This is the best appliance company on the entire island. Kind, efficient, priced fairly and…read moreexcellent service.

Terrible service. Charged us $140 to come a check our our wine cooler. Said it would cost $2000 to…read morerepair!! That's more than we paid for it new! Couldn't even tell us what was wrong! Total rip-off. DO NOT USE THEM!!!!

Denny's is the only appliance repair that I use. I had a…read moreproblem with my washer not pumping out completely. Keegan was punctual, courteous and professional. He got to work immediately and located the problem. Fixed it quickly then tested it and it worked correctly. He checked all error codes and reset them.very pleased.

The technician who came to my home literally had to take my dishwasher apart to resolve the problem…read moreHis patience and and persistence paid off He actually discovered that the problem was an issue which occurred when the unit was initially built in the factory Thank you Denny's

Came out ASAP to get our washing machine up & running. This was after Sears Appliance Repair did us…read morevery, very wrong. Able All Day!

Knowledgeable, fairly priced and so easy to communicate with. It is a breath of fresh air to have a…read morereliable and responsive repair company here! Highly recommend!!

I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

On time, polite, proficient, and reasonably priced work--has always fixed my appliances without…read morereturn visits for the original problem

Professional and thorough job. Checked all outlets and made all repairs same day. Very pleased.read more

Technician was very professional and courtesy. Completed the project in about an hour. All went…read morewell - I would like to request that the hole in ceiling be recapped as I am not tall enough (with ladder) to reach and screw in cap to an electrical box. Honestly, for the amount charged which I believe to be over priced. Unfortunately I need the fixture hung.

Hi Everyone, We want…read moreto thank Harrison (Service Technician) for being friendly, polite, and respectful as he quickly went about completing his job of cleaning our dryer vent. "Up one the roof top, click, click, click", then down in the dryer vent, quick, quick, quick. We want to thank Charlene for hiring Harrison, Jim Woodall for training, and we want to express our gratitude to a Family owned company that consistently does an excellent job in clearing our dryer vents. Their pricing is very competitive, and the value they offer can't be beat. How do we know? No dryer codes, ever. No one saying "I have a wet clothes in the dryer and it won't work. What are YOU, going to do about it?" One less thing to interrupt your blissful marital peace. Yes men, it is not a myth, it actually can happen some of the time. Yes, and we luckily found Ugly Duct Cleaning in 2015. So, "we know!" So WE, obviously for different reasons, highly recommend "YOU", try Ugly Duct Cleaning. Why? Because you will be so happy you did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

Friendly , on time, good price, Highly recommend…read more He come and assessed the problem ordered the part and come back and installed He give us options on how to pay and other options based on quality and price On time, honest, transparent

My Whirlpool dryer would not start. I texted Matt with a photo of the model/sn…read more The digital code displayed on the dryer was not properly addressed in the user manual, but Matt texted me back with what to do and it worked ! He did not have to come to do anything! Thanks so much. Now I know what to do when it happens again! You are a 'keeper' Carolyn K. Elgin

Great deal, good folks…read more We moved into our new place and needed a dryer. We visited their showroom. No frills, but good used washers and dryers at fair prices. Especially considering the 60 day warranty on their products. When they came to deliver and install Michael and Zack called in advance, showed up when they said they would be there. They even replaced the plug in the back of the dryer to make it work with our house. The whole install was quick and clean.

Let me start by saying that the employees at the front desk have been pleasant, courteous, and…read morehelpful throughout this experience. Unfortunately, my issue has been with the owner and how this situation has been handled. After purchasing a washing machine, I decided the $120 delivery fee was not within my budget, so I borrowed a truck and transported the machine home. After setting it up, I immediately noticed that the bulk cycle was not working. While that was not a major concern for me, I then tried the normal wash cycle and discovered that the machine was extremely loud. I had to close the laundry room door because of the noise. More importantly, the spin cycle was not properly spinning the clothes out. As a result, my clothes were coming out excessively wet, and I had to run them through my dryer three times just to get them completely dry. I contacted the store, explained the issues, and advised them that I would bring the machine back as soon as I could secure another truck. Approximately a week later, I returned the washing machine. I subsequently received a call from the owner stating that the machine had been repaired. When I went to pick it up, I specifically asked whether all of the issues I had reported had been addressed. I was reassured that they had been. I brought the machine home, set it up again, and unfortunately, the spin cycle was still not working properly. I stopped by the store and informed the employees of the continued issue. I was told that the owner might be able to swap the machine out. I returned the machine to the store once again. A few days later, I called for an update and was told by the owner that they were still looking at it. Later that same week, I called again and received the same response. The following week, I received a call stating that the motherboard had been replaced and that the machine was ready for pickup. I picked it up, brought it home, and tested it again. Although the spin cycle has improved somewhat, it is still not functioning the way it should. At this point, I have had to transport the machine back and forth multiple times, spend additional time dealing with repairs, and repeatedly test a machine that I purchased expecting it to be in working condition. The most frustrating part is that I have repeatedly explained the same problem and have been told that it was fixed, only to bring it home and discover that the issue remains. I understand that used appliances can sometimes have mechanical issues, but I believe that once a customer has brought the same problem to your attention multiple times, there should be a reasonable effort to resolve the issue permanently rather than continuing to send the customer home with the same defective equipment.