So, I've hit this Bojangles a few time and am quite happy it is in the area. I usually do the drive through and get a Bo box which brings me to my first compliment... Bojangles uses paper and cardboard packaging, not big plastic bags or aluminum foil coated pouches. All of it is biodegradable except the cole-slaw container (plastic). That makes me feel good about doing drive-through. And the Bo Box is not some cheap box. Its a box you'll want to keep and proudly reuse for a bit (lunch box, kitty litter carrier, temporary tool box, etc).. i am sure it cost them more to use this high quality environmentally friendly packaging but kudos to Bojangles management for doing it this way. Ok - on to the food... its always good in my experience and the value is great. I love the fried chicken and the sausage or country ham biscuits and I can get all of that at 9pm with a quick visit. Next - the staff/service. I've seen a few reviewers express disappointment in the service. My experiences have all been 100% positive. Examples from tonight: the lady handling the drive through was great. Before I even ordered sides, she told me the 4-5 sides that she had ready (it was late) so I ordered from what they had ready. And then when I got to the window to pay, she didn't just take my card and slam the window closed but instead told my food should be ready in about 2 minutes. That little extra touch of communication is appreciated. So, 5 stars for Bojangles of Sterling. read more

Bojangles - Empty Bo Big Box - Fast Food Near Me - Sterling, Virginia

The store was nice and new looking. The food was good. Customer service could have been better. Prices are pretty good compared to other chicken restaurants. Forgot to mention that the dirty rice is so good. read more

Saw the new location was open and tried to visit last night. The dining room is understandably closed due to covid. The drive thru line was long, but it was only 8:45PM so I decided to give it a try. I'd estimate that there were around 25-30 cars in the drive thru line when I got there. To my surprise, the line moved very slowly. As the time ticked by, I started looking at my watch and wondering if I'd be through before they closed at 10PM. At around 9:30, an employee came out with a traffic cone and put it down two cars behind me. Everyone behind that cone was asked to come back another day. 'ok,' I thought, 'now I know I'll make it through'. As 10PM approached, I inched my way forward in the line. Eventually coming to the 3rd position behind the ordering sign. At that point, a manager came up to my window and said, 'we apologize for any inconvenience', and handed me a business card sized coupon for a Complementary Bo-Berry Biscuits Two Pack. She didn't say anything else, and I honestly thought she was simply apologizing for how slow the line was. After all, I had been in line for over an hour at this point. I was painfully mistaken. To my astonishment, she went back inside the building, and they turned off the lights, leaving those of us who had not yet ordered in the dark. I couldn't believe it. I waited more than an hour in a painfully slow drive-thru line only to come away with a coupon for something I'll likely never order. Bojangles may make the best chicken in town, but I'll never know. They've taken an hour of my life and it's not worth another attempt anytime soon. I'll have to stick with Popeyes and Chick-fil-A for now. read more

first of all, I love Bojangles food somehow it's the same price as fast food, but feels homemade. Cajun fries so hot and so seasoned correctly that melt in your mouth. A brioche bun perfectly seasoned chicken I recommend the deluxe if you're feeling fancy ;) . they have CHEERWINE!! it isn't available at any other location that I can think of in the sterling area. overall, the service was great however it kind of startled when they say loudly that "it's bowtime" perfect service and quick. Nice people quality food quality prices. What more could you ask for in neighborhood Bojangles nothing less than the best. read more

I grew up in South Carolina and that's where I was introduced to bojangles for the first time... and I have been loving it ever since. I was so excited when this bojangles opened in Sterling but it's a bit far from my apartment so I don't go much. I've been through the drive thru maybe twice and had a great experience - everyone super friendly and food is always delicious. I typically order on door dash and again have never been disappointed. The Cajun filet biscuit and Cajun filet club are SO good and always my go to. Their seasoned fries are phenomenal and sweet tea is almost always good. Also love the boberry biscuits! For the past couple months or so, however, it seems there is an issue with ordering on door dash. Please please please fix this! read more

Delicious breakfast biscuits. Perfect soft, fluffy biscuits with a golden flaky crust. Outstanding all around.

