This company has been very responsive when I have needed service after hours…read more My electric bill is finally the lowest ever since building our house 14 years ago. Their cost was much lower than the competitors. I was told by another company that I needed much more extensive work than I actually did. Howell-Chase was honest and had integrity. I will always call them for my AC and heating needs from now on. I absolutely love my UV sterilization that was installed . My immune system is low and this has absolutely helped with dust and mold. I highly recommend it!

Howell-Chase is not good at HVAC repair and their technicians are untrained. I know first hand…read more My problems started when their tech performed annual service and did not reinstall the housing to the HVAC unit. In addition the technician left the cap off the condensate line and the float switch uninstalled. Numerous technicians have been out to fix a condensate draining problem which they are unable to fix. Additionally, they cut my condensate drain line during one of their visits which is now leaking from the coupler they installed. This company is horrible.

Excellent experience with Current Electrical Solutions. They took care of several inspection…read morerelated items for the sale of our house and included a warranty. Fair pricing for work, would recommend.

November 2025 update…read more Once again Citadel delivers professional, efficient, and valued electrical service. We needed three separate pieces (two pumps , and pool heater) equipment that none of which was grounded at all - safely grounded. We also had two timers and four dimmers installed. Quick, clean, and professional work by the two electricians today was appreciated. The owner is a true professional and his workers are too. Complete trust & confidence in Citadel Electric. (See photo's).

if you want to be scammed for much more money than quoted and service…read more request at ZERO completion then hire Citadel Electric of Bluffton. in All my years of having a service contractor into my home I've never written a Poor review. Citadel takes the cake!!! I called Citadel for an appt to put up an outdoor fan on my front porch. Quote $89 service fee and $100 install. ( Approx 1 hour work) Two young men showed up. Put the fan up in 45 minute. came outside the fan light was working, told them great job and tip them $20 dollar. Two hrs later realized they were still here. went outside, they were both sitting in lounge chairs reading the fan manual. Requested what was wrong. They stated fans broken can't get it to work, They took it down and box it up. I told them I would take it back to the store, buy a new one and give them a call when I get it. That night received an on line bill for $397 dollars and NO fan up. call Citadel office and got Mary. Explain the situation and I'd like to work out a solution. She said the boss would call me later. After several calls to Mary with no c/b from her boss on the 9th day I requested the bosses phone number. Mary said she could not give that out but I could leave an email on companies website. Boss called me back with in the hour. I explained the situation that occurred with his two workers and could we work something out. He stated he tracks his workers time and they were there for over 3 hour, so nothing he could do about the bill. I told him I didn't know I had to pay for his workers education on how to fix a supposedly broken fan. I asked since I picked up the new fan, I will pay the $397 billed but could you complete the job and put up the new fan. He stated No will have to charge you for that. I told him no thanks and I'll make sure you don't do business in my community again.

HUGE attitude problem with office staff!! Had recent service, unfortunately had post-job…read moreelectrical problems the following day! Called a different electrical company and was treated like a customer!!

We've hired Bluffton Electric for two jobs and they were phenomenal with both…read more First, we wanted to switch our outdated light fixtures with LED recessed lighting. They came by, provided a quote that was very competitive with the other quotes we received, and they got us on their books for the next week. The lights are high quality, they were installed quickly, and they cleaned up after themselves extremely well. Additionally, every staff member we spoke to was nice and helpful! Second, we had an electrical issue which required an electrician and Palmetto Electric to come out. The issue left over half of our home without power. I called Bluffton Electric and explained the issue, I let them know that we purchased the needed part (Palmetto Electric told us what we needed to purchase) and they told me they would do their best to help us. The next day which was a Saturday/Valentine's Day they sent out an electrician and communicated to get Palmetto Electric out there at the same time. There was an additional fee, but I felt it was fair and I just appreciated that someone came out. Overall, I feel like Bluffton Electric is professional, reasonably priced, and they provide high quality services.

I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.

The best, most honest electricians around. Friendly and efficient. They worked non-stop and really…read moreknew their stuff. They show up when they say they are going to show up. Can you imagine? I wouldn't use any other company! Dede Shildneck Moss Creek

A very detailed and accurate quote was provided. Work was completed as scheduled and at quoted…read moreprice. The technicians were knowledgable, friendly and neat. I couldn't have asked for a better experience. I would definitely recommend Powell Electric for any residential electrical needs.

Watkins Mechanical provides our service semi-annually keeping our units in tip top shape year…read moreround. The technicians are very professional and always keep us informed. I highly recommend this service. They are dependable, skilled, and prompt.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!