The salmon was dry. I don't think they season it at all and then gave me just a little sauce. I cook better at home

I was treated to dinner for my birthday last night, June 17, 2020 at the BoneFish Grill in Willow Grove by my daughters. They know I really loved Bonefish Grill but after yesterday I don't think so... The service was excellent, she did what she could. The bang bang shrimp was disgusting, the asparagus was limp, there was no butter for our twin lobsters we ordered, it was a dark thick lemon butter which didn't taste good. They said they didn't have anything butter. The jasmine rice was gummy and bitter. It started when we arrived for a 6:00 pm dinner reservation, my daughter had to go to the bathroom. She went in and as she walked toward the bathroom a woman YELLED at her from across the room to tell her to cover her nose with her face mask. My daughter is 50 yrs old, not a child. I know how serious this virus is but it should not make people forget customer service. I am very upset, this put a dart on my Birthday which my daughters tried too hard to make me happy. The good thing was that we were together. If this is what is going to happen when they open outside with this new normal. Bonefish should remain closed. Disgusted customer. read more

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Placed our order for the Bonefish Grille because I had eaten at some of there other restaurants usually very good. I got the Salmon dinner with garlic mashed potatoes and cold slaw. The salmon was a little dry and the garlic mashed potatoes were instant and not garlic. My husband got Fish and Chips the fish was fine but the fries were not really hot and I only had a two mile ride back home. read more

We decided to come here after our Valentines painting, we got there around 9:15, knowing they close at 10. I am pretty sure our server Paul was less than happy to be sat again. He did greet us and take our drink order & appetizer order but after he delivered the drinks he disappeared. I found it odd that he did not want to take our meal order but I was having fun so I didn't think too much about it. After receiving our appetizers he finally came back to take the rest of our order. We had asked for refills on the drinks and had to ask for them again after our meal was brought out to us. I was a little annoyed to say the least with our service, because it just ruined our experience here. I think it is worth traveling to Langhorne/Oxford Valley if you want to eat at Bonefish. Even though our service was less than sub par I really enjoyed my meal as well as our table. We ordered two orders of Bang Bang Shrimp, they are the best appetizer, and if you have never tried them you will not be disappointed. I ordered the Ahi Tuna Bowl with Jasmine rice, it was delicious and I even had some for lunch the next day. I really hope that the server was just having a bad day and doesn't treat every table like that. read more

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This visit was the worst one this far in order being bang shrimp I got regular shrimp with bang bang on the side offered the new fries with crab meat they out no effort refund my please this meal sucks on many levels read more

Bonefish Grill - Bang Bang Shrimp - Seafood Near Me - Willow Grove, Pennsylvania

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Never a bad experience at Bonefish. It was my first time at this location and no complaints here. I would probably keep coming to this location because it's closer to me. I arrived without a reservation but was seated immediately. The waiter wasn't the best (corny jokes & small talk) but he brought our drinks and food out fast. Even gave us extra bread (fresh) because the one he brought us at first was a tad bit too hard. I didn't complain he just picked up on it. The tilapia imperial was okay. The tilapia itself was cooked perfectly it just lacked seasoning. The seafood stuffing that was loaded on top was delicious though. The garlic mashed potatoes were awesome. The spinach unfortunately was also bland. I love spinach but it needs garlic with a little salt and pepper or something. My mother in law ordered the veggie pasta I didn't taste but it looked very good. I am trying that next time I come. read more

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My fiancé and I came here for Valentine's Day yesterday and the food was horrible. Specifically my rainbow trout had so much bones inside. The store manager stated it was a few bones but it was so much as I had emphasized. So a replacement of salmon was requested which was completely over cooked. The store manager stated that the salmon was for someone else at first? Like what come again? ... This location is unorganized and the food is not the same as I experienced in 2021 by this location. Nevertheless, it seemed like a segregation issue, which I noticed all black people were on one side of the restaurant. I am not sure if it was a coincidence or not. read more

My worst restaurant experience in years! We had a reservation. Sat at our table and it took 45 minutes for a server to approach our table. She was not familiar with the menu and clearly uninterested & undertrained. Food eventually found its way to our table. Dinner was dead on arrival. Bland, undercooked & cold. Other patrons left mid-seating to go to the Chinese restaurant next door. Sorry we didn't do the same. If you get a chance to visit Bonefish Grill in Willow Grove, PA, well, DON'T!! Thank me later read more

Bonefish Grill - Poor food - Seafood Near Me - Willow Grove, Pennsylvania

Chilean Sea Bass was poorly cut but anyways not to get negative cause the taste was good just a bad cut and our drinks was really the highlight of the whole night to be truly honest I probably picked the wrong time to go just giving them the benefit of doubt.... read more

Bonefish Grill - Great taste for a Drink - Seafood Near Me - Willow Grove, Pennsylvania

