Aurora did the job on my refrigerator efficiently, professionally and expeditiously. The service…read moreperson, Carter, was timely, knowledgeable, and friendly. This was probably the most competent service call I have had in 40 years.

This refrigerator repair company clearly does not value your time--or your business. They showed up…read morelate to the appointment with no call or notification, which was already frustrating. Once the technician finally arrived, things only got worse. He actually asked to borrow a tool from me, spent a lot of time on his phone trying to figure things out, and even had to call another tech for help. After all that, he gave me a guess about why my freezer wasn't working, while also trying to redirect me by saying my refrigerator might still be under warranty and that I should contact them instead. That's something that should have been clarified before the appointment, not after wasting my time. Now, four days later, my freezer is still not working. The part hasn't even been ordered, and I've been told yet another technician needs to come out. To make matters worse, they've given me another vague 4-5 hour window to wait around for them. Overall, this has been an incredibly frustrating and time-wasting experience. Poor communication, lack of preparation, and zero sense of urgency. I would not recommend this company to anyone.

Came out ASAP to get our washing machine up & running. This was after Sears Appliance Repair did us…read morevery, very wrong. Able All Day!

Knowledgeable, fairly priced and so easy to communicate with. It is a breath of fresh air to have a…read morereliable and responsive repair company here! Highly recommend!!

By todays standards they did respond with a second call. Answered some questions a, and would set…read morean appointment for $125.

I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

This is the best appliance company on the entire island. Kind, efficient, priced fairly and…read moreexcellent service.

Terrible service. Charged us $140 to come a check our our wine cooler. Said it would cost $2000 to…read morerepair!! That's more than we paid for it new! Couldn't even tell us what was wrong! Total rip-off. DO NOT USE THEM!!!!

Redo appliance repair is awesome! I was searching for a while to find someone to come down and look…read moreat our Samsung dryer that wasn't heating up. Everyone was giving us the run around and were giving us dates weeks out to come look at it. Redo came highly recommended in the Savannah Facebook group. We called them and Rodney came down the same day and fixed our dryer in under 30 minutes. Super nice guy and really fair pricing. Highly recommended!

I cannot believe that I fell for their scam! I called them out to repair my dishwasher and after…read morespending over $500 for 'small fixes' that they said would solve the problem, my dishwasher is still having issues. STAY AWAY from this scam company!

So this was a warranty job and the first technician that came for inspection was awful and he cost…read moreme a new refrigerator. And then i ask for a second opinion and the second technician was amazing. He figured out what was wrong and immediately ask for the replacement parts and when the parts arrived he came and fixed it perfectly and yes it was a mechanical issue not my fault and yes the warranty cover that. So 5 stars to Keith for being an amazing technician.

Horrible customer service, as in non existent. AI handles EVERYTHING, so when our repair was not…read morecompleted due to technician's lack of knowledge, we had no recourse. Called a local company to correct the tech's mistakes, and finish the job. Also had to dispute the credit card charges, which had to be paid up front. Be Very Wary of this company. The Sears label means nothing now.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Our clothes washer wouldn't empty and continue with its cycle. So we had a bunch of clothes in…read moredeep water. In this situation, anyone would want to get a professional repairman to arrive a.s.a.p , and certainly within a day or two. I called TigerTech Pro and Bobby, the owner of TigerTech Pro, said he'd be at our house within an hour !! He arrived in less than an hour !! He diagnosed and repaired the machine in minutes and only charged me the $80 basic house-call charge. You can't get better service than that ! Wow! Guess what : If I have any more trouble with any of our large appliances, I will calll TigerTech Pro ! If your smart, you will too!