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Starbucks

2.5 (123 reviews)
ModerateCoffee & Tea
Open 4:30 am - 8:00 pm
Updated 3 months ago

Order Starbucks Takeout or Delivery

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STARBUCKS ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Dogs allowed
Good for working

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Two Starbucks cups are placed on a wooden table inside a Starbucks store. One cup contains a beverage with a plastic lid, and the other cup is empty with a decorative red and white design. The background shows chairs, a tiled floor, and part of the store interior, indicating a casual dining environment.

I visited this Starbucks today and had a really disappointing experience. I asked to purchase a cup of ice and made it clear multiple times that I was willing to pay for the cup. The staff refused repeatedly, without explanation, even though this is a simple and reasonable request. I've been dealing with a severe sore throat, and ice is one of the only things that brings relief. Instead of helping, I was forced to buy an entire drink just to receive the ice I originally asked for. Customer service felt dismissive and unnecessarily rigid. I hope the store's management will address this and ensure the staff is properly informed about basic service standards. No customer should be treated this way, especially when they're offering to pay for what they need.

The photo depicts the front exterior of a Starbucks Coffee location, featuring a brick and stone facade. There are outdoor tables with chairs and green umbrellas set up on the sidewalk for outdoor seating. The storefront has large glass doors and windows, with signage indicating the business name. The parking lot and cars are visible through the windows, and the building's address is displayed on the corner.
Jazmin M.

Location: off feeder, convenient for easy access Parking:limited but also next to shopping strip so options available Staff:sweet and helpful Wait time: none Seating:indoor and outdoor Price:average Food: went for a warm chocolate chip cookie. Perfect size and heat.

A clear plastic Starbucks cup filled with iced coffee, featuring a white logo of a mermaid. The cup is decorated with handwritten messages and small hearts, including the phrase "happy Valentines". The drink appears to be a coffee beverage with ice, and the cup is placed on a light-colored surface. A hand is holding the cup from the side.
Sydney B.

Whatever they're paying these people it's not enough..... I come through here often as it's by my job. Drive thru is always quick. I've come and sat inside for my lunch break multiple times as well, everyone is always really friendly. I got my coffee this morning on Valentine's Day and they had decorated my cup; such an adorable and sweet gesture. It almost made me cry. Love this location!

Sith I.

Wish I could have looked up the ratings for this location before coming here. It is small and dirty compared to other locations. They seemed to short changed you on the drinks as well. I'd asked them to top off my drink and they said it comes like that as is and she just turned her back on me. I've ordered this drink many many times at other locations and this isn't how it usually comes out. Even the lady waiting on her order made a comment of them really short changing my order. Won't definitely be coming back here.

Featured Dark Roast, Matcha Latte, Butter Croissant
Tamica H.

Omg this location is actually a legit vibe. I love almost everything about here except for the fact that I can't afford to come here every day. First of all the baristas are so sweet and lil cuties and attending I love the diverse attitudes of everyone. And the fact I wish I could be their friends especially lavender hair . I think she did it to match the new lavender matcha drink if you ask me . Idk why everyone hasnt given 5 stars. The Dyson hand dryers are like a cherry Shirley temple. They are the coolest science as well if you you look up you can tell the architect and the owner knew that we need to see the ventilation system and all the fun construction builder things. Will continue to love Starbucks forever !!! I usually never even leave reviews not to mention I'm on my second butter croissant with just butter who needs jelly when you have the best saltiest butter ! Not to mention again they serve the matcha perfect temp and the sweet ladies made sure it was perfect just like them.

Venti iced latter with half of the cup being filled with cold foam. - A clear plastic Starbucks cup filled with an iced beverage, topped with a lid and a green straw, is held inside a vehicle. The background shows a parking lot with a few cars and a Starbucks store across the lot, with trees and cloudy sky visible through the vehicle window.

I gave my order at the speaker and when i arrived to the window i was asked to repeat my order. The girl at the window still got my order wrong. When i informed her that she did, she stated she didnt hear me ... well not just say that before getting my order wrong. Instead of correcting the size she just added more cold foam so half of my venti drink was full of cold foam .

Crappy Dragon Drink - A pink-colored cold beverage with ice is contained in a clear plastic cup with the Starbucks logo printed on it. The drink appears to be a flavored or specialty drink, and the cup is being held inside a vehicle, with part of the car's interior visible in the background.
Brenda M.

I am not an avid Starbucks customer, but when I visited Kroger the sign for the Dragon Pink Drink caught my attention. It was smooth and extremely tasty. I decided to go to this location today to feed my craving for the same drink, big mistake! They gave me a refresher, when I realized it was the wrong drink I told them I would keep it, pay for it, and still order the dragon pink drink. What did I get? The same Dragon refresher drink, with lemonade and a dab of milk. Which honestly is disgusting! The sad part is I paid for the drink in full because I figured I made the honest mistake of ordering a refresher. But, this place has no idea what drink I'm asking for and the fact that they gave me a refreshing lemonade drink and added milk to it is gross. The milk looks just like spoiled milk looks like on an expired day. I paid for it, will throw it away and learn to just return to the same location I had a great experience with. Sorry Starbucks I'm Coppell but you provided a bad experience for me today!

a hand holding a green smoothie

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3 months ago

They never get my order right! I've waited 15 mins before and everyone else before me has recieved they drink.

