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    Cricket Wireless Authorized Retailer

    3.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    T-Mobile

    T-Mobile

    (37 reviews)

    $$

    So I walked into the store Monday November 24 at approximately 12:15ish the employee name JULIE was…read morehelping a couple out. Which was the only ones left at the store. We were waiting for our turn. When the couple she was helping left. She was on her tablet. She knew we were waiting. When a new couple comes in and ask her a "quick question" that turned out to be more than 15 min taking our place in line. And not even communicating anything to us. Until I asked for her name and walked out. She was terrible customer service. Completely ignored us. Typical of tmobile and there employees. Thanks for the waste of time JULIE!

    Hello everyone my name isn't important but my experience certainly is especially to fellow…read moreconsumers such as myself and you. I recently, 4 months ago purchase two phones and the home internet from the store on Mt Vernon in San Bernardino. Every month, for the last 4 months i have been paying ass high up amounts of $300 $183 and $93. Nothing equivalent matches up to what I thought I should have been paying, so anyway long story short I was told by customer service that I have been paying for two phones a home internet and a tablet which was never received by me, along with financing and services for that tablet. Now, to end my relationship with T-Mobile I would have to pay up to $900. The representative who sold me my services no longer works for T-Mobile and I wonder, WHY? Luis the associate in the store today has just informed me that there was nothing they can do ABOUT REMOVING THIS DEVICE AND REIMBURSING EVERYTHING I SHELLED OUT. every month after. I've got no help they're pretty much telling me that I'm stuck with paying for this f.... device excuse my language and it's finance charges and it's services and if I cancel I would have to pay that amount. I find this totally unacceptable and thought you consumers should know. I hope this doesn't happen to you. Fyi , in respects to Metro I got additional charges from them too and got really pissed off and left them to go to T-Mobile the whole franchise are crooked and ripping us all off can you imagine Tmobile ripping everyone off in small increments that we hardly notice. It's ripping us off and is unfair. If anyone has had and experience, or something like this happen to you, let's bond together and begin a class action law suit against Tmobile and physically get out money back. I'm sure the higher ups can figures this out. It's hard enough and can barely afford to take care of our families. We can't allow this to carry on. Thanks everyone.

    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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