Thank you ileen who work there she's a great person if u need help with ur phone. She super duper…read morenice I love her costume service there

Went in a couple days ago and service was amazing. Nice deals on phones and cases most of the time.read more

Raquel was EXCELLENT! ! Hubby's phone died, so we brought in a newly purchased phone to switch. She…read moreknew exactly what to do, transferred over all contacts, apps, photos, etc. She answered all our questions. ...ask for Raquel when u go. Yay!!

Today's experience was the best! I recommend this store and give it a 10 due to the energy,…read moreenvironment, friendliness, location, cleanliness, but most importantly Omar's customer service skills. He was kind, knowledgeable actively listened, and was extremely patient which are all qualities every store should have. Omar along with Raquel are two valuable assets and amazing individuals to your company and location. I will continue to come to this store and recommend it over and over. Thank you both, I left a happy and satisfied customer.

Our service has been turned off after adding internet service to our phone service, our payment has…read moregone up so much and it was a $35 dollar add on. We try to resolve the problem and we have been ignored by customer service with the AI being no help and the store people lying to us I do not recommend using Verizon they have terrible customer service. Also made me wait out in the heat at front of store, at opening timedue to no employees available to help.

They need more representation and more sales people helping the customers the waiting time is too…read morelong.

amazing service Aldo is the man thank you for the deal will bring my family in for the 18 next…read moremonth !

Rene was incredibly helpful, polite, and made the whole process quick and easy. Great customer…read moreservice!" Thank you Rene!!

Best boost mobile hands down. They hooked me up and gave me the cheapest prices! Thanks guys!read more

Don't bother trying to get your screen protector replaced here. They will order it--even if they…read morehave it in stock. I used to love this branch but this is the third time I have not been able to get the help I need. Next time I need to upgrade my phones or get a new line, I won't be going to this establishment--maybe I will just not to go to T-Mobile at all. Authorized retailer--what does that even mean if they don't do the basics.

It went well. I came in because my phone was broken and got run over in the street near a gas…read morestation. The back was all broken and cracked but the front part is fine. They recommended to lower the phone bill to add another line and to get new phone. They couldn't fix it. It didn't have insurance on it. So they're mailing my husband a new phone for his birthday or having cheaper discounts. I get his current phone(upgrade) & he gets newer phone. Yay! The people working were helpful & nice. Hopefully it gets sent to our house soon.

The Latinx girl with the gold hoop nose ring (right side) and poorly dyed red hair made this visit…read moreunbearable. She had an attitude from the moment I approached the counter and did nothing to help me. She tried to refer me to customer service in the first minute without even looking at my phone. I proceeded to tell her that customer service sent me to the store. She rolled her eyes and pretty much said, "I won't be able to help, but if you want me to try." Umm, yes, ma, I do because that is your job. Anyway, I had to repeat my info. like four times for her to put it in the computer. Annoying. She tried for five seconds and was like "it's not working," this after I waited 15 minutes for the rest of the beyond slow employees to even try to help. She handed me my phone back and told me to call customer service. I told her that customer service sent me to the store. In a condescending and snippy tone, this broad responds with "Well, I can take a picture of the error if you want but there's nothing I can do..." WTF. I told her not to get saucy and she just looked at me and repeated herself, so I took my phone and left telling her to watch her attitude next time - to which she responded by giggling. T-Mobile/Sprint, please get your employees together. I shouldn't have to deal with this simply because they struggled to get through high school.

Super good service, don't get me wrong. The sales associate was definitely educated on their…read moreservice and offerings, however, I feel as though they may be a little too concerned on what they're able to sell vs. focusing on what I am actually going to be paying for. It might be my own fault that I was told I was discounted -200 off an item but am now continuing to still pay the original price? Unsure if their deals expire and then just add on to our charge later? Other than that, t-mobile hasn't disappointed service wise.

people are rude- uneducated- ignorant- unprofessional- they do not know what they are doing and…read morewhat they are selling as per what their product does. javier the manager needs to get his head outta his ass and hire people who are professional and have a brain!!! not these rude uneducated people they have there. employees wont even give their names except say the mangers name then they hang up on you!! ********not recommended!!!!! ********do not go there!!!!!!! ********waste of time!!!! ********uneducated employees!!!!!

Thank you so much to the girl that was working Saturday around 2pm she has the best costumer…read moreservice ever. Explain all the deals to me and my son. Best thing was that my son came home with a new phone and super happy I appreciate all you guys do for your customers