My boyfriend went in for a date night and we're EXTREMELY underwhelmed. Our service was slow and our food was terrible. The fish tacos I got were coated in this Cajun seasoning that took over the empty taco that was full of nothing. My boyfriend got the fish and chips, it was over cooked and tasted like rubber. Also the fries were cold as well. This was all in all a horrible experience. I don't think we will be returning. read more

It's a chain, you go because you know what to expect, though due to supply chain issues there are often menu items that are unavailable. However, the bang bang shrimp has never let us down and is reason enough to go! Delicious, good-sized portion, with just a hint of a kick! Tbh the other menu items have never impressed me, and the rest of the seafood is usually best to avoid! Note: it can get surprisingly crowded on the weekends, though you can get bar seating without a reservation. Service is generally okay, keeping in mind how busy the restaurant can be! read more

I normally like Bonefish grill. Tonight...very disappointed. I recently had surgery so going out is very difficult. I ordered their fish and chips which is one of my favorites. Tonight terrible. Over cooked and dry. Fries tasteless and not good. (Take out fries can be iffy) It was not even worth putting in the air fryer like I normally do with takeout fries. Their bread was hard and stale. It was like biting into plain croutons. Moral of the story....Do not do takeout from Bonefish! read more

Ordered via UBER! Wanted two medium platters seperately for the road! They sent one large oxtails, one mac and cheese! They call themselves saving on containers! We were not eating from the same container! They should have been seperated into TWO orders. The food was tastless! read more

This is a good grill bar. The location is close for my home. But so many people are here, we chose a bar table, and ordered some grilled food. The price is reasonable. It was OK. read more

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Fish is delicious. Especially the mango sauce salmon!! Service is good! Atmosphere is chill and relaxing read more

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Amazing fish cooked just right and sauces that are complex and tasty. The service was excellent, wine is not expensive and there is a good selection of beverages. We went back 3 times during a one week business trip and were always pleased. Highly recommend. read more

I ordered the Baja Scallops and Shrimp Scampi entree and I can say with confidence that this tasted nothing like scampi. The sauce was as thin as water and tasted just as bland. I'm truly disappointed as I was really looking forward to this meal. As a seafood lover and connoisseur I wouldn't recommend it to anyone as it lacked flavor completely. The only thing I enjoyed about my meal was the complimentary bread and pesto/olive oil combo that came with my order. read more

Bonefish Grill - Baja Scallops and Shrimp Scampi - Seafood Near Me - Willow Grove, Pennsylvania

This is the first time I've ever had a bad experience with food delivered from Bonefish Grill. Today, I ordered the Bang Bang Shrimp Tacos with garlic mashed potatoes and for dessert, the key lime cake. The mashed potatoes were so hard/dry. When I put my fork into the mashed potatoes instead of the fork sliding through smoothly, little pieces broke off of the potatoes because they lacked any moisture. I threw them away and moved on to the shrimp tacos. The shrimp was good in the tacos but the tomatoes tasted spoiled almost like they were over ripe. It was a very weird taste. At this point I'm pissed and hungry. My last hope was the cake. I opened the cake container and took out the little container inside with the whipped cream. The cake looked great! I took a bite and then noticed a weird smell. It smelled like fish! Now, I'm sniffing everything to find out where that smell is coming from; the fork, the table, etc. I then notice my hands smell like fish. The fish smell came from the little container that had the whipped cream and the top of the big container that had the cake! Are you kidding me?! Dinner is ruined and there goes $35.19 down the drain! I have never had a bad experience with Bone Fish Grill. Such a disappointment. Now I'm drinking a ginger ale and eating saltine crackers! read more

We have eaten here many times and have never been disappointed. The prices are very, very reasonable considering the quality and quantity off the food and drinks. In fact, the prices are actually too low. (How often do you see that sentence in a Yelp review? Never until now!) Bang Bang shrimp always great. Swordfish entree superb. Wine and cocktail selection outstanding. This might have been our best visit ever for one reason -- our server, Miriam D'Agostino. She deserves a gold medal in the server Olympics. Big beautiful smile, efficient, friendly, sweet, delightful, intelligent! I wish she could be cloned and sent to every restaurant in the area. Bonefish Grill is so lucky to have her! read more

I had a dish but concerns were about the super salty fries. They came with salty seasoning but before they arrived, I asked for no salt. The new order didn't have the salty seasoning but salt was processed in the fries before they were cooked, I believe. Wendy's used to have fresh potatoes, but the same happened when I asked for no salt. I finally looked online and there is a prefab saline solution and the potatoes are no longer cut fresh in the store. Bonefish Grill headquarters needs to know that people want the taste of fresh potatoes without salt. Their potatoes leave a layer of salt on the tongue that is hard to get rid of. Customers can always add salt. Bonefish Grill could do better. read more

