Friendly staff welcomed you. They explained the plan and helped you. Such a great experienceread more

Poor customer service, there are 3 employees and 15 customers , I hate coming here very POOR…read moreSERVICE

Our service has been turned off after adding internet service to our phone service, our payment has…read moregone up so much and it was a $35 dollar add on. We try to resolve the problem and we have been ignored by customer service with the AI being no help and the store people lying to us I do not recommend using Verizon they have terrible customer service. Also made me wait out in the heat at front of store, at opening timedue to no employees available to help.

They need more representation and more sales people helping the customers the waiting time is too…read morelong.

Best boost mobile hands down. They hooked me up and gave me the cheapest prices! Thanks guys!read more

helpful and knowledgeable Technicians reasonable prices,…read moreit was great to work with a small town business that has integrity and professionalism

these guys are simply the best. We so appreciated their dedication to solving our Mac desktop…read moreissues. If you have an Apple problem with any apple products this is the place to take, and prices are very reasonable. thanks Macguyz Steve & Patty Hadley

They were very nice,professional and noligable and quick. My phone was fixed quickly.read more

I've been coming here since I was a kid. They had another location and he burned down. It was just…read morea couple blocks down, but they still have the shirts a bunch of accessories for your phone, but this is the only place I come to fix my kids cell phones iPhones to be exact. I really recommend this place. Love their customer service. They're very nice people. They always gotta great deals on stuff really recommended.u check them out

came back from vacation with water damage and not able to turn on.I was was worried I had lost…read moreimportant photos. I brought it here, on an holiday which I was shocked they took mine in and they were honest from the start about what they could and couldn't do. They clearly explained the process and pricing, which I really appreciated. Chris was able to get enough charge into the phone by replacing the battery so I could save all my photos -- a huge relief. In the end, I only paid $20 and gave a left a tip forr the diagnosis and troubleshooting, which was absolutely worth it. Chris was professional, knowledgeable, and genuinely helpful the entire time. I never felt pressured or overcharged. Great experience overall and I highly recommend them! They have a Fontana store too so convenient!!

Nice little electronic repair shop. Treat you like family. Had 2 Android phones fixed and…read morecomputer data transfer from older desktop to nice little smaller unit. Very reasonable prices.

Absolutely terrible. They almost never answer a call and when we needed to replace a phone…read moreimmediately they refuse to tell if they have it in stock. Then we need to go to the store and wait an hour to answer that simple question. Highly recommend any company other than AT&T.

Do not switch your service to AT&T Wireless and get screwed in their promotional credits to upgrade…read moreyour phone. Last month I spent two hours on the phone and got my credits update and located my trade in phone. Now again this month no bill credit and I have to call the retention team again. I wish I could just get out of this contract and go to my old carrier I had for years. Now it will be another two hours on the phone. You been warned of their empty promises and poor customer service.

The one star is for the gentleman who did fix our cellphone. He was very nice and fast and…read moreefficient in terms of cell phone repair. He also was very polite on the phone letting us know of the price of our repair (30 dollars) and that he could do it within half an hour. We went inside the building and it was pretty hard to find. We arrived at the booth and was greeted by a gentleman who told us it would take 2 hours for the requested repair and would cost us 40 dollars. We told him that we were told that the repair would cost 30 dollars and he finally did give it to us for that price. He seemed like a nice gentleman and he gave the technician a call so that the technician can come in and do it for us. What didn't sit right with us was the overall dishonesty (I.e. Being told that the technician was working on our device when 10 minutes later the technician arrived.) Now here is the very reason why this place gets a low rating. I had called in in the morning in order to ask for directions to their booth. We paid in cash for their services and left. Hours later I receive a phone call and voicemail stating that I had gone in for a 100 dollar repair and did not pay. However this is obviously not true and they had the wrong customer. I then received a very unprofessional text message stating the same accusation. I finally called back and told them of the services that we had done and that we paid in cash. All the gentleman could say on the phone was oh sorry. Really? After harassing me with a phone call, voicemail, and text message, you would think that there would be more of a proper way of apologizing to the customer and some statement acknowledging that obviously there was a mistake. Needless to say I will not be returning. I will advise that they keep better records of their clients to prevent such mistakes.

This was by far the worst customer service I have ever received. I went in to get my iPhone XR…read morefixed. I needed the whole back replaced and they told me it would be $140. I left my phone for hours. When I returned they handed me my phone and the "new" back piece looked like it had been dropped sever times and was dirty. You could see all the build up in ever crevice. There were gashes in every corner of the phone. When I asked why the "new" back looked like it had been dropped several time they then told me they put used parts on. I was never told or agreed to used goods. When I asked why I was told it was $140 for a new back and got used parts the woman started to get mad and told me she didn't see what my problem was it looks fine. When I wasn't ok with what they had done the woman started telling the guy working on the phone to hurry up and put her old back on the phone and get her out of here she is wasting our time just hurry up and get her out of here. It then took another hour and a half to get my phone back. Such a shady opposition. An older guy kept trying to offer me other options but there is no way I would give them any business. I hope people read all these reviews before they give them business.

This is the fourth time I've returned to this store--full of so-called "experts"--only to…read moreaccomplish absolutely nothing except waste my time, just to be told: "It's not our fault." That is the most abysmal response I have ever heard. I wanted to give them a chance; I've been with this company for years, and they charge whatever they please. If you let them walk all over you as a customer, they just treat you like an even bigger idiot. They simply wash their hands of the matter, claiming it's not their fault--that the Apple Watch isn't a "T-Mobile watch," but rather an "Apple watch," and that if I didn't like it, I should have bought it somewhere else. It was a ridiculous argument. I repeated to her that T-Mobile itself had shipped the watch to me, yet it turns out they claim it doesn't belong to them. She suggested I call the insurance provider--another way for them to wash their hands of the issue--or that I add a new line just to activate the new watch. I would never recommend T-Mobile for anything--absolutely nothing. Be careful; remember, all they care about is making a sale... What a disappointment this company is...

I've been with T-mobile for 15 years. It depends what store you go to, but sometimes customer…read moreservice is not all that good but today they took care of me. The guy was really friendly and answer all my questions so my experience today was a good one.