I avoided Popeyes like the Black Plague for years...Then I found THIS location! The staff here are absolutely incredible - talk about hard work and determination. Total opposite of the typical "Popeyes experience". I've come here dozens of times now - every single time is great service, fast, and the staff are respectful - a breath of fresh air! Let this restaurant's staff run the franchise and I guarantee all the service issues would be solved nationwide! read more

I love this place! The staff is very friendly and attentive! I've never had a bad experience with them. All my orders have been accurate and the food cooked to perfection. I've always gotten food to go. Mostly because the smell and ambiance in the restaurant is less than ideal to enjoy a meal. Not bad, I just prefer my home over their dining room. I went yesterday for national chicken sandwich day. I got a spicy chicken and a bacon and cheese spicy chicken. Both cooked well. Good amount of condiments but I add more at home. They have an app with rewards that makes me feel like I'm getting a good deal and more value for my dollar. I'll be going back today after filling out the survey on my receipt for a free 2 piece and biscuit with purchase of a drink. Get the sweet tea! read more

This Popeyes consistently messes up orders and frequently leaves out requested items in the order

My family and i have been ordering from this Popeyes for years. I have not picked up in a very long time. As usual, there is the quick friendly service and it is relatively clean. Im docking one star because the cashier asked me what i wanted, i said spicy, and he gave me mild lol! read more

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The young lady at the cash register was super nice and attentive. I came during lunch rush and it was crowded but I got my food quickly and everything was hot and delicious. I ordered a two piece white meat dinner with a strawberry lemonade. I wish I could remember her name, I'll make sure I look next time I go because her customer service was really good. That's the only reason I did this review. read more

Service is great. Crunchy and hot (not lukewarm or cold) Popeyes' chicken and the sides are tasty and hot.

Get the spicy with cajun rice. Ask nice, and they'll add gravy to the rice. Delicious!

Hands down the worst Popeyes location I've ever been to. The quality of the food was disgusting, I didn't even finish 'what was supposed to be' 5 piece chicken tenders because one tender was undercooked and another was hard. read more

Came here for lunch. The chicken sandwich and the chicken with bacon sandwich was the best we have ever eaten. It was crispy and well cooked and we both thought this was the best chicken sandwich we have had in a long time. Highly recommend read more

Staff is awesome, and super helpful. If they make a mistake, they will gladly fix it without any issue. I really appreciate all the hard work they do because every time I come here, the food is always fresh and delicious. There's a reason this location is often packed- it's because this is a great popeyes location. read more

If I could give 0 stars I would I order my food 8 pm on Fiday august 11,2023. Asked to be ready at 8:45 due to the fact I was 45Mins away from the restaurant, I ordered a kids meals with the nuggets and didnt recieve my son toy to tip it off my son nuggets was cold.no fries.I go to the resturant tell the girl that's what she was to me she Looks at her watch and say well its 9:13pm yes it is i got here at 8:43pm my food should be hot if i say 8:45pm pick-up. And I stay 1 block away.she gone say oh well fries dont come with kids meal apple sauce does no drink or toy. thats the 3rd time they really need to up grade their team at night older managment at night is needed my food should have not been cold when i asked to be ready at 8:45pm. They made my food 8pm. Need to do better....I have proff. read more

Love Popeyes, though it doesn't always love me. I miss the seafood platter of shrimp and fish. Sometimes I can convince the staff here to make it for me, but not always and never at other locations. I frequently get the shrimp or popcorn shrimp, but do sometimes like the spicy chicken with mashed potatoes and their yummy biscuits. Also, their cinnamon apple pie is good. The food is good, all fried which is why I need to limit myself. Hard being right around the corner, but its a quick meal when I need it. Good place to go in a pinch. read more

Okay this review is for the service and how clean the restaurant is when I come in there. I give it three stars because of this! It's probably the cleanest fast food restaurant I have been into a long time and the staff is awesome. read more

Their spicy chicken sandwich is subpar comparing to other Popeyes. The chicken is not fully cooked and it's hard to chew. It's also not crispy. I feel the chicken was boiled for 1 min and that's it. read more

Popeyes is still open despite the mess of construction happening around it! It's tucked away from the road and therefore difficult to see if you don't know it's still open. I've come here for lunch a handful of times because it's close to my work. Service is fast, food is as expected. read more

