I too wish I could give zero stars, as this place IS INDEED a gigantic waste of time and money. The only, ONLY reason that this place is still in business, is because they have a captive customer base. The employees at 4000 Horizon Way in Irving, TX, will know this dive as "The Bistro" and are all too familiar with the mediocre food, terrible service, and exorbitant pricing.
The only decent deal is the omelet on Fridays for less than $4, if you follow the rules and get the omelet with no toast or other sides.
Here are a few examples of the types of food/service you can expect here:
-The owner will nickel and dime you for any extras-even an extra slice of tomato on your sandwich or an extra packet of saltines with your soup.
-The average sandwich price here is more than $6 with a small bag of chips, but no drink.
-The average lunch special (again with no drink) is more than $7 with tax.
-The staff is extremely frustrated with the management/ownership, resulting in often poor/angry service or nervous nellies unable to make snap judgments.
-Complaints are met with a complete lack of interest or denial.
Overall, this "bistro" is trying to do too much, which is likely why their food quality suffers and they have to price everything so high. Honestly, if they were to limit their menu and stop serving full meal daily specials (that are nothing to write home about), and focus on doing a few things really well, then they could probably make more money and charge less. Right now their daily lunch menu ranges all the way from soups and salads to daily roast chicken (terrible and flavorless), burgers, and sandwiches. The lunch menu also often features what are clearly frozen meals purchased and heated in bulk, like pot pie. Why would I pay $6 for a pot pie that costs less than $1 at the grocery store?
And as far as their sandwiches... the burger bun is often sopping wet with oil/grease from the grill-which in turn melts the Styrofoam containers used there-yum, the chicken salad is often made from leftover dark meat from their daily chicken (from what I can tell), and don't even try to order a half sandwich. It will be assembled so that the bread cannot possibly align and you'll be left gripping cold lunch meat and lettuce.
What a huge boondoggle... read more