Starving after along trip home. Placed my order with a sweet young lady. I paid at the window and she asked me to pull up to the door. After a few minutes a lady brought my order out. The lady had to make fresh cole slaw! It is delicious. The chicken and biscuits were hot and fresh! Thank you ladies! read more

Slow, slow...and did I mention slow? I went inside in hopes of it being faster than the drive thru and I don't think either was a good choice. While the cashier was as least semi not awful, there were simply not enough employees working to make this place efficient whatsoever. I probably waited at least 5 minutes to just order and another 10 to get my food. And make sure you check your bag. Had I not been watching, I'd have walked out with a plain biscuit instead of the egg biscuit I ordered. read more

Staff preparing the food was complaining about having to do their job - loud enough to annoy the customers. I include a photo of standards considered to be acceptable at this location. read more

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The majority of Bojangles were closed down in Florida years ago. The nostalgia factor had me craving their crispy cajun style chicken on our road-trip. Unfortunately, my memories were fonder than the actual product. My wife had to regurgitate her food after one bite. I'm known for my hearty appetite but even I struggled to get my food down. However, the fries were good and the staff was great read more

Bojangles - Chicken sandwich & fries - Fast Food Near Me - Shallotte, North Carolina

Took place on: 12/21/2022 7:20pm The boys working there during that time need to be reprimanded for goofing off in the kitchen the whole time and serving raw chicken. After paying at the window and sitting there for 5 minutes watching the cooks goof around in the kitchen and hitting each other, they had us pull forward and wait for over 10 minutes. Then they brought out our food. I ate it and realized the texture was weird. I turned on the car light to get a closer look and saw that they had give me raw chicken. I will be emailing the company because they shouldn't have kids working in there that are giving out food like that. This kids in there were not even wearing a uniform of any sorts. And when they brought out our food they didn't even say anything. Not one word. Just handed it to us and left. No "sorry about the wait" or anything. Don't get a job as a cook/server if you can do either. read more

Bojangles - Raw chicken yummy - Fast Food Near Me - Shallotte, North Carolina

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We got our food and as can be seen in the pictures it seem like all of our meals were kid size and we ordered regular two piece and three piece combos. We didn't even get a chance to order drinks for ours because they said that ours didn't come with drinks. When we pulled up to the window the girl who took our order was nice but the other girl that came up to the window was really rude. She asked if we had paid after we already paid and asked us what we were waiting on and we told her we were waiting on our food and she snapped and made a smart comment saying well what exactly are they waiting on I know that they're waiting on food after the girl right in front of us told her what our order was. We were honestly starting to get a little aggravated because of the woman's attitude. read more

Bojangles - As you can see my oldest literally only got five fries and the biscuit was hard - Fast Food Near Me - Shallotte, North Carolina

Always undercooked food, old fry's don't waste your money or time here it's been like this for years

Ordered through door dash 40 minutes ago and called to see if my order was even being made and DANIEL answered the phone at this bojangles with a shitty attitude. Couldn't give me a simple yes or no when I asked if my order was ready or not. Absolutely disgusting attitude read more

If I could give zero stars for a place this is it. Apparently their drive through can only handle one car at a time from order to food pick up. We waited over 20 minutes just to order at the speaker. Pulled up and no cars were in sight. Heed the other reviews food is so slow you could make your own chicken faster. We were asked to pull up since, surprise, the food wasn't ready. We have been waiting here now 10 more minutes. I will be shocked if the order is even correct. I'll update this review if that ends up being true. Order was wrong so had to go in. Well if you want Bojangles and you are patient then this is the place for you. Spent 30 minutes at Bojangles and hadn't even eaten yet read more

There are no Bojangles in Ohio, so any southern trip requires a stop. Be sure to add pimento cheese to your chicken sandwich.

I called the store this evening after there was an issue with our order. We went through the drive-through since they are short-staffed. I am glad they had that posted and let us know there would be longer wait times. The person at the drive-through was very nice. I called not to complain but just as a heads up about our order and the Manager fixed the situation. We just moved to Shallotte and Bojangles is my absolute favorite and we will be back! Thank you to all the workers that are working hard! We appreciate you! read more

