This location had really nice employees. The cashier was helpful and recommended the most popular food options. We really enjoyed our food. We ate inside and workers were actively cleaning the location. Anytime I am in Atlanta, I try to go to Bojangles. My chicken sandwich was so moist and flavorful. The potato rounds were crispy. All in all, a great experience. The manager even asked how my food was and thanked us for coming. read more

Bojangles - Lunch date - Fast Food Near Me - Marietta, Georgia

See all

Rude incompetent employee, I went in the store to use restroom and wash hands before eating my food I purchased thru drive thru. After using restroom I was informed restrooms are for paying patrons only. I informed him I was and he told me I was lying and to get out his store, I then asked for his name and he replied DONT WORRY ABOUT IT and to get out his store aggressively, mind you it's 7am and I'm a woman, I felt totally unsafe. this is all on camera btw. I had to ask another employee for his name or who he was and he replied hes the manager. Being a manger your the face of the brand, clearly he needs to find other employment besides customer service. I had to ask 2 other workers who he was the first said he didn't know the man's name but the man is the manager and another worker said his name is Alex supposedly. I attached the receipt so the business owner can know how their establishment is being ran. I had no issue with the misunderstanding of me being a customer but when I asked who you are or what your name is....never reply don't worry about it especially if your THE MANAGER, I won't be returning.UNACCEPTABLE! If you're not going to identify yourself as the manger when asked who your are....then how about don't be a manger! read more

Bojangles - Fast Food Near Me - Marietta, Georgia

If you like cold food, rude staff (prior visit) and extreme wait times for uber eats. ORDER HERE. Got the whole thing comped still not worth it. Maybe don't let food sit out for over an hour under a heat lamp and let it turn into jerky. Then take it out and let it sit on the counter for 5 minutes so it's cold when you hand it to the customer. Like come on how hard is this read more

Let me say this. For someone who has been in the hospitality industry for over 10 years. If you hate customer service don't work with people. Like the morning staff had the most ugliest attitude. All i asked was for cream And sugar. Still got ignored and still got the wrong items. Like i understand it's early and life sucks but if i come to you happy please change your perspective or better yet just don't work with people.... Respectfully wake up on the better side of the bed next time. And i will be a Karen because this was straight ridiculous read more

I have tried all Bojangles locations between this location and Athens. This location at Franklin Gateway is by far run and operated by the most professional people in the entire Bojangles Georgia footprint. I will pass every other Bojangles from here to Athens just to go to this location (even though it is 10 miles past my job location). Every other location needs to be closed and/or everyone fired. The food is always good and the service is by far the best you will get at any other location. I don't know who the district manager is but he/she needs to be fired and the people running the Franklin gateway location need to be promoted. The location on South Cobb Drive might as well just be closed. They already basically operate that way. Kudos to all of you who work at this Gateway location. Happy Customer... read more

I door dashed from this Bojangles in Marietta and had one of the best fast food breakfasts I've ever had. The chicken biscuit was absolutely perfect--crispy, juicy chicken with a soft, buttery biscuit that hit the spot. The Bo Rounds were just as good: hot, crispy, and full of flavor. Best of all, everything was fresh and hot--nothing cold or soggy. That really stood out to me because I usually DoorDash fast food, and it rarely arrives fresh or made right. You can really tell they take pride in doing things right here. Highly recommend this location! read more

The employees were accommodating and kind. They made my experience and I will be returning for their service.

