I bought an Apple Watch from the apple store. The apple store told me it would take a couple…read moreminutes to setup on my own and it would be good to go. Unfortunately that did not happen. I had to call the AT&T customer service number to assist. On the AT&T line I was transferred to 3 different people that couldn't figure out the issue. One guy even flat out lied to me about my phone and watch not suppose to show a cellular connection. He left me with "it was an update issue that will resolve on its own in 30 minutes- an hour". That was once again a lie and didn't work. This was even the technical support team that worked on it! I finally got frustrated and came to the store. I was assisted by Sam that worked on this issue with me. She was the FIRST person of the 4 that actually took the time to FIX the issue. She didn't get it resolved while I was in store but followed up the next day with additional support. The next day she was able to find out more information regarding the issue and had the issue worked on. If it weren't for Sam, I would have just returned the watch. She actually cared to fix the problem and didn't shuffle me around. I wish the rest of AT&T had customer support like Sam. I probably could have saved myself hours of frustration if I came to see her first.

Had a great conversation with my "account manager" that goes by Andrew Oliver. Not sure what…read morehappened but he looked into a situation where an AT&T representative told me a different price than what was actually done. I haven't heard from Andrew since. Call date: February 24 I didn't want to bombard him with calls/text but it now March 14 and I haven't heard a word.

I brought my I phone to get the screened replaced. They took care of it right away. Great service,…read morethey took care of it really fast. I recommend this place for any issues with your phone.

Went in to get my iPod touch 5th generation's battery replaced. All the buttons were working when I…read morebrought it in on Monday, March 23rd. When I picked it up on Wednesday, March 25th they gave it back to me with the battery replaced but the home button no longer working. Then the technician that worked on it tried telling me and his coworker that it wasn't working when I brought it in which is a complete bs. Then, they tried telling me that it was broken due to the inflamed battery which makes no sense since it was fully functional when I brought it in on Monday. Would never go to them again horrible experience.

The commercials sound great. $100 a month for four lines but they neglect to tell you the tax is…read moregoing to cost you about $25 plus with all them other fees. once you get your bill it's never what it's supposed to be. I have to call in every month to get Bill adjustments. this doesn't make sense. they want you to be on autopay so they can just charge you all kind of extra money. my question is if you don't call in where does all this extra money go?

Switch from AT&T to T-Mobile, pick up was quick , I had trouble porting number over and Jaime G…read moretook the time to help port it over and waited patiently over 30mins to set both my parents Apple devices up. Thank you Jaime G!

if i could give them 0 stars i would. no. just absolutely no. the owner is rude and does not listen…read moreto you and is EXTREMELY sarcastic. he's not just like that with his customers but his employees as well. only cares about money and not the concern that his customers have. tricked me into buying a new phone when i just went in there for a question. never gave me a receipt. 2 hours later i returned the phone because how uncomfortable the situation was. next day switched to verizon.

LISA is amazing! Ask for her! She is so knowledgeable about any questions you have for Metro and T…read moreMobile. Always the latest and greatest phones and deals here. She's awesome! Thank you LISA!

I really hate businesses that make their own hours. The store hrs posted say they open at 10:00am…read more Even on their website. It's 10:20 and still not open this has happened too many times here. Maybe you should change your hrs.

I had a great experience with iPhix. My laptop screen was completely damaged and needed to be…read morereplaced, and they fixed it quickly and professionally. The new screen looks perfect--just like a brand new laptop. The staff was knowledgeable, honest, and kept me updated throughout the process, which I really appreciated. What impressed me even more is that they don't just work on laptops--they also repair phones and other devices. It's nice to know there's a reliable place that can handle multiple types of repairs. If you need a screen replacement or any type of phone or laptop repair, I definitely recommend iPhix. Great service, fair pricing, and fast turnaround. I'll definitely be coming back if I ever need another repair!

I got my iPad screen replaced here, they did a great job! The iPad frame was actually bent a bit…read moreand they were able to fix it. The associate was super friendly and helpful. Great customer service, I am very happy with the repair 10/10.

I fix my several phones and laptop for years. Everytime…read morerepair was done fast. Price is reasonable.

Yelp reviews were 100% correct. Great, fast, professional service. Philip is a very nice guy and…read moreI'm glad we brought my dad's phone to him. My dad thought his phone would never work again. Phillip fixed it in a couple of hours. Thank you!

Dropped off my phone home for a battery replacement and screen replacement got done within an hour…read moreReally appreciate their prices and quality

They were respectful and helpful over the phone…read more I came in the first time with a device that needed fixing. They fixed it but when I got home I noticed a part that was broken that wasn't broken before and the screen was white. The second time, I came in with an iphone repair. I noticed I couldn't power off the phone so I went back to fix it and then the buttons weren't working. Obviously, it's not the first time I had to come back to fix a problem. It's very inconvenient when I come for one problem and have to come back for another. Edit: I noticed they charged me extra when using my card. 1 dollar extra which is crazy.

Great customer service Nelson is very knowledgeable on his…read morewireless carriers Definitely recommend this place

Came here yesterday to get a new phone and they had some great deals on phones, cases and screen…read moreprotectors. The employee working, a young man was super informative and helpful. He took the time to explain all the features each phone had to offer. Excellent customer service I will come back here for my future wireless needs based on customer service alone.