Had Pooler Appliance service a ~five year old GE fridge in January 2025 for close to $400. In June 2025, the same issue reoccurred. I have left there voicemails over three weekdays with no response. I would think that if someone calls and is in jeopardy of losing all of the food in the fridge, they would care enough to respond. While the two techs were here in January, I had them troubleshoot a microwave. The lead tech said he would get back to me in a couple days. That was in January. Still waiting. I cannot recommend Pooler Appliance. read more

My daughter recommended this company to me. I kept getting water on the floor in front of the refrigerator. I called, they were here the next day. The repair man was knowledgeable and very nice. Once again it's working, no leaks and I am very pleased with this company. read more

3 reviews just now-Edit I paid them $150 to fix a leak in my 2 year old refrigerator about a month ago. At that time I was told that the repair was warranted for 90 days. A couple of weeks later it leaked again, and their repairman came back and informed me that he didn't know why it was leaking but would research the issue and fix the problem. That was about 3 weeks ago. I've called them twice since then, and was told their repairman doesn't know what to do about the leak. Nor has he called me back despite my request. So this leaves me nowhere, and out $150. Unbelievable. read more

I had Pooler appliance repair a Samsung fridge service call plus part was 385.00 which would have been alright if the repair would have worked 2 days after the repair it was not cold and i called asked if they would come back an check again as the fan was hitting something (ice) and the fridge was not even cool.....he came said he would get back in touch he didnt i called again they would check and get back 3 weeks with no working fridge so to make the long story short a 1450.00 fridge with a 385.00 repair is going to the dump when i got off the phone with Britney i told her it was on porch and could i at least get a credit for part as either the part was faulty or the repair either way i was screwed and that i was sorry i choose them as a local business i was neighbors with the owner Jerry and that i couldnt believe that they would not return a call and explain that the electric parts were not refundable i asked where the part came from was it Fox she said they had to get it else where but today she said call Fox they wont give a refund on electric parts........this is just poor business but i will never call POOLER APPLIANCE FOR ANYTHING EVEN IF I HAVE TO PAY MORE THEY LOST ME AS A CUSTOMER AND FRIEND TOO! CAROL ANDERSON BLOOMINGDALE read more

Our refrigerator went out late on Friday afternoon, called to see if we could get someone to come look at it. Expected Monday or maybe Saturday with a expensive service call. Within about 20min Skip was there. Quickly identified the problem and put the parts on order. Fridge was repaired Monday when parts came in. Even assisted in cleaning of the refrigerator while we had it apart! Very happy with the service, and pricing! Would highly recommend this company! read more

I called this business on June 7th with a washer issue. The lady that I spoke with was very nice but could not help. She asked me to call the tech, which I did. He seemed very nice and helpful so I was hopeful we could figure out this issue. He asked the issue and asked if he could call back after his current service call. No problem! He called back a few hours later and said he would check a few sites and get back with me the next day. He asked that I text the model number, I did. That was the last communication from him. I texted 3 days later for an update. I got no reply but could see it had been read. I'm happy to say that I found someone else to solve my issue. read more

I had a cracked pan under my fridge. I called a repair person recommeded by a friend who came out and told us he would fix it if we bought a certain epoxy, but recommended we purchase a new fridge. After purchasing the product, we notified him and he would not contact us back. So, after a week, I called Pooler Appliance. Skip came out the same day and was able to replace the pan in less than 30 minutes. The price was reasonable, the service professional, and the staff knowledgeable and friendly. I would highly recommend this company. read more