If there was an option for zero stars, this would be it! With the way this place looks both inside and out, but most definitely inside, you'd steer clear. As this was my first time ever trying this chain, it most certainly will be my last. While I'm not going to elaborate on my discontent as a whole, I'll allow the pics to speak for themselves. However, all I've gotta' say is if you have 5 cats working behind the counter, I'm sure one can be afforded a broom, dust pan, mop or a simple rag w/ cleaner... Disgusting!!! read more

See all

This location is convenient and easy to get to. We actually went twice in one day because it was convenient to a soccer camp our daughter was attending. Went in for breakfast first and the drink area was absolutely disgusting despite it not being busy at all when we went in. There was spilled drink all over the counter that was dried and had been there awhile. read more

I luv their chicken! Similar to Popeyes from back home, Bojangles' Famous Chicken n Biscuits is my favorite here in Atlanta. The chicken is slightly spicey, moist and fresh. I ordered a 2 breast dinner, with Cajun Pinto beans and Mac-n-Cheese as my two sides. And the biscuit! Everything was excellent. The store was clean inside and out, brightly lit, but not overly so. They have a couple TVs, but the background music overpowered the TV sound. A nice place, just a block from I-75. read more

Bojangles - 10% discount for MilVets. - Fast Food Near Me - Marietta, Georgia

Me and my friend ordered a chicken sandwich and some strips. They were out of chicken sandwiches (which they had a very hard time explaining) so my friend just ordered strips as well, and we paid for those meals. They were ALSO out of fries, so we were asked to pull up by the door and wait for our food. We sat there waiting for roughly 20 minutes before we decided to drive back around to the window (the door was locked). As we suspected, they had completely forgotten about us! We watched as they scrambled to put the fries in the fryer (at this point, I would have preferred a refund, but they stopped talking to us). Another 20 minutes goes by, and some employee who seemed to be high stumbled out to give us our meal. The fries weren't salted in the slightest... but the worst part? There was absolutely no sauce for our strips/unsalted fries. This was my first and last time ever eating at Bojangles. read more

Around 11:20am I went to this location and ordered a 9 piece Bo Bite via drive thru. I started eating and saw a long piece of hair fried into one of the pieces of chicken. When I took it back and asked for the (GM) manager, Alex I think is his name came to the register and had an attitude. He never apologized or anything. As he started to open the register I mentioned no apology or anything? He got an attitude and said I'm not fucking finished. When he said that I escalated back on him. I am I repeat customer. I've even written a great review about this location. It really upset me for him to do me like that. Then this Mexican younger girl came over and started lying like I started it and recorded. The guy cursed at me multiple times before others came over. I cursed him back in response. I have never been so disrespected. A couple of the workers that recognized me from grabbing breakfast every other morning came over to me and mentioned that the GM is a hot head and this is not his first issue! The Mexican lady came outside and continued antagonizing me and recording as I drove off. The manager was a bald short Mexican guy. There are other bad reviews about that guy! They lost a loyal consistent customer. I'm never going back!!!! read more

Very slow drive thru, took almost 20 minutes to get through. The breakfast sandwiches were delicious though

This is Bojangles' store #1264. It's one of the newer Bojangles' stores to open in metro Atlanta. It's grand opening was Tuesday, May 9, 2017. It opened at the corner of Delk Road on Franklin Gateway, just down the street from the new Atlanta United FC Training Ground. This is just off I-75 exit 261 (SR 280 west (Delk Road) - Lockheed, Dobbins AFB). The City of Marietta is revitalizing this part of town, specifically Franklin Gateway (formerly Franklin Road) between Delk Road and South Marietta Parkway (the South 120 Loop). They've already made a lot of progress. I pass by this Bojangles' every morning on my commute into work. I watched it transform from an empty lot to a brand spanking new Bojangles' in what seemed like almost a blink of an eye. I grew up eating Bojangles' in North Carolina and I've noticed as the fast food chain has slowly expanded in the Atlanta area over the past 17+ years. Still, at the time of writing this review, there is only one Bojangles' located in Atlanta ITP (inside the perimeter), but the company inching closer and closer. This Bojangles' is the closest to Atlanta on the northwest side with the others further up I-75 and I-575 deep into Cobb, Cherokee, and counties beyond. I stopped in for lunch with a coworker and enjoyed a two-piece fried chicken dinner for $6.77 (tax included). This included a leg (drumstick), thigh, biscuit, and two "fixins" (sides). We both got two-piece dinners. For my fixins, I got dirty rice and coleslaw. For my coworker's fixins, he got mac and cheese and green beans. I thought the chicken was delicious. Admittedly, I think Popeyes' fried chicken is tastier, but it's also greasier. Bojangles' chicken isn't as greasy, so I can eat more of it before feeling sick. The leg and thigh (dark meat) dinner is the way to go. I've always liked Bojangles' biscuits. Again, perhaps not the best, but reliably buttery and tasty with no need for jams or spreads. The sides are OK. I've never found them to be memorable or remarkable, but not bad either. The store itself looks great. It's new and clean, inside and out. Inside, there were TVs playing the news (CNN). There was a sweet old lady who took our trays when we were done. Outside, the parking lot was nicely paved and the grass manicured. Normally, I'd give a run-of-the-mill Bojangles' 3 stars, but due to the newness of this location, I'll bump 'em up to 4. read more

