This was our first time trying this restaurant. We ordered about 20 minutes before closing and they…read moremade our chicken fresh to order. The fries were most definitely not fresh. I found the chicken to be very salty. My husband liked that the tenders were really juicy. I loved how moist and tender the chicken breast was. Even after 25 min of driving home all the chicken we ordered was just....juicy. lol Because they were closing soon, the floors were being mopped and the smell of whatever they were using mixed with something else I couldn't identify was too strong to be able to stay. It was near insufferable. All in all, we are split on whether we'd like to return. I definitely plan to, but my husband doesn't. He prefers Bonchon.

Food was very good .. very moist chicken .. the macaroni and cheese was good but a little…read morewatery...service was friendly .. very small dining area . Overall a good experience

Loved everything about Gus's! I avoid meat mostly, but I was…read morenot about to miss trying famous fried chicken! The restaurant is tucked away on a small, empty street. There is plenty of parking in a lot across the street. We went inside and found it to be pretty busy, but we got a table for 4 quickly. The place was clean and homey-feeling and I loved the fact that they used disposable plates, utensils and napkins! It is probably way easier on the crew to clean up, and it adds to the relaxed atmosphere. I had the corn nuggets to start, yum! We finished them easily, they were so good. Then the entree of my chicken tenders, beans, and Mac and cheese came out, along with my sweet tea. The sweet tea was perfect, I drank a whole one during my meal and they gave me another to go in the souvenir Gus's cup. The food was just great, chicken was juicy and perfectly crunchy on the outside. Beans and Mac and cheese, delicious! I ate all of it even though I was stuffed. I even went so far as to order a piece of pecan pie for dessert, but unfortunately our server came back out to tell us they were out of it! Guess it wasn't meant to be (this time)! Our server was really friendly during our whole meal, chatted with us a little and made sure we had a great experience! Bottom line.... Go to Gus's!

Service 4 Atmosphere 3…read moreFood 2 Had all the chicken setting pre-cooked in a basket along with the okra so they would not have to work real hard and served us as they felt like it cold chicken and bland okra. I was very disappointed this again is the one in Memphis. Conversely, the one in Mesa, five stars all the way across some of the best chicken I've ever had Difference between a good and not good Manager

The blueberry biscuit will turn the hearts of those non blueberry people. So amazing, fluffy, and…read morebright contrast between lemon and blueberry. Even better, the customer service! A group of us have visited three times in the last week and they are on top of it! Everyone is so friendly! Love seeing a business like this! Thank you!

I think this concept is great. I always have. The idea behind it is smart and well done. The…read moreinteriors are bright, fun, and make you happy to be there. Biscuits, donuts, and fried chicken are staples in my belly! The execution of the vision is where it's all gone sideways. Allow me to explain... They are cashier-less. They are also human interaction less. I do not like it all, although I am a hypocrite as I hate human interactions as a rule. That makes me torn. Ugh The non personal interaction, with the I don't see you vibe you get from the staff when you walk in turns me off. They can see me, but just don't care to. It's tough man. They also don't take good Ol' American cash. I could actually care less about this as I always use cards anyway, but to others it pisses them off when you can't use actual money at a place that depends on money to thrive. This is my real beef, personally. Cheap ass packaging and utensils. Trying to save a dime or so on packaging will make me never come here again! I usually just get handheld biscuits and gator tots so I have never needed to use utensils before. The last time I ordered a biscuits and gravy box. It was served to go automatically and it was in a thin paper box with no liner with a piece of folded up wax paper on the bottom. The fork and knife given to me is the cheapest version you can buy. Think gas station utensils, and then move a step down from that. It was disfigured out of the package and was useless to try and use to cut. It simply folded. Trying to eat this out of the flimsy, tiny box, paired with the aluminum foil thickness plastic ware they gave me, I got so pissed off I just threw it away. The biscuit was good, the gravy was good, the tenders were old and cold which made cutting it impossible. I do believe cooking folks food to order is a must in this day and age. The folks that own this place need to step up the packaging badly. These bowls should be served in actual plastic or poly bowls with a lid and decent set of eating utensils! '26 - 24

I have loved Hattie Bs since it opened. I was disappointed in my visit this past Saturday. The…read moreprices have increased and wondered if it's because they are opening a new location. I used to order tenders and it came with 2 sides. It now comes with one. The staff was excellent. Service great. Food didn't seem as good. The greens had lots of stems tenders were good. Mac and cheese great. We drive from Collierville but not sure if it's worth the drive now.

I've been driving for about four and a half hours each year on this date to get this amazing food…read more I really needed it! I'll be back in 30 days. The staff is so nice; they're happy to chat and get to know you. They're very nice. However, I'd really appreciate it if they could cook to order next time. Friday was cook to order, but it wasn't last night or today. I guess it wasn't busy enough. This weekend 4/24-4/26/2026 is the Memphis location. My last experience 3 years ago was the Las Vegas location to not get it the two confused. So far Memphis is our go to.

