I had plumb pro fthey were so professional from beginning to end! Dylan, Jt, and JD explained…read moreeverything to me!! They were clean, and did an outstanding Job. Again highly recommend Plumb Pro.. 843-226-7533

Pro Plumb charged a 90 year old friend of mine $598 to replace a bathroom faucet. I Think this was…read morean excessive charge.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

I made an appointment for someone to come out and service my two HVAC units on 14 July 2026. It…read morerained severely that morning and the appointment came and went. I called assuming the rain had delayed my service tech from being on time I requested a different day and was rescheduled for 17 July, both appointments were for 8am to 12pm. On the 17th which was a nice day that appointment came and went as well. I called very disappointed not having any reason that the technician didn't arrive during the designated reserved time frame. I called the following Monday, 20 July to speak with a supervisor, instead of writing a poor company review. They said they would pass on a message for the service supervisor Dan to call, of course that call never came. If an HAVC company doesn't call or text me to explain why there is a delay in coming out and not show up, and no follow-up from a supervisor. I certainly wouldn't rely on them for servicing!

We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

Travon came to do routine maintenence on my ac unit and he's was very straightforward and explained…read moreeverything really well. Thanks for your help!

Called Mt Pleasant Electric to do some work on my rental property after the last tenant. Had them…read morereplace the outlets and switches throughout the house, change the front and back sconces, hang a new chandelier and fix the flickering issue we had been having, and put in recessed lighting in the kitchen and hallway. We had some unusual requests for fixtures and they were happy to comply and even gave suggestions. They showed up on time, worked diligently and charged us what we were quoted. I will be using them again in the future for any and all things electrical.

We were very pleased with the quick response and fantastic service we got! The young man who fixed…read moreour electric outlets, switches and ceiling fans was very professional and extremely knowledgeable. The work was completed quickly and prices were reasonable. We will certainly be using Mt. Pleasant Electric again.

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

I reached out to Justin for a HVAC quote and also for a water heater replacement. He was punctual…read moreand a also great with communication. He was very reasonably priced in comparison to other companies and also went above and beyond in some aspects of the process!

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Please be aware before hiring Servant Plumbing…read more I did not want to write this review. I made several attempts to resolve these concerns directly before deciding to share my experience. I hired Servant Plumbing for two jobs in my home. One reason I chose them was the cross in their logo and the Christian values reflected in their advertising. The first job was a small repair in my back bathroom: replacing the toilet tank components, the shut-off valve, and a 10-12-inch supply line. The second job involved diagnosing and repairing a hot water leak in my hall bathroom. Steve estimated both jobs at $1,275, which I paid in cash before work began. The back bathroom repair was completed, and the workmanship was excellent. The hall bath repair, however, turned out to be much more extensive than anticipated. I was told it would require significantly more work, including replacing the tub, which I could not afford. I understood and accepted that the larger repair would not be completed. My concern arose when I received a refund of $670, meaning I was charged $635 for the small back bathroom repair alone. Given the scope of the work, I questioned whether that amount was reasonable and requested an itemized invoice showing labor, materials, and hours worked. I never received one. Steve also told me that part of the $635 charge covered a tool he had purchased while attempting the hall bathroom repair. I was never informed beforehand that I would be responsible for purchasing a tool. When I questioned this, I was told I could have the tool if I drove to Walterboro--about an hour from my home--to pick it up. After several business days of trying to resolve these concerns with Steve, I contacted the Mount Pleasant office. Mike returned my call and stated that the larger hall bathroom repair would normally cost around $850 (excluding the cost of a new tub). Based on that information, the completed back bathroom repair would have been approximately $425. He said he would discuss the matter with Steve and get back to me. After waiting another week without hearing from anyone, I called Mike again. He told me he had not yet had time to investigate my concerns or speak with Steve. On top of this, Mike said Steve had just gone on vacation. I was told it would be at least another week before they could discuss the matter. At that point, I felt helpless, unheard, frustrated, and taken advantage of... There were additional concerns, but these were the primary issues. As a widow and the caregiver for my 27-year-old son with severe special needs, this was a significant expense for my family. I genuinely hoped these concerns could be resolved privately. Since they were not, I felt it was important to share my experience so others can make an informed decision.

I've consistently received excellent service, and my most recent experience was no exception. From…read morestart to finish, everything was handled professionally, efficiently, and with great attention to detail. A special thank you to Caleb, the service technician, who truly went above and beyond. He was punctual, knowledgeable, and took the time to thoroughly explain the issue and the steps needed to fix it. What stood out most was his honesty and professionalism--you can tell he genuinely cares about doing the job right and making sure the customer feels confident and informed. It's rare to find a company that delivers this level of consistency and quality, and Caleb is a big part of that experience. I highly recommend this team to anyone in need of HVAC services--you won't be disappointed.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

Trying to schedule a repair is frustrating. I called to set up an appointment several times over…read morethe past week and no one will bother calling back even though I have a contract with them. Stay away from this company!