Hi I took my phone too Ifx4u. Great customer service I truly recommend thanks for everything…read more really Good people

0/10 would not recommend coming here EVER. I paid $150 to fix my screen and have had to come back…read moremultiple times for them to look at/"repair" the screen they placed. I have had more issues with the "new screen" than the old one, they completely overcharged me for a screen just for it to not work, I went to Omars paid $90 and have had 0 issues since. Save your time and $ and don't come here.

Got email from T-Mobile saying you've won a free iPad do a survey to claim. After I'm done with the…read moresurvey they want to charge for delivery. Which if it was real, I could easily pick up at a store. Then I press continue and it freezes won't let you do anything. T-Mobile is giving fake winnings.

Gabriela was super informed on everything she sold to us! Not to mention a good saleswoman too. :)…read moreShe is amazing at her job and she said she just started here! Best t mobile experience. I've gone into t mobile locations before and had them hide numbers, misinform me, and overall just not care. I hope she made great commission on our brand new iPhones!!! Thanks

Just want to tell the manager at metro that they have a amazing employee by the name of Vanessa.My…read moredaughter had gone to three different metro locations to get her phone issue resolved and not one lazy employee would help her. If it wasnt for Vanessa we would have changed service. Thanks again Vanessa

From the owner: Switch today & enjoy America's largest 5G network.read more

Josué Helped me out when no else could. I spent over a week on a problem on my account. I love this…read moreman. Thank god I ran into him here. I'm never going anywhere else.

Absolutely a nightmare. Inexperienced manager could not complete porting. Spent at least 1/2…read morepretending he knew what he was doing. Horrible service. Got terrible service with Kevin, who was Absolutely a mess. Not even professional. This company is a joke.

They need more representation and more sales people helping the customers the waiting time is too…read morelong.

So, come to find out, the payment plan on the phones is now 36 months rather than 24…read more Not happy that we don't get receipts and they ask us to sign on the device without knowing what we are signing about. Also, some of these locations charge about $40 to set up! Essentially, you pay to get in store help. So close to leaving Verizon after over 20 years. My bill increases monthly!

So I walked into the store Monday November 24 at approximately 12:15ish the employee name JULIE was…read morehelping a couple out. Which was the only ones left at the store. We were waiting for our turn. When the couple she was helping left. She was on her tablet. She knew we were waiting. When a new couple comes in and ask her a "quick question" that turned out to be more than 15 min taking our place in line. And not even communicating anything to us. Until I asked for her name and walked out. She was terrible customer service. Completely ignored us. Typical of tmobile and there employees. Thanks for the waste of time JULIE!

Hello everyone my name isn't important but my experience certainly is especially to fellow…read moreconsumers such as myself and you. I recently, 4 months ago purchase two phones and the home internet from the store on Mt Vernon in San Bernardino. Every month, for the last 4 months i have been paying ass high up amounts of $300 $183 and $93. Nothing equivalent matches up to what I thought I should have been paying, so anyway long story short I was told by customer service that I have been paying for two phones a home internet and a tablet which was never received by me, along with financing and services for that tablet. Now, to end my relationship with T-Mobile I would have to pay up to $900. The representative who sold me my services no longer works for T-Mobile and I wonder, WHY? Luis the associate in the store today has just informed me that there was nothing they can do ABOUT REMOVING THIS DEVICE AND REIMBURSING EVERYTHING I SHELLED OUT. every month after. I've got no help they're pretty much telling me that I'm stuck with paying for this f.... device excuse my language and it's finance charges and it's services and if I cancel I would have to pay that amount. I find this totally unacceptable and thought you consumers should know. I hope this doesn't happen to you. Fyi , in respects to Metro I got additional charges from them too and got really pissed off and left them to go to T-Mobile the whole franchise are crooked and ripping us all off can you imagine Tmobile ripping everyone off in small increments that we hardly notice. It's ripping us off and is unfair. If anyone has had and experience, or something like this happen to you, let's bond together and begin a class action law suit against Tmobile and physically get out money back. I'm sure the higher ups can figures this out. It's hard enough and can barely afford to take care of our families. We can't allow this to carry on. Thanks everyone.

Best repair place inland empire I recommend this place…read more Always here to fix my phone problems

A five gold stars for the service quality the prices and the variety of choices you can find…read morethere. Lastly but not last the same day phones repairs !!!!