Went here a few weeks ago having a pregnancy craving for spicy chicken. They apparently said they don't make it anymore! What is up with that? Grrr...made for one grumpy pregnant woman. read more

Haha, I can't believe someone said this area was sketchy. It's not. There's a golf course across the street, dude. In fact, this Popeyes is better than average. Generally, in a Popeyes, you sit around and watch while 4 or 5 employees stand in the back and do nothing while you wait ten minutes for your chicken. At this Popeyes, you sit around and watch 2 or 3 employees stand in the back and do nothing, and you only have to wait five minutes for your chicken. I'd call that progress, ladies and gentlemen. I can't give any Popeyes more than 3 stars because it is so goddamn expensive. If you can't track down a decent coupon, this place breaks the bank for fast food. The red beans and rice are to die for, but for 3.99? No thanks. read more

Over price shot one star out of the frame. for 2 person a few dollar less than $20, that pull you out, and go to Chilli near by. The best thing for this hole in the wall is super clean, even in the kitchen, you don't see white spot of flour on the work station, soda station no sticky syrup, love this. One more thing, Spicy chicken is the best in this area, more spice and juicy. read more

clean and fast. No complaints here.

I love fried chicken. I love it so much I can eat it almost every day. I've eaten at this Popeye's so many times because it's close to the office and so delicious. Walking in the front door isn't too pleasant because the dumpster and the oil/grease container is right there leaving a rank stench before you chow down but whatever, I'm a trooper. If I wanted to smell flowers, I'd go to the damn garden. I came to get my fried chicken on! The spicy chicken is where it's at. I'm usually lucky to get it fresh because it's usually so packed during lunch. Cajun rice is pretty $$$ too! Don't forget to ask for hot sauce :) read more

So I went here on Valentine's Day and I had a chicken sandwich the sandwich was really good but I woke up the next day with food poisoningno disrespect to Popeyes I love it but you guys need to do a better job at keeping everything sanitary they also messed up me and my date's order read more

You cannot beat the chicken sandwich - it's pretty much the only thing I get. It's a good sandwich at a reasonable price. But 1 question: why do they have garbage containers facing the wrong way? lol read more

I have eaten at many Popeyes locations in many areas, but this location remains one of my favorites.I am always greeted and my food is always made quickly, but fresh ! My one disappointment is there is not a drive-thru.It is pretty packed during weekdays lunch time, so be prepared to stand in line for a few minutes. I consider it worth the wait. read more

I walked here from my hotel and had the most amazing spicy chicken meal ever! It was soooo delicious. I don't even care for fried chicken that much and I ate it all. This place isn't sketchy at all. It's in the back of the sheraton and the westin and a business building...popeye's are known to be in sketchy neighborhoods. It has that "regular people" feel which I appreciate being a Baltimore girl which is why some ppl probably thought it was sketchy. I came here around lunch time and it was primarily blue collar patrons probably because there are not really any affordable options in reston. Service was lovely. A 3 piece with 2 sides and a biscuit with a coke cost me about $8.50 and my stomach was quite appreciative. read more

Don't be fooled by the exterior appearance of the building and how it's hidden behind a bunch of apartments. This is the cleanest Popeyes location I've ever been to. The bathrooms were also spotless believe it or not. I also had no problems with my order. Although I did have to ask for ketchup which should've been at my disposal but it was no big deal. read more

I called and asked if they were closed. The lady just said "Ten". I then asked what their hours were on the weekend. She responded with a dial tone. Best. Customer Service experience. Ever. Alas, it's friggin Popeyes. They have only have our low expectations to fulfill. As for the location. It's secluded, not "sketchy". This is Reston not Compton. All the malls are secluded because they were designed that way--so as not to be intrusive eye sores. Don't get cocky Popeyes. When I get a cravin' I know KFC has more seasonings and a spices. read more

Very clean! Not even a drop of soda or melted ice near the soda dispensers. Food was hot, fries great, friendly staff. Parking is a bit awkward, but would certainly return if the mood struck. read more

