Efficient drive thru experience and very friendly and helpful staff. I paid with a gift card and they were quick to get it processed since they had to use a different register. The sandwich and nuggets were normal chick-fil-a. High quality and good food. read more

We rarely get food from Chick-fil-A. It's not that we don't like it, we do like it. However, it seems the only time we think about it is on a Sunday---and as we all know, that doesn't work out. I was in the area doing some errands. Before I left home, I asked my husband if he wanted to get a salad from them. He agreed. We never got food before from this location because entering and exiting this shopping area is a real pain due to traffic congestion. I was here on a Friday around 4 p.m. and already the drive-thru line was really long. So. I parked the car and went inside to order our food. That proved to be a great idea. There was no line at the time. A nice young woman took my order and repeated it back to me. I ordered 2 Cobb salads. For my salad, I chose Chick-fil-A's recommended dressing for this salad, which is "avocado lime". My husband wanted ranch dressing for his. This salad makes a good filling meal. From their website (I copied and pasted): "Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape tomatoes. Prepared fresh daily. Served with Charred Tomato and Crispy Red Bell Peppers. Pairs well with Avocado Lime Ranch dressing." All the ingredients were fresh as we expected. Dinner cost $20 + change. I just noticed that Yelp wants me to talk about the ambience. Well...it's a typical fast food set up, well lighted and clean. As for the photo I posted --- we forgot to take a photo of the salad. My husband noticed that stapled to the bag was a note that listed what I ordered and had my name and a description of the sweater I was wearing. Not a bad idea to do this as it's possible that 2 people with the same name could be waiting for their orders. We've always been pleased with the food at Chick-fil-A. read more

Chick-fil-A - Ordered it to go. This is what the receipt said - Fast Food Near Me - Sterling, Virginia

Ordered the new jalapeno ranch sandwich and they have no sauce! Not a great first impression with a limited time test market item! FAIL!

Why's Chick-fil-A so good? Best chicken filets ever. Even though this is a national chain, Chick-fil-A never fails to be delicious. For lunch it's popular, but breakfast is just as good. I visited Chick-fil-A while doing errands in the area and needed a quick breakfast. I dined in, which was busy, but there was plenty of room for patrons. I was able to get my food and dine in on a time crunch. For breakfast I ordered the chicken biscuit sandwich meal, which came with hash browns and a drink of choice, which was a solid meal. What can be said about the chicken at Chick-fil-A that hasn't already been said? It was juicy, flavorful and perfect, sandwiched between a buttery biscuit. Solid. 'Nough said. read more

Chick-fil-A - Chicken Biscuit Sandwich & Hash Browns - Fast Food Near Me - Sterling, Virginia

I Love Chick-fil-A and mostly for the waffle fries and amazing customer service. Today customer service from one of the employees serving us at the window for food pickup was not that great. We had to wait for our food for a while and she never bother to let us know there was going to be a longer than normal wait. She didn't say hi to us, or say a word the whole time we were at the drive through. read more

I don't like to complain today around 9.40 pm I order 3 sandwiches meal under my daughter name brianna I ask for chick fil spicy sandwich like always we ordered today they make all my sandwiches grilled not fried I don't know why , plus chicken was very cold for all sandwiches , my daughter she doesn't like it , very bad experience tonight I never come back in this location sorry read more

Once again I'm waiting in a parking spot for my food that they couldn't cook and give to me at the drive thru window. I should be at work by now. This place is unreliable. read more

Always friendly, always good food and always clean. Great family place to eat. Priced fair for the quality of food. Good selection of options Consistent at all their locations! read more

Definitely one of the nicest Chick-fil-a establishments I've ever been to. Thanks for making our lunch a great one!!

Apparently there was someone else inside Chick Fill-A grading them. It explain way the head managers looked nervous. This will be my first time going through this Chick Fill-A drive thru. I am Interested in seeing the time length. Rebecca (Hate it when its shortened) began with a hello and a smile, informed me about the Chick Fill-A App; as well, as told me about the points system. This would be my 4th time eating at a Chick Fill-A. The drive thru experience was better th as n going into the store. The landscaping was well maintained except for a few spots. Rebecca thanked me and ended the conversation with a My Pleasure. This has become a Chick Fill-A motto since...I have no idea. I only started hearing this after hearing a story about a staff member chasing after a Guest/Customer for leaving have of her order behind. The woman thanked the kid profusely and he said...wait for it...wait for it...MY PLEASURE. I have done something like this myself and it is a good feeling. The guest/customer is not likely to forget this act of going beyond the call of duty. This inside of the restaurant looked clean and organized. The bathroom. Did smell clean, but could use a little tidying up. It was the first time I had ever seen mouthwash in the bathroom and I thought this was a nice touch. I don't know how the women's bathroom looked, but the other woman:) will be judging that. You never no when a store will be graded. The man who took my order was pleasant, but did not try to sell me on the points system. He did finish the conversation by saying my pleasure. I will be looking for this in my future trips to Chick Fill-A. read more