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3 years ago

Mobile ordered, as usual. When I picked up my order, which is usually the Carmel frappe with light whip cream, it was mostly whip cream

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3 years ago

Very unorganized. Waited 45 minutes for my order I placed online prior..No sense of urgency shown here.

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4 years ago

My favorite cold brew. This location was quick and efficient with the group of 4 i was with.

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Ask the Community - Starbucks

Review Highlights - Starbucks

Honestly, the quick service, smiles and peppy voices made me feel right at home and gave me the opportunity to smile back.

Mentioned in 2 reviews

Read more highlights

George : Coffee + Provisions - Toasted Marshmallow Latte

George : Coffee + Provisions

(438 reviews)

$$

I needed a space that would accommodate 40 people for my children's book release party, and after…read morevisiting George Coffee & Provisions upon my husband's suggestion, I knew I found the right place. The building looks like something you might see in Cape Cod or Coastal Maine - as I find the buildings in both places charming. This coffee house is all wood and painted white. It has clean lines and modest furnishings making it a perfect space to create what I wanted for my release party. They also offer catering, and It's reasonable pricing. I booked the carriage room for 3 hours and came with understated decor that complimented my party. I also brought my own cake. The food catered from them was delicious and honestly made the event perfect. And Jillian was our point person for our event was spectacular! My event was everything I hoped it would be, and better. I had so many people compliment the space and how well the venue worked for my party. I will definitely consider coming back here for another event!

Soooooo busy! But I get the hype. Walked in on a super cold Saturday morning to grab a coffee with…read morea friend and I was welcomed by a long line and practically no seating! We ended up bracing the cold with our hot drinks. This place is definitely popular for both studying, throwing events in their spare room, and socializing. Therefore it is a louder scene. The interior is very cute and spacious. I got a maple cayenne mocha and a scone. Both were super yummy, and let me tell you - you can definitely feel the cayenne in your throat. The employees are all super nice and helpful with recommendations. They're patient given the rush they have. I'd come again!

Siena Cafe - Steak Skillet

Siena Cafe

(409 reviews)

$$

Amazing food and great customer service!…read more I came here for my friend's birthday. They were very accommodating. Customers and staff were very kind and friendly... which is very rare to find! It speaks volumes for the restaurant. I had the honor to meet the owners and they was a delight! The restaurant was full and filled with laughter and conversations. However, I was able to have a decent conversation with my friends. If that makes sense. You can feel the warmth in the restaurant - homey vibe. I had the chocolate pancakes and it was very filling. I was a happy customer. I saw some other items on the menu that looked appealing too, but I'll have to come back to try it! Thank you for an amazing experience!

This place had amazing staff and felt like our server did an amazing job. The place was super cute…read moreinside and going in, it was super clean and felt "homey". The food was great at least for me. I came with a group and some of my friends had some complaints but I personally thought my food was good. I got the steak skillet with hasbrowns instead of the potatoes with a side of biscuits and gravy that I shared with my friends. First off, the steak was cooked good. I like rare and asked for that but got it more so medium rare to medium. It wasn't bad though. I felt like for a brunch spot it was still more tender than I expected. The one thing that caught me off guard was that it was bland. No seasoning or salt whatsoever but to me that's not a complaint because I honestly don't salt my food and prefer it this way so if I do, I can salt it on my own. If you're someone who expects it seasoned then be on the lookout. Maybe my situation was just a one off? The eggs were a perfect over easy just how I like it and the hashbrowns extra crispy just how I love. I genuinely thought it was a solid 8.5-9/10. Biscuits and gravy had so much sausage in the gravy too! It was super flavorful and I thoroughly enjoyed all my food. I did get a Bloody Mary and I do love them but this one was a little spicier than usual haha. Def woke me up

Liberation Coffee Company - mocha

Liberation Coffee Company

(199 reviews)

$$

Stumbled upon this tiny little joint on my way home from dropping a friend off at the airport…read more Got on 12oz vanilla cappuccino and one 12oz latte. Both were really solid. The young lady behind the counter was really nice. This place was empty as hell...I think bc maybe the location? But it shouldn't be empty! Really solid joe. Plenty of parking. Good service... Now the one thing I didn't like is that they had a defected cup with a messed up lip...which made the top impossible to close. They should have thrown the cup out and not used it. I was driving home and about to drink my hot drink when I noticed a gap in the top. That would have SUCKED if I hadn't caught it. I used to be a barista ... Just throw the cup out ;) Not the comfiest vibe...plenty of seating...but it's a bit sparse, so while you could come in a write or work...it's not like...the vibiest place. But if you want solid joe....come here.

First time trying this spot. Ambiance was good. The coffee options are streamlined and unique. I…read moregave the experience a 4 out of 5 because their customer service could have been more welcoming. The coffee is quite good and so is the hot chocolate. This is what was purchased: Honey cinnamon latte: 10/10 Robust coffee. Not too strong. The cinnamon with the hint of honey marry well together. Very enjoyable and satisfying. Hot chocolate: 10/10 Warm, silky, velvety. Good quality chocolate. I tasted a hint of coconut.

Starbucks - coffee - Updated May 2026

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