guy came and took the same picture my husband did with his phone. And said, "That'll be $95 for today. We'll be in touch with the cost of replacing the cooktop". Shocked, I told him I wanted to speak with his employer. Craig spoke to me disrespectfully,not like a customer he wanted to do business with. More like a surly teen talks to his mom. He claimed to have explained this on the phone (news to me) and that this is a completely normal way to do business. Craig said it is what plumbers do. I am in my fifties. I've used many plumbers and other repairmen through the years. But I have never been billed for someone driving 15 minutes and taking a cel phone pic. I have only paid once things were fixed, not for a snapshot. I would rather lose $95 and have a broken cooktop than deal with this sort of business again.

Friendly , on time, good price, Highly recommend…read more He come and assessed the problem ordered the part and come back and installed He give us options on how to pay and other options based on quality and price On time, honest, transparent

My Whirlpool dryer would not start. I texted Matt with a photo of the model/sn…read more The digital code displayed on the dryer was not properly addressed in the user manual, but Matt texted me back with what to do and it worked ! He did not have to come to do anything! Thanks so much. Now I know what to do when it happens again! You are a 'keeper' Carolyn K. Elgin

I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.

I brought my vacuum in this past Wednesday for diagnosis. Within 5 minutes, he had the vacuum taken…read moreapart and showed me what the problem was. I agreed to have him repair it for $75.. I picked it up today, (Friday), fully repaired, and he charged me less than what I was quoted! Excellent customer service, cannot recommend this business highly enough! Wish more people conducted their business this way. Thank you!