See all

I looove Chick-fil-A, the waffle fries are excellent, the people are quick and very friendly. They always kindly accommodate my order of just a little bit of ice in my sweet tea. I haven't had anything on the menu that I haven't liked. I have to admit I'm also a fan of the cow in the costume. :-) read more

I was originally going to tell everyone about how great it was to see the manager showing true leadership by shoveling the property for vehicles. However, when i entered and found out that they do not offer military discount but they only offer police and firefighter discounts makes military members/retirees feel irrelevant and unimportant. This is sad considering many of us are disabled and give many years to protect this beautiful country, yet do not get as much benefits as those who have done less than half of what we have endured. I would expect more from such a great company to appreciate those who protect our country and our freedoms. Military Members Matter read more

Chick-fil-A - Its sad when such a good company doesnt offer military discounts but yet offer police discounts. No appreciation. - Fast Food Near Me - Sterling, Virginia

I went there tonight and the lady that was taking orders and the drive-through acted like she couldn't understand English well she kept asking me the same questions over and over it seemed almost intentional or intentional very annoying! So sad this is the closest Chick-fil-A!! I will most likely be going somewhere else from now on. Are used to love Chick-fil-A and his service was always good and the food was always good. The lady tonight in the drive-through was very disappointing and her behavior. read more

I love chickfila's food and will always be a fan. There is no other fast food like this and the staff is always friendly (as in ALL chickfila locations). My favorite is mixing the sweet tea with lemonade! read more

Chick-fil-A - Spicy chicken! - Fast Food Near Me - Sterling, Virginia

This Chick-fil-A is a go-to lunch spot for myself and many of my coworkers and it never disappoints! The chain is of course well known for its welcoming customer service over most other fast food establishments and this location lives up to that standard. I can personally vouch that I've never had a bad experience here in the year+ that I've been in the area. Delicious waffle fries, unbeatable chicken, and the Chick-fil-A sauce? What else could you want from a fast food joint? I'm almost certain most people know what to expect from a Chick-fil-A at this point but I just wanted to give this location and the employees there a shout-out for holding down the fort and honestly setting the bar high for customer service in this industry! read more

Chick-fil-A - Latest visit - I always have to have the waffle fries! Never too salty. - Fast Food Near Me - Sterling, Virginia

Food was fast and good quality as expected from Chick-fil-A. Good price to quality ratio.

Restrooms filthy I ordered a large drink and they did not put ice in it ??? Guess it wasn't my pleasure read more

Food is very bad here. When we ordered sandwich meal, they reheated the food and gave to us and experienced very bad service

-easy parking -friendly service -good price for what you pay for - yummy food -nice interior -better quality fast food compared to other competitors -clean bathrooms -good for the kids ! read more

Chick-fil-A - Fancy fast food joint - Fast Food Near Me - Sterling, Virginia

See all

For the love of god please cook the fries longer! Nothing worse than opening up the bag to super soggy fries

Chick fil a is one of the best fast food chains in this country. They train their employees to be friendly and polite which I appreciate. It's hard to get decent customer service anywhere these days. This location sticks to chick fil a standards. I come here multiple times a month! Although sometimes the food has been sitting out for a while (hate when I get those old tasting nuggets!). Come when you see a huge line for the freshest food! read more

Probably the only chick fil a I go to in NoVa. Although the location is meh, with the Walmart and Sams' club traffic, but it's still my favorite location. I have always had good service here. They employees are very well trained in customer service. Not once have I seen a grumpy worker. Always smiles; and that says a lot when working with the general public in this area. Just sayin'. Friday is the car show day. I've stopped by and seen some pretty cool classic cars. I'm glad they're consistent with that. Gives people something to do after inhaling waffle fries. read more