Bonefish Grills are normally dependable decent meal. My experience here was questionable. 30 min wait, fine. The host takes my cell phone number. 45 minutes later, no text. I walk in and no one is in the waiting area. The lady tells me my name was "deleted"... then "auto-deleted".. then I asked to wait again because the right-sized table was not available. Bang-Bang shrimp = normal, decent. Bread and oil (which came after the appetizer) = same. Gnocchi dish = fail. The dish wasn't balanced at all and the lobster was a step up from rubber food. I tasted and felt like it was sitting outside in the elements for hours. Painful. The plate looked good and then it completely fell apart. Unfortunate. read more

Bonefish Grill - Seafood Near Me - Willow Grove, Pennsylvania

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In town visiting Salus Univ and stopped in for dinner. Amanda too great care of us and our food was great!

Had a gift card so DH & I thought we'd try it for my birthday. I ordered the Art Sea Martini. If you like sweet drinks, this is perfect. I truly enjoyed it. The edible art in the center tastes like frosting. We started with an appetizer & soup. The Corn Chowder & Lump Crab Soup was delicious. Had a nice creamy texture and flavor with a dab of crab meat presented in the center. The Imperial Crab Dip is a misnomer. I don't understand why they serve it with tortilla chips as this dip was lumpy and dry with the consistency of a very thick non-creamy mac & cheese that you could eat with a toothpick. It did have a good flavor but did not live up to to "dip" expectations. As we haven't had it before we asked our server if it was normal for it to be so dry and appear like this. Our server said yes it looked normal. For my meal I had the Italian Seafood Risotto. You can't go wrong with shrimp, scallops, asparagus, tomatoes, red onion, Parmesan Risotto with basil. Can't go wrong with this meal. But I did go wrong ordering this one. It's very spicy! My mouth, lips & throat we're burning from the spice. Nothing in the description mentioned anything spicy. There should be a warning on the menu somewhere. DH ordered the Wolfish Lobster Rouille after our server described it as sweet tasting like lobster. DH likes spicy foods but felt the spice was too overpowering to taste the fish. We were both disappointed in our meals. Our server asked the manager to speak with us. He explained that we should have said something right away so they could have corrected the problem. We explained that we didn't want to be a bother when they were so busy and since we hadn't eaten there before we didn't know if this was how all their meals were. The manger did comp our soup & appetizer which was very nice as we do not expect to come back. read more

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The food was delicious we ordered the Bang Bang Shrimp which is always fabulous and the Atlantic Salmon w/Sautéed Spinach & Crabmeat. The food was delicious. read more

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Amazing food and even though we came in almost when it was closing, our waiter (Amy) brought so much energy.

We were there May 26th. The staff was very attentive and patient, (we had two infants with us). The food was excellent.

So we are here visiting and got to this place at 6:19 or so and was told it would be a 30 minute wait. We said ok , then 20 min later this man comes out and says - you all have another 60 min wait. I was like on top of what we already waited ? He said yes because parties larger than 6 take longer and you have 7 people ? You really Counting the baby. She is gonna sit with her mom - then he said yes because she makes 7 - I am confused. We only need 6 chairs. Not to mention the place had a table as soon as walked in that sat 8 folks - so we have options and going somewhere who wants our money ! I like Bonefish , IN VA ! SO when we visit here - we will not come to this one - avoid this place by all means ! Look at all of the empty tables and especially the one that has 8 chairs - ( and that table has been empty since we got here ) but it is all good ! read more

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Outback was horrible. I came home from work and I was about to eat the bloomin onion they gave us and it was soggy and not crunchy. Nothing came with sources and we had to go back and ask for some. The bloomin onion was burnt and a lot of skin in it. The take out was horrible. I have eaten inside the restaurant and it was fine but take out was horrible. I would never do take out again and the steak was excellent nothing to complain there but I would never do take out again read more

Decent service at 10:30pm Ordered the seafood risotto and spicy tuna rice bowl. The tuna didn't look or taste fresh, but the rice was soft and complimented the crunchy noodles that it's served with. Though the crunchy noodles were really burnt. read more

The issue was never the quality of the food , which is excellent, but a service issue which was resolved by Amy, , the service manager. All is well and I shall continue to enjoy eating here. read more

Another great meal at Bonefish! Octavia, our waitress was fantastic. Informative and super sweet. Started off with the calamari and it was delish. Then I had the spicy tuna bowl and was it great! Such a super presentation I had to take a picture. We were seated in the booths by the bar and I asked the bartender if she would put the Phillis on and she was happy to oblige:) I was feeling down after a bad day before dinner but after leaving was dancing out to the car. Thanks for another great meal and I look forward to going back soon! read more

