I've shopped at this location for cell phone cases, chargers, and all things cell phone related…read more The other day my daughter cracked her cell phone screen. We were nearby and discovered they also repair damaged and/or cracked screens also. The service was professional, prompt, and courteous. And... The Price is Right! Thank you so much.

The folks here are amazing! I came in to the shop for the first time and noticed the selection for…read morephone accessories-- there is a lot! What's even better though is the excellent service. The owner is willing to go above and beyond for his customers and still gave me a great deal on the items I purchased. I will always return here for my cell phone items and service.

DO NOT VISIT THIS STORE! Save your time and your energy!…read more If I could give it negative Zeros I would. We called TMobile and did a warranty exchange. Phone representatives were super helpful. Mentioned the store would call when received (normally takes 24hrs) 3 days go bye and not a call, we called and it gets redirected to a not working number. Called T-Mobile back and they said the phone arrived 3 days prior and said we can show up to the store. We went, workers questioned why we waited so long to show up... because you didn't let us know it arrived!!! Then proceeded to say they don't do warranty exchange as the last hour business. Cool... we show up the next morning, they can't help. Apparently they're saying it hasn't arrived. We called TMobile on the spot and they confirmed it did, they spoke to the store rep on speaker , Antonio, and he was just as rude to the customer service rep as he was to us. Pretty much said, "you say it's here, we don't see it, nothing I can do." Apparently, they never have a manager on site, so we have to return three hours later to hopefully speak to one. T-Mobile phone re requested to be on a call with us on our arrival. We showed up 1 hour after expected manager arrival time... NO MANAGER (Mario) Waiting 1 hour in the car... still NO MANAGER!! Phone rep canceled the order and reshipped to another store. Will no longer be dealing with 3rd party stores, ArchTelecom or anything related. Save your time and energy. All staff at this store is not helpful. 5 employees and not one was able to help or find a solution or get ahold of said manager. Instead of finding solutions, they're playing "air ball"

This is one of THEE WORST targets to go too. There are always maybe 2 MAX 3 cashiers, AND THERE ARE…read moreNO SELF CHECKOUTS HERE. The staff is nice but the store itself is poorly maintained, it's been like this for years and it has to change. Also the card restock is NEVER available, this target does not get the same treatment as other targets and it shows.

Friendly service, super informative and super helpful. Very accommodating and I would definitely…read morerecommend this place to anyone.

This one goes out to Alfred in the installation bay. Long story short, thought I blew my head unit…read morebut Alfred tested it and all good. He had a new wire harness installed and good as new. Saved me money and time. Alfred was very friendly and professional. I came all the way out from Temecula just so Alfred could get the job done. Keep up the great work!

Great customer service! They will always get the job done…read more They are polite and professional at all times. We always recommend them to everyone.

I visited yesterday for the second time. This time, I addressed a technical issue my phone had been…read moreexperiencing for the past two weeks. I went to a T-Mobile store, but the representatives there couldn't resolve the problem. At Neucase, however, technician Raul identified and fixed the issue within 10 minutes. Their customer service is outstanding, and they have consistently delivered excellent results. That's why I continue to recommend this business. The prices are reasonable, and the service is top-notch. Thank you Neucase for excellent service.

Received outstanding service from rep Yatziri. She was attentive and understanding of my needs. You…read moredon't see this type of service anymore anywhere. She truly went out of her way that I got my issue resolved. If you are looking for new service please come see her at this location. Thank you Yatziri for your outstanding service!!

The workers here are amazing. They've always been kind and helpful. I've always loved T-Mobile…read moreservice I do have one complaint recently my husband's phones have been STOLEN luckily We got insurance on the phones unfortunately when my husband tried to submit the claims on 3 separate occasions each time took a minimum of 2 to 3 hours he was told that there's nothing that they could do and to call there hotline the first thing that they asked was the model number to the phones that had been STOLEN . We do not have possession of the phones to give them that information the second thing they asked was for verification code to be sent to the phones that were STOLEN again we do not have possession of the phones to give them the information either we bought these insurance's to protect our devices My husband's phones have been missing now for three weeks The only thing left for us to do is to go to a T-Mobile store to see if they could fix thisunfortunately through this entire ordeal my husband has been in the hospital so we have to wait until he's discharged which could take another three days now we're continuing to pay for two phones they cannot be replaced and for services that are no longer being used by us your workers are wonderful but your insurance is useless spending 2 to 3 hours on a hospital line to access insurance that we paid for just to be told that there is NOTHING that can be done is maddening

Amado was generous and honest he really took the time to explain to us the different services and…read morecauses of certain usage . Forget those other wireless stores this should be your local wireless store . I'm currently with T-Mobile and with this kind of service I might just switch .

Fast,honest and professional!! just call them for a free quote and free information... they can get…read moreyou pre paid phones and they know there stuff when it comes to i phones!! boost metro pcs ect... good Christian bros..

I went this morning after my phone just wouldn't charge anymore . The guy that helped me was super…read morefriendly and great customer service. This was my first time getting a phone fixed so I wasn't sure about the cost etc But he helped me out told me it was my charging port and he said it should be ready in about 45 mins so came back in an hour to allow more time . When I came back my phone was already more than halfway charged . The reviews are on point with this business The bonus it's inside of Cardenas for those 20 min fix you can always get a bite to eat .

I paid over $120 for a screen repair, and not even a day later it started glitching--pressing the…read morevolume buttons caused black and white lines to flash. Then after a tiny fall onto carpet from less than a foot, the screen cracked again, which shouldn't happen with a proper repair. I came back to explain how ridiculous this is, but nothing was done. The quality doesn't match the price at all--it honestly feels like a scam. On top of that, when my mom tried to explain the issue, she was clearly being dismissed and not taken seriously. That was extremely upsetting to watch--especially since communication wasn't perfect on either side, yet there was no effort to understand her or treat her with basic respect. That kind of behavior is unacceptable and makes this whole experience even worse.