Overall, I would have to give this restaurant 3 stars due to multiple issues that have occurred while visiting this restaurant on several occasions over the last couple weeks. On our first visit we were shorted a Pork Chop Griller Biscuit sandwich on one of 2 combo orders. I appreciate the fact they comped our order the next morning after we called to inform them that morning we were shorted. The next issue was with an attempted substitution of french fries for Bo Rounds on another days Pork Chop Griller combo order. When I questioned the attendant as to why they substituted the fries, she replied that this is what I thought you ordered. When I questioned whether the time that I placed my order is what caused the substitution ( about 10:30am). She stated no, we serve Bo Rounds all day long. So after questioning the mistake, they did give us our Bo Rounds in addition to the fries. Once we left the drive thru, we noticed they shorted us one Bo Round from each package. So the next morning we went back again for breakfast and explained the Bo Round shortage the prior day to the attendant at the window. Once again they took care of us by providing 2 extra bags of Bo Rounds to compensate for the prior days mistake. Fortunately on our very last visit this past Monday we had no missing product, but instead received a very over baked 6 pack of the Christmas Sprinkled Bo Berry biscuits. We attempted to warm them up in the microwave to hopefully soften them back up like we have in the past. The microwave method did not work this time around. This reminded me of the flapjacks that Mrs. Douglas use to make for breakfast on the Green Acres sitcom, that either Eb or Oliver used for shingles on the roof! We have never received overcooked biscuits with our sandwiches. I have a hard time understanding how you can add blueberries, glaze, and sprinkles to your normal product and yet somehow they end up being extremely over baked and somehow no can identify this prior to selling them to a customer! Ok, so I appreciate the fact that the business has taken care of all the previous ordering issues, but I can't seem to get over how many times you have let me down. I can't think of one restaurant where we have had so many issues. Bojangles use to be our go to restaurant while traveling to the beach each year. Unfortunately, corporate management made some rather poor choices for menu item reduction in the past that left us scratching our heads. We still wonder to this day why the Roasted Chicken Bites Salad, and the Bowls were eliminated from the menu? One of the bowls allowed you to get the Roasted Chicken Bites, Beans, Rice, and even add Sausage for a very tasty meal! You also have never kept the Pork Chop Griller on the menu, which was another one of of our favorites. This item is back for a limited rime this year. I don't think you even had that back last year. I'm being overly generous with a 3 star rating. Accurate order fulfillment, unrequested order substitutions, and order quality need to improve to strengthen customer satisfaction ratings. In addition, the drive thru is almost always backed up in the late morning hours, yet guests are unable to enter the restaurant causing somewhat long service delays due to a one car lane, one point of service ordering system. Suggest management visit the local Chick-fil-A for ideas on how to improve service times. read more

The reason why they got a one star rating is because you drive through the parking lot and there's a big huge sign on the door that says come on in, however there's small print on another sign that says lobby is temporary closed, super super super aggravating... I will remove this one star rating and replace it with a five star rating as soon as you put a big sign replacing the come on in with a our lounge is closed or something to that effect read more

Slow- slow- slow drive thru service...got our order wrong on top of everything else. read more

Bojangles - Fast Food Near Me - Shallotte, North Carolina

doesnt seem how to get a order right, and wants you to spend more in gas to go back for one persons meal than what the meal was worth. then when you speak to the manager they want to raise thier voice at you. truly terribly ran outfit read more

Just your average Bojangles, nothing really special about it. Service was mediocre which is expected, and food tastes alright, I've had several Bojangles' meals that are far better. Seating area is clean which is greatly appreciated. Safe choice, if you're in the mood for these 'Famous Chicken 'n Biscuits'. read more

Worst bojangles i've ever eaten at. It took a little over 45 minutes to get my food and the order was still wrong. Biscuit was burnt and dried up while the fries were uncooked and cold. We all feel sick now so may have food poisoning. read more

This Bojangles is the worst one i have ever been to, so let me explain my experience. I know this is the only Bojangles around, but you better be really hungry when you come here. We went to dine in and the guy taking our orders was old and confused. Not only that, but he was covered from head to hands with warts. Hundreds of them, and I'm not the one to care if is just taking orders. But even taking orders was too hard for him. He kept saying "what" and still messed up my order. That's not the worst part though. He is the one that puts the fries in the bags and he DIDN'T WEAR GLOVES. seriously. He has warts and big bumps all over his body which is gross and then will touch your fries with his bare hands. Absolutely disgusting. He's not the only mess up of the restaurant. While i was waiting in line for my food(they were a bit busy so i was there for a minute which i understand), i saw this other old man refill the sweet tea container. The sweet tea was in a white bucket that looked absolutely disgusting. It had like black marks and smudges all over it and especially on the bottom so i knew it was obviously not clean. Then as he was pouring it, the bucket's cap fell face down on the floor. When the man was done pouring it, he just picked up the cap and put it back on the now half full bucket. I was going to get some sweet tea but i knew i couldn't. Even though the sweet tea in it currently didn't have the floor dirt on it, it's probably safe to assume that if i saw that in the first 5 minutes of waiting for my food, it's probably happened multiple times before, or worse. TL/DR: A guy with warts touched my food with his bare hands and messed up my order because he's sleepy and confused. The other employee I saw dropped the sweat tea container lid face down on the floor and just pretended it didn't happen. DO NOT EAT HERE. i'll leave an update if i get food poisoning. read more

