I wish I could give Sievert a better review. I purchased a home on James Island and hired Sievert to completely re-wire the home while I was away for approximately four weeks and the work was completed before I returned to the house. Upon my return to Charleston, the following issues had to be addressed:
1. The fiber optic cable going into the home had been severed by the electricians who had pulled it out of the wall (versus properly unplugging it from the unit). AT&T had to have a service technician re-install the fiber optic cable the next day when I realized I had no Wi-Fi.
2. My heat wasn't working and I couldn't figure out why. After my husband went up into the crawl space the next day, he realized that the furnace's non-fused disconnect had been reconnected improperly (the 2-pole pullout had been reinserted upside down).
3. My dishwasher no longer worked. I called and reported it to the company. Sievert Electrical sent the same two-man crew who had done the job to fix this issue once we complained. The lead crew member told us that the dishwasher was old and needed to be replaced. Okay, sure. We spent $700 on a new dishwasher. Surprise, the new dishwasher wasn't working either. We found out that the problem was that two circuits (one of which was unused, the other connected to the dishwasher) had their neutral wires reversed. The new dishwasher worked immediately after the neutral wires were changed. So essentially we replaced a perfectly good dishwasher for no reason. (Of note, Sievert Electrical never responded to our email indicating we replaced the dishwasher and THEN found out it was an electrical issue, not a dishwasher issue).
4. Multiple electrical outlets had been installed sloppily and were either too recessed from the wall OR were sticking out of the wall such that there was a gap between the wall and the outlet covers. Sievert Electrical sent the same two-man crew to fix this issue once we complained and they fixed the problem.
5. All of the 3-way and 4-way switches were installed improperly and needed to be fixed so that one switch wasn't controlling the other switches (meaning that when I first arrived home, if one switch was in the "off" position, the rest of the switches wouldn't work). Sievert Electrical sent the same two-man crew to fix this issue once we complained.
6. The metal headboard of our bed was dented. Not a big deal because it is mostly on the back side of the headboard so it's not very noticeable when pushed back against the wall. But it would have been nice to have known about this issue before we walked back into the house for the first time in a month.
7. After the two-man crew returned the following week to correct some of the issues above, we noticed that several outlets which HAD been working were now no longer working. This time, Sievert sent a different crew to our house to take a look. They told us that the reason the outlets weren't working was because a wire came loose in a switch box that powered the room's outlets. They fixed the issue.
We had a few estimates done for this job and Sievert Electrical was not the lowest. However, we chose this contractor because the gentleman who gave us the estimate was knowledgeable and personable and we felt very confident that the job would be done correctly after we spoke to him. However, given the number of issues we experienced, we would not recommend this contractor or at least not the specific crew who handled our job. read more