Today I'm here at the Best Buy in Chino on Grand Ave. I…read morewant to share my experience. First I was greeted with a smile by Sean with a welcoming, smile & greeting. I would like everyone to know how grateful I am to the "Geek Squad" for their Excellent Customer Service!! Trust & believe, I could not have survived without their help. The tech guy that helps me most is Steve!! Steve always provides me with the best service ever. He goes far and beyond the call of duty to deliver results. Steve's knowledge of the subject matter, his rigor of approach, along with his pleasant tone and calm demeanor when helping me is truly appreciated. I commend Steve for his effort, ability and his excellence. I'm an older woman of 73 not computer savvy at all. It's the "Geek Squad" Tect guy Steve that always comes to my rescue. Sincerely, Ms J Wms a satisfied Customer

I just left trying to buy San disc 1tb they had it for $119 when they rang me up it was for $224 I…read moresaid why are you charging me more , when it's for $119 They said it was put in the wrong spot It wasn't I read the tag , I know what I'm buying it was San disc 1tb for $119 They were trying to up charge me , I never get good service here and don't even honor the price for posting Sundisc $119 , this isn't right

Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

Took my PC here cause I was having an issue with my rig not POSTing. After reseating practically…read moreeverything, and trying what I know, it still didn't POST. Talked to Sal (shortened) over the phone and ended up dropping off my PC at the shop shortly after. Picked up my rig the next working day and he advised both my RAM sticks went bad. Ordered new sticks, put them in, waited for the first POST to finish and now everything is back to normal. Thank you ASN for narrowing down which component failed. 4/5 stars cause I was never reached out to advising my PC was done or how I wanted to continue with the repair.

One of my work comupters totally failed and I brought it in to see if it could be repaired…read more Quality Plus made the necessary repairs, saved all my files, did it all in a few hours, and charged less than I thought possible. The service was so exceptional I even purchased a refurbished laptop (at a great price) before I left. I would highly recommend.

They sold me a used chinese laptop charger for $85 as an original macbook one, & when I realized it…read morewasnt an original I called to get a refund. The owner didnt offer a refund, only that he would replace it for a new one. If this was done on accident they NEVER apologized & gave me NO explanation as to why this happened. The owner knew that they were testing my laptop with an out of a box, used charger & made the choice to sell me that one. Honestly shame on the owner for trying to make me feel guilty for wanting the original new charger I just paid $85 for.

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Estefany dio buen servicio al cliente rápido y nos ayudó con sonrisa…read more Les recomiendo

I had a good experience, the customer service was great! This one employee named Yobi was helpful…read moreand very kind.

A good place. Just the controller i bought last didn't stay charged or work…read more But overall Great experience

Game-ER is easily one of the best local game stores, and the main reason is the owner, Jimmy. He's…read moreincredibly knowledgeable about all things gaming--retro, modern, you name it--and he's always happy to share tips or chat about your favorite titles. His friendly personality makes you feel welcome the moment you walk in, and it's clear he cares about both his customers and the gaming community. This is the kind of store you want to keep coming back to.

Le did a great job. Turned up at my place on time, tested and assessed the issue. Ordered the…read morepart and came back 2 days later and fitted it. Works perfectly and very reasonable priced for in home service!

My Samsung TV is experiencing hpalf screen darker issue. I sent out to a couple TV repair company…read moreon Yelp for a quote. Tan from Hi Tech TV responded to my request within 10 minutes, and ask about my TV model. Shortly after he call me back and told me about the repair cost for replacing the back lights, which is almost equivalent to buying a brand new TV. Therefore, he suggested not to repair. I greatly appreciate his honesty and quick response. I will definitely use him again in the future, and highly recommend him for any TV repair service.

As usual we procrastinated way too long and came to Office Depot with a small, yet urgent print…read morejob. We need same day or next morning. We meet Kinney in the print department and he was nothing less than amazing. He helped us choose the proper paper, and created a proof before the job was done. He was so slammed with work that he was unable to do it same day. But promised, to have it ready by 9:00am the next day. When we showed up at 9:02, he was there with a smiling face. All this on his birthday of all days. He has earned the title of "The Amazing Kenny!" So come on by Office Depot and say hey to Kenny. Bring your print jobs too. He can do wonders. Michael C. - Georgetown,Tx.

5 Stars for the immaculate store & stock. Get your Christmas gifts here. This store is conveniently…read morelocated by the S. Grove 60 Freeway. My unpleasant experience was going in for a few copies (10) . I get in line & I'm told wrong line for copies. They now gave a Self Serve copy machines but only 2 and people hoarding like it's their home office. Anyway it's time consuming from getting in line to use, entering your personal information to plastic credit options, so if you're in a hurry you'll be Late getting your copies. Black ink was washy not dark enough to to Fax, I guess I got the left overs. If you choose color ink expect to pay more. At almost $.48 for each copie I was not impressed. Overall I didn't like that the cashier was available but I had to "Work" Crazy new employee less business.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Texted Doug quite late not expecting an immediate answer but I got a reply within 15 minutes! He…read moredidn't beat around the bush nor try to hustle me for more money, just quick easy advice. My issue with my computer has been easily resolved and Doug saved me from a lot of future stress. Thank you!

Great service for hard drive shredding. Reasonable price and fast. Will absolutely use them in the…read morefuture.

I had a really good experience with everyone here. They were very helpful, friendly, fast and…read morereasonably priced. I initially dropped off a couple laptops and android phones, but kept all of my apple devices thinking I could go to the Apple store nearby and have them traded in for store credit or at least recycled. When we got the Apple store the attendantd were really slow and we kept getting passed around from "specialist" that kept disappearing. After 20 minutes of being ignored, we came back to eWaste and they took care of is right away. They help with disassembling your devices (computer, laptop, hard drive, phones. And you can watch them agree shred the devices.