FYI - this isn't fast food. It's made to order, so best to order online/phone if you're in a hurry…read more Finally took the opportunity to try this. Glad we did. I don't know what our expectations were but this is not spicy or greatly 'differen't taste. The crispy chicken compares favorably to that of the other nationwide and local offerings. My wife had a chicken wrap which she raved about. A nice touch occurred when we were asked to give recommendations for improvement. Don't recall this happening in my life! Of course, I couldn't think of any - still can't. I recommend

Chicken was bomb! Service was nice! We were some of the last customers of the evening and they…read moretreated us no less. Chicken was uniquely seasoned/marinated and hot, fresh and crispy! The dining area was clean and bright as well!

This was our first time trying this restaurant. We ordered about 20 minutes before closing and they…read moremade our chicken fresh to order. The fries were most definitely not fresh. I found the chicken to be very salty. My husband liked that the tenders were really juicy. I loved how moist and tender the chicken breast was. Even after 25 min of driving home all the chicken we ordered was just....juicy. lol Because they were closing soon, the floors were being mopped and the smell of whatever they were using mixed with something else I couldn't identify was too strong to be able to stay. It was near insufferable. All in all, we are split on whether we'd like to return. I definitely plan to, but my husband doesn't. He prefers Bonchon.

Food was very good .. very moist chicken .. the macaroni and cheese was good but a little…read morewatery...service was friendly .. very small dining area . Overall a good experience

I love this fried chicken! I love all fried chicken, so it's really no surprise that I love this…read morefried chicken! Some fried chicken is better than others. Some fried chicken is not so good. This fried chicken, however, is very good. All fried chicken is good though. I will not hate on any fried chicken other than the fast food sponge type. That shit is gross! I have been to all locations that these folk have. I hope they make it here (more on that in a few). This location seems pretty dead mostly and they are not doing many things to help themselves I am afraid. But then again, I have seen this at the other two as well in the past and they are still growing. They must be doing something right. I'm the dumbass that thought Soul Fish would never make it, so... don't forget Adam. The workers are very pleasant, all seem to be Filipinos in the FOH, maybe since that's the basis of the concept. They are super nice but there can be a small language and cultural barrier when communicating with them. It's pretty low key inside. They have minimal decorations and did not much more than paint the place on the remodel. The chairs are uncomfortable, especially loud when they hit the floor, and oddly light. Why I think they may be in trouble... The front door is permanently closed. The other door had a closed sign on it twice when I have been there. The last visit the staff disappeared into a closet and two people came in and stood there alone. A guy that didn't speak English came up front and the customers asked, "are you open"? Additionally, the one side I found I liked here at the chain is different at this location. The onion rings are terrible here. They are crappy panko versions that get soggy and nasty really fast. The prices have skyrocketed at this location as well. Since last time I was here the 3 pc combo had increased 25% from the prior visit. That's an insane increase! On top of that, the website doesn't work and the pics they posted on Yelp themselves show the old prices still. Hate that mess!! Love this fried chicken but probably done with this location. I do still love the chicken. I'm done with the combos because the sides are all absolute trash, and the cookies suck too! They always have. Never eaten more than a bite of one. Only chicken for me from here on out. '25 - 116/111

This new location is right next to the Taco Bell on poplar. Cook to order so be prepared to wait a…read morefew minutes (less than 15). The service is super friendly and the food is hot and fresh. Chicken 7/10 fries 4/10 cookie 10/10! They also have boba I'd love to try next time

Now why y'all didn't tell me about this spot?! I didn't know what to expect. I honestly thought it…read morewould be another bland chicken spot with a limited menu....boyyyyy was I wrong! Once I saw the menu in person (not the same online, more options), I wanted to try so much! I end up ordering a fish plate. I'm so glad they grilled option. I had it with green beans and fried okra. The fish was seasoned to perfection and it was served hot! The okra was really good as well. They were seasoned good as well. Plus they weren't greasy and heavy. I also had the cheeseburger. OMG! It was so juicy. I enjoyed all of the fresh toppings from the onions, lettuce, and tomatoes! My hubby had the lemon pepper hot wings and Parmesan cheese fries. Unfortunately, I couldn't try neither of those, but I will soon! ;) The service was really good! They made the experience all the better. The ambiance was super casual and filled with a Memphis themes. I can't wait to go back and try other menu items. I loved it!

Food was amazing .. the wing flavors here are so good.. the wings were a little on the small side…read morebut the flavor was impeccable!! Service was amazing!! Yasmine at the bar helped me with choices and she did not steer me wrong!! Excellent bar staff .. way to go Yasmine and MIMI they were awesome!! The restaurant has a laid back very nice atmosphere.. love the open kitchen in the back .. I did share my love with the wonderful staff in the kitchen!! Love this place !! Beer was good and cold and I also loved the garlic Parmesan fries...this was also at the downtown location which is owned by the same people

It's all drive thru now. It was quick n efficient and the cashier at window was very nice. It's 95…read moreoutside so I commend here, opening n closing that window. Gotta be "HOT" inside. Food was great. Fulfilling as usual. My friend left for airport so I just ate n now I'm gonna nap. Lol. Peace out y'all.

