came back from vacation with water damage and not able to turn on.I was was worried I had lost…read moreimportant photos. I brought it here, on an holiday which I was shocked they took mine in and they were honest from the start about what they could and couldn't do. They clearly explained the process and pricing, which I really appreciated. Chris was able to get enough charge into the phone by replacing the battery so I could save all my photos -- a huge relief. In the end, I only paid $20 and gave a left a tip forr the diagnosis and troubleshooting, which was absolutely worth it. Chris was professional, knowledgeable, and genuinely helpful the entire time. I never felt pressured or overcharged. Great experience overall and I highly recommend them! They have a Fontana store too so convenient!!

Nice little electronic repair shop. Treat you like family. Had 2 Android phones fixed and…read morecomputer data transfer from older desktop to nice little smaller unit. Very reasonable prices.

Got email from T-Mobile saying you've won a free iPad do a survey to claim. After I'm done with the…read moresurvey they want to charge for delivery. Which if it was real, I could easily pick up at a store. Then I press continue and it freezes won't let you do anything. T-Mobile is giving fake winnings.

Don't ever come to this location it's a third party store the only two employees that were working…read more Very rude and disrespectful didn't even bother greeting us or putting us on the waiting list. Then he said me and my dad aren't allowed to stand by the entrance door because it causes a biohazard idk how if he wasn't even wearing a mask. He was a tall Caucasian male always wearing a hat with a Hispanic shirt female. Anyways don't ever go there go to the one off Harriman in San Bernardino

people are rude- uneducated- ignorant- unprofessional- they do not know what they are doing and…read morewhat they are selling as per what their product does. javier the manager needs to get his head outta his ass and hire people who are professional and have a brain!!! not these rude uneducated people they have there. employees wont even give their names except say the mangers name then they hang up on you!! ********not recommended!!!!! ********do not go there!!!!!!! ********waste of time!!!! ********uneducated employees!!!!!

Thank you so much to the girl that was working Saturday around 2pm she has the best costumer…read moreservice ever. Explain all the deals to me and my son. Best thing was that my son came home with a new phone and super happy I appreciate all you guys do for your customers

Just want to tell the manager at metro that they have a amazing employee by the name of Vanessa.My…read moredaughter had gone to three different metro locations to get her phone issue resolved and not one lazy employee would help her. If it wasnt for Vanessa we would have changed service. Thanks again Vanessa

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

It's 613 and I'm walking into the store or trying to walk into the store but can't because they're…read moreclosing due to scheduling issues even though the door says seven even though he looked ready to go watch a soccer game I am so disappointed I literally was coming into buy five phones and two watches. I will give my business to someone else. This is ridiculous. I am so disappointed at&T and I hope they do something to fix the issue with this branch

Absolutely terrible. They almost never answer a call and when we needed to replace a phone…read moreimmediately they refuse to tell if they have it in stock. Then we need to go to the store and wait an hour to answer that simple question. Highly recommend any company other than AT&T.

So I walked into the store Monday November 24 at approximately 12:15ish the employee name JULIE was…read morehelping a couple out. Which was the only ones left at the store. We were waiting for our turn. When the couple she was helping left. She was on her tablet. She knew we were waiting. When a new couple comes in and ask her a "quick question" that turned out to be more than 15 min taking our place in line. And not even communicating anything to us. Until I asked for her name and walked out. She was terrible customer service. Completely ignored us. Typical of tmobile and there employees. Thanks for the waste of time JULIE!

Hello everyone my name isn't important but my experience certainly is especially to fellow…read moreconsumers such as myself and you. I recently, 4 months ago purchase two phones and the home internet from the store on Mt Vernon in San Bernardino. Every month, for the last 4 months i have been paying ass high up amounts of $300 $183 and $93. Nothing equivalent matches up to what I thought I should have been paying, so anyway long story short I was told by customer service that I have been paying for two phones a home internet and a tablet which was never received by me, along with financing and services for that tablet. Now, to end my relationship with T-Mobile I would have to pay up to $900. The representative who sold me my services no longer works for T-Mobile and I wonder, WHY? Luis the associate in the store today has just informed me that there was nothing they can do ABOUT REMOVING THIS DEVICE AND REIMBURSING EVERYTHING I SHELLED OUT. every month after. I've got no help they're pretty much telling me that I'm stuck with paying for this f.... device excuse my language and it's finance charges and it's services and if I cancel I would have to pay that amount. I find this totally unacceptable and thought you consumers should know. I hope this doesn't happen to you. Fyi , in respects to Metro I got additional charges from them too and got really pissed off and left them to go to T-Mobile the whole franchise are crooked and ripping us all off can you imagine Tmobile ripping everyone off in small increments that we hardly notice. It's ripping us off and is unfair. If anyone has had and experience, or something like this happen to you, let's bond together and begin a class action law suit against Tmobile and physically get out money back. I'm sure the higher ups can figures this out. It's hard enough and can barely afford to take care of our families. We can't allow this to carry on. Thanks everyone.

They were very nice,professional and noligable and quick. My phone was fixed quickly.read more

I've been coming here since I was a kid. They had another location and he burned down. It was just…read morea couple blocks down, but they still have the shirts a bunch of accessories for your phone, but this is the only place I come to fix my kids cell phones iPhones to be exact. I really recommend this place. Love their customer service. They're very nice people. They always gotta great deals on stuff really recommended.u check them out