FYI - this isn't fast food. It's made to order, so best to order online/phone if you're in a hurry…read more Finally took the opportunity to try this. Glad we did. I don't know what our expectations were but this is not spicy or greatly 'differen't taste. The crispy chicken compares favorably to that of the other nationwide and local offerings. My wife had a chicken wrap which she raved about. A nice touch occurred when we were asked to give recommendations for improvement. Don't recall this happening in my life! Of course, I couldn't think of any - still can't. I recommend

Chicken was bomb! Service was nice! We were some of the last customers of the evening and they…read moretreated us no less. Chicken was uniquely seasoned/marinated and hot, fresh and crispy! The dining area was clean and bright as well!

Went in for a quick dinner with the family and we enjoyed ourselves. We both ordered a 3 piece…read moremeal. I had greens and potato salad with mine. We also ordered a side of fried pickle and fried cornballs. We were both satisfied with the service and food. A little insider...this was the place we had our first date! :)

The fried chicken absolutely rocked my world. Wow! The crunch, the heat, and the juicy chicken tell…read moreme why it's famous. The collard greens were great. Hint of tang with great seasoning. The baked beans had a beautiful bbq sauce with a little heat from jalapeño. However... the other sides were completely lacking. The coleslaw tasted like it came out of a bucket. Just premade. The potato salad was overwhelmed by pickle flavoring and tasted like sweet relish. That seemed to be homemade though. The Mac n cheese was just underwhelming, unfortunately. It was missing a little something something... like soul. I can't speak on the service as I had it delivered. It came quick and hot. I was worried it the chicken was going to steam and get soggy but that was not the case. I can't speak on the ambiance since of the place either. This place was recommended by some locals so I thought I give the place a try. Stick with the chicken and you'll be safe.

Just waited in line for 15 minutes with cars on either side while the line DID NOT MOVE. There is…read moreone sign outside saying dining room open while another sign (smaller) on the door says the dining room is closed due to renovations. Service THIS slow while the dining room is closed is going to kill this place! Are you guys having to pluck the chickens yourself? Seriously waiting more than about 15 minutes in a line is ridiculous!!! Finally got my food after a total of 30 minutes in the line from start to finish. The sandwich was delicious and the order was correct but you guys have a serious issue with wait time.

On 5/19/2026 a bad experience from the manager yelling through drive through speaker at customer…read more Refusing orders and then talk smart over the speaker.

No matter which Jack Pirtles I go to, the food is always great. Especially the chicken tenders…read more I've ate fried chicken tenders from what seems like every place that serves them. Not many places can match these chicken tenders. Do yourself a favor and try this place.

I first visited Pirtle's when I first moved to the city in 2003 and I had not been back since until…read morelast week. I noticed the high marked reviews and I wanted to reacquaint myself to make sure that my one time experience wasn't just a fluke. I had livers, fries, biscuit and the chicken of course. The livers were ok, the batter had fallen off, so I got the strong liver flavor that I usually don't get with fried livers. The fries were fine, just packaged fries. This biscuits were cold and dry. However, the chicken did earn this place an extra star. The chicken had really good flavor, was juicy and a good crispy skin. If you are in the area, it is worth a try; unfortunately, it isn't worth the drive to go out of your way.

I'll give them 4 stars, simply because the food is great…read more I've visited here twice the first time I dined in. I was blown away by the ambiance. So cute! However the service was horribly slow, but the servers were so kind and again, the food (I had the catfish twice) was 10/10. All of the sauce options are a little overwhelming because you really do want to try them all. The second time I learned my lesson and just ordered it to go. I've

What an amazing, welcoming staff! I found myself getting in late to the hotel nearby and this was…read morewithin walking distance. Even after I ordered and was sitting there waiting, a few different people asked me if I was taken care of. I'd go back just for the hospitality. The wings were out of this world delicious! They were cooked perfectly and were cooked whole like the old days. I ordered 5 wings with a drink and fries (I chose sour cream and onion) and everything was delicious. I had a side of Memphis Hot for dipping and it paired will with the cajun dry rub (which had a nice kick to it as well). I mean look at those things! Seriously, look! They were starting to clean up a bit as it was close to closing time, but assured me I didn't have to rush. Great wings, Great Service and Great locations (in proximity to my hotel, anyway).

I cannot believe that I've never done a review of Libro! I have been going to Libro for years, and…read moreit has always been an excellent experience. Tucked away in the bookstore, this restaurant delivers an upscale ambience, casual service. I typically order the salads, but when I've gone with a small group, everyone enjoys their food. You can't go wrong here. In the late spring and early summer, it is so nice to sit outside on their small patio. I also don't remember ever having to wait to be seated (though they do get busy; I think I'm just lucky!) The best part is that I'm able to walk around and check out new books, especially from local authors! I highly recommend Libro.

Went here with a friend for dinner and had a lovely time! We shared the bruschetta appetizer and…read moreboth tried pasta for dinner, pesto genovese and short rib ravioli. The food was very good! Our cocktails were well made and came out in a timely manner. Our server was kind and helpful. My water glass remained filled and our table was cleared as we had our meal. We were sat by the cute little built in book case by the windows, and it was a nice spot to have a couple cocktails over dinner with a friend.