I'm typing this review while in the lobby. This Bojangles was wonderful. Food hot, clean place, employees delightful. I enjoyed this meal.

Just got home from ordering a 3-piece meal (2 thighs and a wing) and 2 sides, coleslaw and pinto beans, at Sterling BJ. When I opened box, there were 3 wings and a side of pinto beans - no thighs and no coleslaw. VERY DISAPPOINTED. LarryB read more

I placed an order for a chicken combination meal by number on the overhead menu. It was my intention to have bone in chicken pieces, vice chicken strips. I ate on site, and found chicken strips when I opened the box. Having thought that "they" made an error, I rose from the table to get close enough to the menu to review what I had ordered (box in hand). It was clear that I had made the mistake, so I returned to the table to enjoy my chicken strips. Almost immediately, a man approached me who appeared to be dressed as a cook. He asked if everything was okay, as he said he saw me get up to check the menu with a concerned look. I explained that I had made an error, briefly explained it, and thanked him for his interest. About two minutes later, a complete bone in chicken dinner was delivered to the table. Everything was delicious, hot and fresh. That level of caring customer service is very rare in the WMA, and I would have thought non-existent in a fast food restaurant. I only wish that I lived close enough to this restaurant to be come a regular. read more

The dining lobby should be open by now surely management and the crew can handle inside dining orders. It looks bad to see a manager and team member right out front of your entrance door parking lot SMOKING read more

Best wings ever! Great flavor that you can't get enough of. Excited about the new place. I used to order from Bojangles every time we visit our sister in law in Maryland. I was an extra motivation to visit her. Now that there is one in Sterling I'm not sure when I'll going to Maryland. Btw, the fish is really good too! read more

Sometimes it's good sometimes it's what the heck is this .... Kind of sucks because when it's good it's really good but when it's bad it's pretty bad. I just really wish they were more consistent. Went there on two separate days and got cinnamon biscuits one day I got two squares with a icing pond in the middle then the second day I got it and it was perfect this happens all the time. One time I got feathers on my chicken that was pretty disappointing read more

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I was denied ordering food 30 minutes before closing. Why is this acceptable at a fast food restaurant?

It's a new operation so I'm hoping they see this message and take it as an opportunity to improve. The strips could be a lot better if they came in full strips instead of little bits of fried chicken nugget. read more

Bojangles - This is what I received. - Fast Food Near Me - Sterling, Virginia

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Just picked up a 28 dollar meal deal. 4 breasts, 4 drums, 2 large slaws 4 huge biscuits and half gallon tea. Chicken is perfect crisp outside and insanely juicy and piping hot inside. Bisquits are like homade, fluffy heaven. Slaw and sweet tea right on point too. Fast, courteous service. Really made my day! Best in the area for sure! read more

Foods are really good This is my favorite fried chicken chain restaurant. Took a star off because drive thru only which I waited for 40 min read more

Bojangles - a car parked on the side of the road - Fast Food Near Me - Sterling, Virginia

Bojangles is my favorite fast food restaurant, and I have been eating their delicious food for about 40 years. I've driven as far as Winchester to satisfy my cravings, as the food at locations in DC and Maryland doesn't taste like it should. Before the Sterling Virginia location opened, I was hopeful that the food would be flavorful like the restaurants in the deep south, rather than the bland food served at restaurants further north. Having eaten at dozens of Bojangles restaurants all up and down the east coast, I am extremely pleased to say that the Sterling location is one of the good locations. I hope the owner or manager of this location is reading this. If so, keep up the good work. read more

Bojangles - the exterior of a restaurant - Fast Food Near Me - Sterling, Virginia

iiiiits Bo-time! 5-star customer service at the drive thru. Consistently good ham biscuits and Bo rounds.