This used to be the place to go for fried chicken. Been going here for several years. But here in the past several months, the chicken is greasy and the side of mashed potatoes is sad! Meaning a spoon full and a tiny bit of gravy. My order was messed up twice and finally I said something and asked to have my meal comped and was still charged. Also felt like the guy was penalizing me for asking that the meal be comped because Ok my last order being wrong, so he gave my a spoon full of potatoes and a teaspoon of gravy. How sad is that! I'm going to start saying something while there to look at the order before paying. The resultant is clean and the staff is nice, but come on guys, change out your grease and start treating your customer better or you guys will end up on the unemployment list. read more

My step daughter and I came here an hour before close on Monday. The food was great and so was the service. The reason they get one star is because, while cleaning the employees used very inappropriate language. They spoke in Spanish, and as all young kids, my daughter knew exactly what they were saying. I spoke to the cashier about it and told him to please have the staff watch their language, but nothing changed. They continued. Will not be coming back here, since it's an inappropriate place to bring children. read more

I've ordered delivery here 3 times in the past month. Every order has been wrong. Every time I order large or medium drinks and only receive smalls. I only get a small fry when I order a large. When I called to try and get it sorted they wanted me to come in so they could give me the large fry. Nothing was done to try to refund or accommodate. I even contacted their online support, they offered a refund and then went AWOL. I wouldn't recommend ordering from here or they will mess up your order and then it's your problem to try to fix and it doesn't go anywhere anyways, through the store or through corporate. read more

Every now and then, I have a craving for Popeyes. I was in the area and stopped in for a meal. I opted for the 3 piece "dinner" that came with 1 side and no drink. I added a small side and the bill came out to be over $8. And one of the pieces--a thigh--was about the size of the drumstick! read more

Did you know that the apple empenada's here at Popeyes are basically the same thing as the old school McDonalds apple pies? The ones that were deep fried and were totally completely awesome? The ones you can't get anymore at McDonalds? The only difference is the put some sugar and cinnamon on the empanadas which only makes it BETTER, You need to get your ass down here and get some of those apple pies right now! read more

This is one of the best-run fast food places I've ever been to. Forget the nearby construction, that will be done soon. The store is fast, the food is always fresh and hot and the staff is intelligent and nice. If you like Popeyes, this is the one to go to. It's my go-to any time I am in a hurry. read more

The guy who said is a manager Alfredo. Needs to be fired. He had a complete attitude with me and my cousin. And also got his order wrong and also got an attitude when he obviously asked for mashed potatoes and tried to use the receipt as proof. He needs to be fired. SERIOUSLY and I'm calling corporate also. read more

Chicken was cold. Same problem with the store on Centerville Rd. I went to both places back to back in search of acceptable chicken and didnt find it at either place. When I asked how long the chicken had been out, they said 15 minutes. There's no way that the center got as cold as it did in 15 minutes. The outside was acceptable and the center was room temperature. Disgusting. In contrast, we also ordered chicken nuggets which they had us wait 4 minutes for - they made them fresh so I know for a fact that my senses arent off. It seems to be their standard procedure to refry their regular chicken and let it sit under the heat lamp and serve it cold in the middle and hot on the outside. read more

The place is very clean. I am super impressed with that. The guy at the counter is super courteous. I recommended coming here and I'll be back next time I'm around this way wanting some awesome chicken. I love their spicy everything. I wish they sold chicken livers tho :-( read more

Literally nothing we ordered was correct thanks for the little ass wings too. So disappointed. Ordered spicy wings and didn't even get those they are he mild ones, and I got all little wings. Thanks a lot!! Our sides were wrong as well ordered rice and mash potatoes got French fries. Worst experience ever and I will never recommend this location!! read more

I really appreciate the friendly staff who have been here for several years. My usual is the shrimp with their Cajun rice side. Most folks are here for the chicken and I always see regulars who must eat here weekly or even more often. The shrimp is almost always fresh cooked and tasty good,, never overly greasy.. The biscuit is also fresh. The cajun "dirty" rice is as good as ever. There is adjacent parking but no drive thru. If you are not a local, there is a SevenEleven ( 7-Eleven) convenience store just across the parking lot. Friendly service, outstanding cleanliness, and the best food that a fast food place can serve. ... Fast food just doesn't get any better, imo. read more

Been to several Popeyes and am so glad that this one is in my area. Service is always good and chicken is tasty. Seems they actually care about the job they do. Keep it up. read more

This is the best Popeyes location I've ever been to. It's super clean, food is hot and comes out fast, and the staff is always friendly.