See all

1 star because the lady at the window was sweet. My Bo rounds were barely warm and they forgot the cheese on my biscuit. I told them they forgot my cheese and they handed me a cold slice of cheese in paper. I'm expecting ready to eat food, when I go through a drive through. The right thing would be to remake the sandwich, correctly, so that the customer can enjoy it right away. I'll be avoiding this location going forward. Pretty sure I've had other missing items from them when I've ordered DoorDash smh read more

Why did I go into this place in the morning ordered a large French fries. The manager a bald "no offense" Mexican guy yells over the intercom I need medium fries. I said I want a large he say don't worry I got you. So when I get them why they put a medium fry in a large box. I mean you couldn't even see them just the towering box. When I said did you just put a medium fry in a large box and charge me like it was large. He was so pissed he just responded with I'll give you your money back. Yes you will $4.76 for a medium, but it's supposed to be large. So you could keep the difference. No sir not me read more

The food was good, not fresh like Zaxby's, but better than pdq - friendly service, fast and happy staff. The lobby was dirty

We came in for a break after a 4 hour drive from North Carolina and before a youth soccer game. The restaurant was meticulously clean, great Christian music was playing, and the staff was extremely friendly. They even laughed at my jokes. ;-) They recommended we wait a few minutes for "Happy Hour" and provided great recommendations to maximize our snacks. read more

I do not write reviews often, and usually bad ones when needed. This franchise of BoJangles is by far the best I've had. The food is insanely fresh, tenders are HUGE, and the staff was so polite. Not to mention the restaurant is exceptionally clean. 5-Stars all the way around. read more

Wow! I'm really surprised by the overall rating this location has. I have visited this Bojangles several times and different hours of the day. I have always had a great experience. Fast service. Great food. And friendly staff. I drive 35 mins to eat at this location because they the best. They would make Bojangles proud. read more

I'll preface this by saying Bojangles is by far my favorite fast-food chicken place. This location absolutely sucks. They are constantly out of menu items, service is ridiculously slow and the quality of food compared to other bojangles is terrible. I've lived in the area for several years and have had multiple bad experiences here. I will not be coming back read more

Absolute dogshit service. You get to sit in the drive thru line for 15 minutes because I swear you must be half brained to work here. Just do yourself a favor and go to gourmet cafe 10 seconds down the street. They definitely just take your order whenever they feel like it, and with no sense of urgency. Fire the whole crew and start over. You can see them all standing around doing nothing while 7 people are in the drive through and more have left. read more

Shut this store down or hire better managers!!!!! Between the slow service and shutting down the inside allowing only drive thru orders, I just don't see how this franchise is allowed to stay open which means it's probably a company owned restaurant which is even worse. Y'all suck almost as bad as the location down Cobb Parkway next to the QT. read more

I was so impressed today with this staff, they were so so busy, I went inside to place my order, they are just excellent. There was a customer giving them an Undeserved difficult time. The staff was still so respectful to her even though she didnt deserve it. My breakfast was so fresh and so delicious. read more

Exceptional service; incredibly friendly and helpful. OK food -- a little greasy for my tastes.