Chick-fil-A - Cheesy goodness - Fast Food Near Me - Sterling, Virginia

I love me some Chick-fil-A, but I must admit this location is not my go to. It could just be my luck, but every time I'm here I find myself waiting much longer than normal. Even today, had a mobile app order and went through the drive thru to pick it up. They handed me my shake immediately, but said my sandwich wasn't ready yet. I felt bad because they didn't tell me to move and park somewhere or anything and I held up the line for a good 2 minutes. Hahaha, honestly not that long but people in NOVA can be very impatient :) Aside from the wait, service is always super friendly and the food is what you'd expect- yummy :) read more

Monday night Bucks missing two free throws ... thanks! I'm eating the free chicken sandwich today, it's delicious. Excellent location- very convenient around the sterling Walmart and sams club corner. Inside- clean, smiling staff, efficient line management Food- delicious chicken, crunchy waffle fries, refreshing lemonade read more

Chick-fil-A - Fast Food Near Me - Sterling, Virginia

This is an extremely busy chick-fil-a I can't tell you the countless number of times I've been here on my way or leaving from Walmart. I've never had a problem inside the store or in the drive thru. S/N coming in and out of their parking lot isn't the best and lost of traffic coming in and out because of the Walmart and Sam's Club if you are trying to get back to the main roads. read more

Exceptional! A great example of how a fast food restaurant should be run! Huge fan of the spicy deluxe chicken sandwich, and the kale salad! read more

Chick-fil-A never fails to disappoint me. Went to this location for the first time. The staff is extremely friendly. Wendy took our order & we had a great conversation. She also mentioned how the employer takes good care of its employees & that reflects on our customer service, which is so true. Other fast food joints are a big time fail. I stopped going to those, where people don't provide a happy & smiley customer service on a daily basis. Manager, if you are reading this- please give Wendy some extra love. She deserves a gold star as she exceeded our expectations! I am sure she must be great with other customers as well. The food quality was amazing. Our order was fresh & warm. We got spicy delux, grilled chicken, chicken strips, waffle fries & tons of garlic & herb ranch! What a way to spend a Monday night ;) read more

Ordered 12 count nuggets (no 3), just the nuggets in drive through. Received grilled. Went inside to get the correct order and got it exchanged. Came out and I had received 8 count. Did not bother to go back in. Will go to some other location next time. Maybe this is too busy. read more

I really enjoy dining at this location. I think the team members and manager are always polite, and very accommodating when I was dealing with a food allergy. I've seen and heard the team members remind others as they made sure to change their gloves for my order as requested. Once I had to wait for them to cook a batch of new fries when they ran out (while going through the drive-thru). When the manager delivered the fries to my window, he gave me a coupon for the wait - a free food item that was safe for me to eat (he remembered the food allergy)!. I really appreciated that extra kindness and customer service. Other than that, the food is good and it doesn't take long to get through the lines since they use extra team members to grab orders before they reach the cash register. This is currently my favorite Chic-fil-A! Thanks :) read more

OK three times I have gone and ordered Sugar Free Unsweetened Tea. Three times Ice recd sweetened. I should have tested it at the window but of course i recd no straw and the line was long. Everyone is stressed I get that but you have one job...wow! I decided to call this time instead of just grumbling to myself and the Woman who answered the phone identified herself as one of the managers and when I told her I was Diabetic and this has happened three times she started arguing with me. Unreal! They did get me for three drinks but Ill never go there again, How hard is it to be polite? Eek Methinks not! read more

Many people might not think that fast food joints deserve props on Yelp, but I have to review based on experience and service. The Chick-Fil-A in Sterling next to Lowe's near the Dulles Town Center Mall is one of the most exceptional fast food restaurants that I have ever experienced. Food quality and order accuracy is always wonderful. The employees are extremely courteous, well mannered and speedy. Even if the store seems a bit busy when you first enter the door, you will be served much faster than you would expect. The store is always kept very tidy and clean. This is one of the few businesses where you'll walk away thinking that the people working there actually like their jobs and enjoy their work. Strange isn't it? read more

This is what fast food should be. Real food. Polite employees. Clean store. Tasty. Best milkshakes ever. I cannot beleive that I am giving a fast food restaurant a 5*. Don't miss the breakfast bagel with egg and cheese and chicken. Wow! read more

