Hi Everyone, What…read morereally terrorises a man? "Honey the dryer has an error code and stopped working, and I have a load of wet wash in it." What do I do, I don't know what dryer codes mean. I don't have any diagnostics devices I can use and even if I did, I don't know what the mean. What to do, what to do? Yea, you're the honey man, so you gotta get it fixed or no honey. And my day was going so well today too. Here's your fix, Mr. Fixit! Call Charlene at Ulgy Duct Cleaning who we have used for years at two different homes. Their name may say "Ugly" by that is nothing compared to the mood your Honey will be in if Mr. Fixit, doesn't "get 'er done". lol When you're in trouble, with your code, and you have no idea what it means, or what to do, Miss Charlene does! I called in the afternoon, and they were at our home at 9:00 AM the next morning because we needed it yesterday. I am not stating here that they can always respond that quickly. However, this time, they did in our case. Derek, their technician was out and done by 9:45 AM after completing a very thorough serving and lint removal from our dryer duct. What I enjoyed the most about their very efficient service is Derick climbing up on our roof to remove the lint from the breather duct going through the top of our roof of our home, and then taking a couple of minutes to show me how much lint he extracted from the roof duct and from our duct at the dryer vent. He then replaced the flex duct from the back of our dryer, connecting to the the bottom of the breather duct rising up through the roof. Derick stated that the dryer installation delivery teams always install inexpensive, non-flex duck that will crack, and eventually develop a hole leaving your dryer tint on the floor. He didn't say it, but I am, this is a home fire hazard you need to avoid to stay safe. Derick then installed a much more flexible duct connecting the back of our dryer vent to our homes Dryer breather duct. Finally, Derick made a recommendation to me based on the amount of lint he removed, if you should have your dryer duct serviced every year, or every six months. In our experience, Derek was polite, knowledgeable, efficient, and was very patient with his explanations, and is a pleasant communicator. So if you like your honey, Honey, we have a recommend you call Charlene at Ugly Duct Cleaning when next you hear from your Honey about a dryer code. We are so glad we did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

As someone who needed a repair done to her AC system quickly, so that my house could close on time,…read moreocean air was amazing! They were quick responsive and fair in their pricing! They came out next day, and explained everything that was going on, what needed to be done, and then got to work quickly! While I'm not in the area anymore, I would 10/10 recommend Ocean Air to anyone in the HHI area who needs service!

This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.

I just wanted to let everyone know what my experience was with the local Stanley Steamer franchise…read more My air ducts needed to be cleaned after major repairs from Hurricane Helene. I waited until the interior work was completed in May and arranged to have them complete the job. It was $700 to have the duct work cleaned. The technician they sent supposedly completed the job, but left all of their equipment in my living room and in my attic. I did the right thing and called the company to pick up their equipment left by their technician. When they picked up the equipment they indicated if I had any problems to let them know--to give it some time--and that they had fired the technician. Now I am still having the white powder dust that I had before they supposedly clean the system. My project manager has reached out to them and I have also reached out to them. We both spoke with Caleb. He stated because it was over thirty days they can only come back at a discounted price or give me a give certificate for future use. I stated if the technician did not care about their equipment and how it could affect his pay, what makes them think that he actually did the job and did it correctly? I further asked Caleb that if the job had been done correctly, how is it that within 3 months it is the same as it was before they did the job--what would have caused the need to be cleaned again so soon? I stated all I was asking for was for them to come and do the job as it should have been done. I am not asking for a refund. He responded exactly as someone does when they don't have an answer---he said "I don't like how this conversation is becoming hostile". I told him I would be sure to let everyone that I encounter know what my experience has been. So, I want to warn every one of my experience and use them at your own risk. Very dissatisfied. All I wanted is for them to honor the job that I paid them to do, which they did not do, and clean my air ducts. I should have read reviews prior to service. Apparently I am not the only person that they do not want to provide satisfactory service. All they offer is a discount for them to service it again. Who in their right mind would want to pay again for something that was not done the first time--and pay the same company who did not do it right the first time???? If I could rate them "ZERO" or less, I would do so. I will be reaching out to the Corporate Office also.

RS Andrews was able to send Michael Hutchinson out the next morning for a non emergency repair. We…read morewere given a window time frame but also a call and text when he was on his way. Michael was professional, courteous and quickly fixed our issue. This is second time we've used this company, happy both times. They will be my go to call for plumbing.

If I could give them 0 stars I would. Technician, Aistin was great. Company's policy is $119 just…read moreto show up to your property....ok. I don't like it, but I need a NG regulator changed so I can cook again so ok. Quote given can best be described as extortionary. I will never call them again. Terrible business practices that exploit the customer. Couldn't be less happy.

They did a great job cleaning my carpet and upholstery, very professional!read more

Satchell and Tesha came to Rincon from Richmond hill, cleaned my drier screen filter area,…read moreprofessionally installed a new exterior vent cover, cleaned 15 feet of pipe, installed a safe non aluminum transition tube and were in their way. They found four things wrong with our system that were negatively impacting the efficiency of our drier. It is back to taking 25 minutes to dry a load of sheets instead of 2 hours. Thank you Satchell and Tesha!

From the owner: At Dryer Vent Wizard of Savannah, a Neighborly brand, your satisfaction is our top priority. As…read moredryer vent specialists, we're proud to offer professional dryer vent services, including dryer vent cleaning, dryer vent installation, dryer vent repair, dryer duct cleaning, and more. We can even provide dryer fire protection and energy savings through dryer vent cleaning, inspection, and maintenance for residential or commercial properties. Our work is performed by certified technicians and backed by Neighborly's 'Done Right Promise'. Give the experts a call today!