Bonefish Grill - Spicy tuna bowl - Seafood Near Me - Willow Grove, Pennsylvania

My family came in to celebrate three birthdays and we had the most amazing time the service was nice, our waitress Tina was amazing she made sure we had everything we needed and she did a great job on taking 10+ orders at once, everything came out in a nicely timed manner nothing was cold and the drinks were spot on, so good will definitely come back. read more

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i was just here saturday evening and i consumed food poisoning from this restaurant. my meal was parmesan crusted rainbow trout , mashed potatoes, broccoli . i would never eat here again!! read more

Rocky start last night that turned into an enjoyable dining experience due to excellent service and delicious food. We arrived 5 minutes early for our 5:15 reservation only to be told by the hostess that everyone with or without a reservation would have to wait for about 30 minutes. We submitted a cell number but never received any text like some other guests did so we kept checking with the hostess and were finally seated after about 35 minutes. A lot of people were waiting patiently for tables but some chose to leave. We started to but decided to wait it out and were looking forward to the one-night special of half-price appetizers. Restaurant seemed understaffed (available tables but not enough staff to wait them); the hostess was doing her best to manage the ratio of diners to waiters. Things started to pick up and flow better once manager Frank took over. He was great and his wait staff team seemed to really like him. As someone who has worked in customer service for decades I noticed that although understaffed, our waitress Myla and the others were well-trained, friendly helpful and engaging. I asked Myla about 2 menu items (Bang Bang fries topped with lump crabmeat, Mussels) and she was spot on with her descriptions; both were delicious! With the half-price special on appetizers, we tried 5 (the other 3 were Bang Bang Shrimp, Ahi Tuna sashimi, Calamari) and had no leftovers - everything was prepared deliciously. Bottom line - our dining experience had a rocky start but we got settled in, relaxed and really enjoyed our meal, and topped it off with a slice of Citrus Vanilla cake with Key Lime Icing - Yum! We were glad we stayed and waited it out. read more

So my family and I have eaten here for some time not enough to be on a first name basis with the staff but tonight I will scratch them off my list of places to eat. Tonight is the anniversary of when I met my wife 34 years ago and she wanted to go to Bonefish so we call ahead to see if we needed reservations at 5:30 and were told that if we came in before 6pm we would be seated. We arrive at 5:45 and walk up the hostess is standing outside and walked in with us the restaurant is about a 1/4 full and she said we would have to wait 15min for a seat and tried to steer us to the bar and I said I really don't want to have a drink so to push a little harder she said the wait would be 45min as I'm looking around at the large amount of empty tables so instead of being forced to have a drink we left. If I had wanted to drink there are a bunch of bars close to me with very good food and I never have to wait to be seated or feel like I'm being forced to have a drink before I am seated so thank you Bonefish for screwing up my evening you will never get another chance to do it again. read more

The Butterfish special was delicious but the wine we ordered was poor and over priced. My wife ordered the Boen Pinot Nior 9 oz. pour which she had many times before at other restaurants but when it came out the taste was off as if it was old. She didn't want to complain so she drank through it. The outrageous part of being served bad wine is when the bill came. The cost of the 9oz. pour was $19.50, the whole bottle only cost $17.99 or so, per the internet. I questioned our bartender about the cost, who discussed it with who I assume is the restaurant manager and was then informed that is the cost. Bonefish may have won the battle but lost the war with us, we will not be back. read more

bang bang shrimp was great BUT lettuce was brown on edges unexcitable. Bread was not up to your normal. was not impressed with your mussels Josephine like I was eating sweet butter. service later was not welcome when you leave an empty glass sitting pushed to edge and they walk by several times. I can only hope it gets better read more

I have to say that I haven't been to Bonefish in a long time. Many years ago I went and it was fine. Nothing monumental. I never even write reviews normally. I met a few friends here after work for some food, drink & laughter. Wait time for a table for 6 was as I was told. 15 minutes. Restaurant was very busy. Our Food Server Lori was so attentive to us. She was fun! All of the Food Servers seemed as though they were in good spirits. Speaking of spirits, their drinks were awesome! Our assortment of food choices were awesome. I can't even recommend one because they were all delicious! The manager that was there was even visible!! I didn't get his name. He did pop by our table though. He is doing something right there! Great vibe! Great company! We had a great nite!! I won't let so many years go by this time to visit Willow Grove Bonefish. Job well done! read more

Got a Ceasar salad barely any lettice. Got chicken marsala fir dinner, the portion of chicken was so tiny it should have been on the children's menu. We will never go back EVER read more

Let me tell you me and my wife are there I had the fish and chips it was served very greasy and it wasn't hot at all plus the serving was very small and the entrees are overpriced the bread they gave was not fresh at all I complained the manager said he would send gift cards I never received them save your money don't go here to eat pat mc. Here's a update the manager Anthony sent me the gift cards to make up for the meal that wasn't up to par. Thank u very much Anthony read more