Give the company a royal bow for honoring a long tradition of service to the customer with basic happiness and courtesy. It's so refreshing to see people who are happy to be working and remember that DOING a good job is always more important than HAVING a good job. Thank you! And it's nice to get a movement of the classic car and bike during the summers to encourage people to get together outside and check out the hot rods and crotch rockets! read more

Great place! This is the Cadillac of Fast Food restaurants. I love this place. People are friendly and polite. I love that when I say "Thank You!" I always get a "My Pleasure" as an answer. I love that the bathrooms are always clean. I love that employees help carry my tray to my table when my hands are full. I love that occasionally my kids get balloons and stuffed cows. I love that the chicken nuggets seem to be made of . . . get this . . . chicken ! ! ! read more

Monday's are most likely Chick-Fill-A's busiest days of the week. I am only in town on Mondays for work, I choose this specific Chick-Fill-A because they always have smiles on their faces and their level of customer service is through the roof. The food preparation is so fast I can't sit before I have my meal! Josephine, part of the hosting staff is very attentive to the needs of the customers in the lobby. Today alone I have seen her ask just about everyone (including myself) if they are in need of refills. I've been to other Chick-Fill-A restaurants before, but by far they are doing it right. I will continue to make this restaurant my weekly Monday lunch spot. Thank you all very much for all of your hard work, I look forward to next Monday's chicken sandwich. read more

Do you like diarrhea? I don't. I've had it once after eating at this location, and so did my husband on another occasion. read more

Hannah was so awesome at the drive-through window! Our order was processed quickly and everything was great! Definitely my favorite Chick-fil-A! Also the car show on Fridays is awesome! Keep up the good work everyone :-) read more

Chick-fil-A - Greatest window checkout girl ever!! Awesome job! - Fast Food Near Me - Sterling, Virginia

Food is always good. The only disappointment was there were two or three occassions when I went for lunch.....went through drive thru....not busy at all. I ordered two fries on all occasions. Granted they did not charge me, I did not get the second French fry. read more

Three words to describe Chick-fil-A: - Quick - Friendly - Absolutely delicious! (I guess that's four words, huh?) There's no place I'd rather eat than Chick-fil-A. Now, although it isn't open late like other fast good restaurants, it's definitely a place to go when it IS open. I honestly love how quick and efficient they are! For instance, I can be ordering food at the front register and by the time I'm giving my name for the order, my food is already out. Also, they don't have a limit of how many dipping sauces you can get which is absolutely AMAZING! (You can never get enough CFA sauce!) I love how you actually can talk to the employees there as if you were friends, or even family. The friendliness and generosity is just remarkable! And the customer service, WOW! I salute Truett Cathy for the great work he's done in creating a fast good restaurant that does what it's meant to do! (May he rest in peace!) The drive-thru line goes by pretty quick during the day, for the most part. You'll most likely get your order in 3 minutes or less (Unless you order a 'Special Meal', for example, a 'Cobb Salad' with no bacon or 'Fries' with no salt...then, you might have to wait a while, which is expected, obviously!). Of course, every place has it's cons. They have messed up my order before but whenever I let them know, they are more than glad to fix it and always apologize for making an error. They usually get me the correct order and give me a free cookie or a 'Be Our Guest' coupon which basically entitles you to a 'Free Chicken Sandwich' (though, I'm not all about complaining for free stuff!). Above all, I give Chick-fil-A a five star rating just because of the awesomeness they show and the outstanding food they have! If you're ever in the area, most definitely come to Chick-fil-A whether it's for breakfast, lunch or dinner! Im sure they have something to offer everyone and will definitely make you feel at home! Long story short, Chick-fil-A... YOU ROCK! read more

My family and I have been coming here for almost 2 decades and staff, service, and food has always been great! The staff is extremely polite and that is very appreciated. However since the start of the new year every time this branch seem to get at least 1 thing wrong per order whether the fries or hash browns are soggy/cold, the drink is wrong, or they simply don't give the correct sauces etc. I'd like to note that I've worked in the industry I can understand when you're in the weeds and customers are out the door, that things are bound to be misplaced, messed up, or take longer than usual. But I was the only person there this morning and with the amount of time waiting at the window and staff on deck, I was hoping there wouldn't be an issue. We have decided many times to go further branch so these issues don't occur and have been content. I have tried and tried again to give this location a change but this occurs every single time. Would love to talk with a representative in hopes to improve. read more