I have never written a review about a fast food drive thru before....but here I am. A super nice lady by the name of LA went above and beyond in making sure that my order was just perfect. Got home....and it was delicious....best fast food fried chicken in the area. Thanks LA for making sure it was just right. read more

Bojangles never disappoints! This location has the best staff and customer service! Food is great and once again their customer service is amazing. Thank you all for being so wonderful today! read more

After a full hour waiting I ordered 5 legs total and 2 biskets with side included of mashed potatoes. What I got was 6 Biskets 2 Legs no mashed potatoes. No phone number on their receipt as well. I going file a complaint. They need to fix this and do something about the dam line of cars. Quality = Happy Customers! Bad quality = Equals complaints. If that was be on the job my supervisor would have a fit. read more

The manager made us feel not welcomed, first time trying brand and she was annoyed with us. I'm taken back that she's the manager, if your annoyed to serve guests don't be in hospitality buisness. Had to ask for plates and they knew we were dining in. The sweets don't look like photo. Just a mess in general. I hope for the sake of these owners they see this, I personally am very disappointed. read more

I've been to this Bojangles a few times and I am ALWAYS disappointed. It's like they don't care or they just don't know what they're doing. The food is NEVER hot . It's barely warm. The chicken is always more breading than chicken and it's hard. Almost like the grease is too hot The last time I was so mad I drove back and got a refund. My chicken tenders were not only NOT spicy but they were hard. So either they were old or fried too hard. Either way, yahll need to train your employees at the Bonangles in New Carrollton, MD. read more

Long line to get your food. Everything was so salty, almost inedible. Got the chicken, mashed potatoes, dirty rice, biscuits, fries, sandwich plus sweet tea. The only thing I finished was the tea and that was to wash down all the salt. read more

Third time in a row that I did not receive my sauce with my chicken. It's okay though, because I received a spork for all my spork needs... which there were none of. read more

Hours on yelp and on goggle said this location would be open until 10pm. I arrived around 8:45pm to see that it was already closed. There was a sign near the door that said they were operating under new hours and closed at 8pm. This should've been reflected online. read more

Amazing improvement on the drive thru line ! Super friendly ! Now just open dining room read more

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Seems to be a recurring issue where they forget to season the fries. Any Bojangles in the south should have seasoning all over their fries, but they just haven't figured it out here. read more

I had never had this before but I'm hooked now! So delicious and they have decently fast service for constantly having a line of 15 cars...

Don't try the biscuits and gravy unless you like water down gravy full of salt it was disgusting

This place is busy because it's new but I think it's worth the wait considering this is the only location in the area. However... sometimes their fries taste old. Ya, know, like they microwaved it after a day. Other than that, the food is really good and the staff is friendly. Be patient with the new employees as they pull it together. read more

Food awesome, staffs great but prople trying to cut in line are a little dim. Often times people dont realize thats theres 3 ways to get into and out of the area around bo and care now. Its worth the wait though you could always go later in the day to avoid the wait. read more

Second time I've been here. Quality control needs a workout. First time I was here they forgot to give me my biscuit; tonight they gave me three biscuits but forgot my coleslaw that I paid for very disappointing to come home and find out I have no coleslaw... Get it together and you'll have a customer for life! read more

Dining room was very clean. Employees have friendly and positive attitude. I would get tired of saying "it's Bo time" for every car that pulls up to the drive thru but Employees are up beat every time. Food was good. Keep up the great customer experience. read more

They seem ok (JUST OK) until they hand you your food. Then, you say thank you and they look at you like you're a fucking idiot. What dipshit is training people here? read more

I went opening day, as a matter of fact I was the first customer. They were awesome. Oh my gosh and the Breakfast biscuits were grrreat! I bought a few for the work folks and everyone is a big fan now. They seem to be a great team very kind courteous and quick! read more

I come here for the biscuits. The fries at this location are always way too salty. Communicating through the drive-thru is difficult. For some reason they can't hear us very well, so we have to repeat our order 2-3 times. read more

I would love to say how amazing the food and service is they are so nice there the food was hot and fresh my favorite there is the fries and supreme tenders you all need to give them the patience they deserve read more

An okay bojangles. I grew up with it in NC so my standards are high. I'd recommend more seasoning on the fries but everything was hot and crispy. read more

Everything is so goood!!!!! Glad bojangles came to the dmv!!!!!! I need some goodness now!!!!!!