The food and service is absolutely trash at the location on Bellevue. Why did you all open this…read morelocation again? Cashiers are rude and stupid. The steak sandwich meat is the size of a kids burger at McDonald's. Who decided to get smaller pieces like that? The owners are clearly stupid and don't need to be in business at all. I'm talking to you Towanda Pirtle, you should be ashamed

We were greeted when we walked in. The restaurant and bathroom was clean. The food was hot and…read morefresh. Everyone was friendly.

This new location is really nice. The employees, Chris, was very kind and very fast with taking our…read moreorder and just overall pleasant to talk to while we were placing our order and going through the drive thru. We all had a good laugh because mine and my husbands name is Kris and Chris and the employees name was also Chris. Food was great, as is always expected and received with chick fil a. There was NO wait at all with this new location which was awesome. Only thing we wish is they were open an hour later than normal because chick fil a would've been the best post concert meal the other evening.

I came across this place during a Door Dash craving for waffles. It was one of the first places…read morethat showed in the feed, so I decided to try their chicken and waffles. They actually had a logo for one of their meals there, so I tried it as well. I believe it was the Chick meal. I actually enjoyed all my food. I see they had a history of bad reviews, but I guess they are working towards improvement. With that said, there was one takeaway.... temperature. Now I tried this delivery and as a drive-through order. The fries come off like they aren't fresh tbh. They are seasoned really well, but they taste like they have been sitting out for a bit. I was disappointed the most when it came to doing the drive through order and still getting luke warm (leaning to cold) fries since i sat in the drive through (right at the window) for a few minutes before getting my bag. I assumed it had to be due to waiting on fries, but i guess it must have been for the waffle. I do appreciate the kindness of the server at the drive-through windows. My only suggestion is that they do better with the cook timing. I dine in, so I don't have any notes from a dine in experience. I'm just happy that the line wasn't long since I see it used to be that way per tge older reviews.

Luckily, the food tasted great. But the service was terrible. I sat in the drive thru for at least…read more15 minutes. The staff sounded happy, so that is great for them. But getting my food to me didn't seem to be their focus. I heard more personal conversations sitting at the window than any communication about the job itself. Two workers walked in after I had been sitting there long enough and I got my food probably two minutes after. It's almost as if the crew was waiting for the cooks to come in and actually cook.

The blueberry biscuit will turn the hearts of those non blueberry people. So amazing, fluffy, and…read morebright contrast between lemon and blueberry. Even better, the customer service! A group of us have visited three times in the last week and they are on top of it! Everyone is so friendly! Love seeing a business like this! Thank you!

I think this concept is great. I always have. The idea behind it is smart and well done. The…read moreinteriors are bright, fun, and make you happy to be there. Biscuits, donuts, and fried chicken are staples in my belly! The execution of the vision is where it's all gone sideways. Allow me to explain... They are cashier-less. They are also human interaction less. I do not like it all, although I am a hypocrite as I hate human interactions as a rule. That makes me torn. Ugh The non personal interaction, with the I don't see you vibe you get from the staff when you walk in turns me off. They can see me, but just don't care to. It's tough man. They also don't take good Ol' American cash. I could actually care less about this as I always use cards anyway, but to others it pisses them off when you can't use actual money at a place that depends on money to thrive. This is my real beef, personally. Cheap ass packaging and utensils. Trying to save a dime or so on packaging will make me never come here again! I usually just get handheld biscuits and gator tots so I have never needed to use utensils before. The last time I ordered a biscuits and gravy box. It was served to go automatically and it was in a thin paper box with no liner with a piece of folded up wax paper on the bottom. The fork and knife given to me is the cheapest version you can buy. Think gas station utensils, and then move a step down from that. It was disfigured out of the package and was useless to try and use to cut. It simply folded. Trying to eat this out of the flimsy, tiny box, paired with the aluminum foil thickness plastic ware they gave me, I got so pissed off I just threw it away. The biscuit was good, the gravy was good, the tenders were old and cold which made cutting it impossible. I do believe cooking folks food to order is a must in this day and age. The folks that own this place need to step up the packaging badly. These bowls should be served in actual plastic or poly bowls with a lid and decent set of eating utensils! '26 - 24

I cannot believe that I've never done a review of Libro! I have been going to Libro for years, and…read moreit has always been an excellent experience. Tucked away in the bookstore, this restaurant delivers an upscale ambience, casual service. I typically order the salads, but when I've gone with a small group, everyone enjoys their food. You can't go wrong here. In the late spring and early summer, it is so nice to sit outside on their small patio. I also don't remember ever having to wait to be seated (though they do get busy; I think I'm just lucky!) The best part is that I'm able to walk around and check out new books, especially from local authors! I highly recommend Libro.

Went here with a friend for dinner and had a lovely time! We shared the bruschetta appetizer and…read moreboth tried pasta for dinner, pesto genovese and short rib ravioli. The food was very good! Our cocktails were well made and came out in a timely manner. Our server was kind and helpful. My water glass remained filled and our table was cleared as we had our meal. We were sat by the cute little built in book case by the windows, and it was a nice spot to have a couple cocktails over dinner with a friend.

Horrible place to get food. Do not recommend the chicken or deli selection. Over priced and not…read morefit for a stray dog desperate for food.