Consistency, this is a word this business does not REALLY understand. I have been a customer of this franchise since it came to the Shallotte, NC area. I have about given up on these folks. One visit was good, next not so good. Recently, they did an extensive renovation...the exterior looks great, now, perhaps they need to do the same with staffing. For my stomachs sake, I am putting this franchise on the "no go zone list"! read more

This outfit can not get orders right, you make your order, they read it back, you get what ever the put in the bag, this has happen to me 3 times. If I ever go back I will be sitting in drive thru, checking the order. P.s. do something with your speaker system, turn your volume up, put some one on the head phones that understand English read more

Let's see where shall we start off. Biscuit was stale and tasted as if it was sitting under the heat lamps for hours. Chicken was cold and and definitely not fresh. Only the fries were fresh because I told them to drop me some fresh fries. Do yourselves a favor and get some food elsewhere. Horrible place. read more

Great food and order correct for family of 6! Kids love their food. Only problem was no AC in eating area or otherwise 4+

I've only gone to this Bojangles a couple of times in the past decade but recently I've gone more frequently and I have one thing to say, really: either the restaurant needs a new ordering system or the staff needs new headsets because sometimes I go through the drive thru and I speak as clearly as I possibly can and they either don't hear me or I don't hear them. It can get confusing and they have gotten my order wrong before. Granted, I have a hearing problem (even though I'm only in my 20s), but I do think a better ordering system would be beneficial. The staff I've encountered has been nice as far as drive-thru was concerned and the food is fine to me. read more

This Bojangles provides quality service and quality food that calls to me from far and away to return. I was blown away by the steamy goodness radiating from the succulent chicken biscuit as I bit into the work of culinary art that I held in my hands. The iconic iced tea soothed my throat and pleasured my taste buds with every drop. This establishment always leaves me satisfied and smiling with an ear-to-ear grin that can be seen through a moderately dense forest. read more

The employees and the managers were very rude. And they didn't have to cook anything I walked inside because we waited for 30 minuets and everything was cooked they just didn't put in boxes till I walked in. Don't come here worst service ever. They forgot our milk. And the tenders were awful. read more

Literally does not matter what sauce I ask for with chicken supremes, they're giving me honey mustard 100% of the time. Every. Single. Time.

I love Bojangles. In Raleigh we probably had Bo 3 times a month, or more. Heck I've had them 3 times in 1 day. They were on the way to work so breakfast, lunch and dinner. This Bojangles in Shallotte is a real disappointment. I've been 3 times over a 6 month period and each time has been worse than the last. Stopped by last night and the chicken was so bad the dogs wouldn't even eat it. The only recognizable pieces were the wing and drum. The breast and thighs looked like they had been butchered. I'm sure the fact they're now selling chicken bites has nothing to do with this. Their prices are higher than any Bojangles I've ever stopped at. They don't offer the same menu items as the others. In Raleigh you get a free tea when you purchase a chicken meal, not here. Also no senior discount. So if you're in Shallotte and looking for some good fried chicken pass by Bojangles and go a little further to Smithfield Chicken and BBQ. Their chicken has always been spot on, prices are comparable and they have excellent customer service. read more

I've been going to the local bojangles for quite some time now, considering I am a local. Despite the fact that they are very short and not as diligent as other Bojangles i've been to, I still went because of the closer commute. I went to go last night to pick up some food on the way home from work around 8pm. The drive thru lights were not on but there were people inside bojangles eating. I went back around and was on the phone with my window down whenever I said "Babe, I don't even see a sign saying they're closed, only that they close at 10pm and the holiday times listed were only for the actual holidays. Right after the words came out my mouth, the rudest young lady coming out of bojangles yelled at me "WE ARE CLOSED, WE ARE CLOSED, WE ARE CLOSEEEEED, WE HAVE A CHRISTMAS PARTY, WE CLOSED AT 8, WE ARE CLOSED." I proceeded to drive and then stopped the car and responded "Do NOT yell at me, I won't hesitate to call corporate" This is coming from a person who works in corporate as well, I have been in the restaurant business for years. I have never spoken to someone with such disrespect. I then drove across the road to Wendy's to place my order. I get to the window and the girl who yelled at me had drove over with a car full of other people honking at me and yelling at me trying to get me out the car, they harassed me SO BADLY that I had to call 9-1-1 to get an officer to escort me home so that they would not follow me. They raged off after seeing me calling 9-1-1. You can check the records yourself, the call was made. I will NEVER be eating at this bojangles again and I suggest to anyone that values their well-being not to eat there either. I really hope someone addresses the issue and that perhaps if they cannot handle a christmas party, maybe they shouldn't have the privilege to have one. I wish I knew the girls names who decided to bombard me and yell and honk the horn at me while trying to place my order at wendy's. I have never been so appalled at a business in my entire life. These people are not who you want representing your company. Sincerely, a young local woman who will never be eating here again. read more