A third happy encounter with AAE…read more Wanted to add new lights installed, old lights replaced and a fan into a few bedrooms. Delighted with the work they did. They brought solutions to my problem than were better than what I was thinking. They communicated well, they worked quickly, cleaned up afterwards and did it all right.

Was scheduled the day before but was notified in a timely fashion the reason for the delay…read more Notified when in route and Arrived promptly as planned. Wade handled all our issues and found another potential issue as well and took care of that. Friendly and very professional tech who explained problems and solutions clearly

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Worst experience ever…read more They were more interested in selling us things than fixing the problem. Turns out The problem was them. They were to change lightbulbs outside the house. They said our cans were bad. Turns out they put the lightbulbs in so tight that it pushed the tab that signals light to come on.

Had previously had them sell and install a Briggs and Stratton generator. I called and asked them…read moreto pull a general maintenance on the generator. After the may was completed. The oil was changed and a little tinkering was done in about an hours time. They charged me $1000 for this small job. I called the owner and asked why he had charged such an outran out of money. He said he didn't make a big enough profit on the sale. He was going to make me pay to make up for what he didn't make on the sale. Then to top it off, the tech came and returned my keys, stating that in order for me to save time they left the locking mechanism unlocked. This didn't seem right and U talked to someone and he said he would come out and get the lock to work. This man did show up and bent the metal frame back into place and got the lock to work. Mr. Sparky sent an a Accomplished technician to work on my generator and couldn't even figure out a simple way of locking my generator. Makes you wonder how bad it was that they had overcharged me abundantly and then didn't have the foggy ass of how to lock the door of the generator I would never send a person that is elderly to deal with these people. It's almost like they have a gun to your head.

I cold called them when my fuse box started smoking. They came the same day, were very professional…read moreand reasonable I would definitely use them for any electrical needs.

He is prompt and very knowledgeable. We needed him for a larger scale job and he had no issue…read moremeeting our deadline.

I had Travis come to my home to install a light fixture I had been meaning to get to. He was super…read morequick to reply, gave a free estimate and asked more about the project beforehand. When he arrived he was very polite, informative and left me with my new light fixture hanging perfectly

What a great day. Adam was the electrician who came out to the house to provide a quote and do…read moresome work. Of course there were some SNAFUs, but he handled them expertly and got the job done all in one day! I will use them again.

Awesome, Adam, Ryan and Derek are the kindest guys ever to help me with my outdoor and indoor…read moreelectrical issues!

The guy was extremely creepy rather than service he spoke with the old woman next door who was…read moregiddy and stupid laughing and only looked back and forth at me but didn't attempt the service he was called for . I! Well God knows how to stop the demons from entering into your space.

New house, new problems! Luckily, Transworld was there to make the problem solving process a little…read moreeasier. I actually found Trasnworld through Yelp and requested a quote from them. They were quick to reach out via phone and schedule a site visit to give me a (free) estimate for the work. Let me tell you, most home repair companies that I've dealt with in Charleston have been a bit of a disappointment. It's hard to get people to call you back, or get you information. Transworld was the opposite. They very quickly got a quote over to us and were very helpful and speedy when we wanted to make some changes to the original. The guys came out and did the work last week, and we're super pleased with how everything came out. Transworld will be my go-to for any electric needs, and I will be sure to recommend them to all my buds!