Waited 45 minutes so they could cook chicken because "the guy on front of ordered a 20 piece". What? Then to make matters worse they stiffed me on the pieces, giving me only 7 instead of 8 and they 'forgot' to put the biscuits in the bag. When I brought it to the attention of the cashier, I got attitude. Check your bag before you leave. Wish there was a Church's or Popeyes nearby so I wouldn't have to come here again! read more

Best Chicken Cajun Filet biscuits (I throw away first the bread, but am certain it is good).

I went through drive thru and they were fast and efficient with my order the chicken tasted a bit fu. Y but the staff was kind .

Worst place ever. Literally just sat in drive though for 15 mins and line hasn't moved. Well it did when I finally said enough and got out of line . read more

Slowest drive thru I've ever witnessed and they are consistent with this service. Today was the last chance I gave them. Management needs to step it up. Not coming back. read more

This is my 4th visit to this Bojangles and not one single time has my order ever been right. Tonight I got a 12pc chicken finger family meal with French fries, sweet tea, and honey mustard. What I actually got was 10 pc of chicken tenders with mashed potatoes and coleslaw, no sauce and unsweet tea. I was asked to pull up so they could make it fresh...22 minutes later that's what I got....This is something I would normally have gone back in to fix since it was completely wrong but the doors are still locked and they won't come to the door... they just look at you and turn their heads. Since I sat in line for 22 minutes, that meant there were 22 minutes worth of cars wrapped around the building and it's not worth waiting all over again. We love Bojangles but I'll drive out of the way to go to another one. They don't even try here read more

Biscuit and chicken were hot and fresh, drive thru attendant was sweet as tea. About all you can ask for.

TERRIBLE SERVICE!!!! SUCH TRICKERY !!! Driving approaching the store you see the sign that reads as follows "pork chop biscuits 2 for 4.00 so you notice the cars are wrapped around the building so you think I'll grab some for myself and co workers but I don't go through the drive through but go inside only to realize the horror of no service ! Once inside one customer was present at the counter I was second we stood there for several minutes before we were recognize or greeted while waiting I noticed the drive through attendant kept apologizing to the customers @ drive through then a gentlemen come from the back with a headset took off his apron brushed his clothes including his pants and started preparing orders without washing his hands then he started to take orders for the dining room that's when we were informed that they were out of the special that's lit up outside!!! I asked the gentlemen was there something else to compensate he states no so I asked how long were they out of pork chops he stated a few days I asked if corporate knew he then asked the gentlemen at the drive through who appeared to be the managers on duty and he said that CORPORATE WAS RATIONING THE PORK CHOPS !!!! Really so I realized the sign is only a trick to lure customers then trap them disappoint them then brush them off I was really done with this brand if I could give a half of a star I would as I drive past Quick Trip I realized I could've gotten better quicker service and a better sausage biscuit which is what I ended up with ... Next time I'll keep in driving read more

Bojangles - Fast Food Near Me - Marietta, Georgia

I've been here twice, the first time I got very sick, I remember this when I was in the drive-through this time. Luckily, I waited in the drive-through for more than 20 minutes and there was only two cars ahead of me. By this time I had decided that it's not worth getting sick again. read more

I really enjoy Bojangles food. The chicken is very good as are the sides. The biscuits are my favorite. HOWEVER. There is no reason on Earth why it should take more than 5 minutes per car for an order to be completed via drive thru. I wanted a Cajun Chicken biscuit, sat in line for more than 5 minutes and it never moved. I left. Went to a McDonald's and got a sausage biscuit. The line there moved very quickly.... read more

BUYER BEWARE! Especially if you ever go to Store #1264 at Kingston and Franklin in Marietta/GA. I went through the drive thru on 4/3/19 and the woman said my card was declined. So I gave her another one. When I called my bank they said she tried to run it a few times. Well, it posted. So I paid for the order twice. I printed out the snapshot of both my bank card and credit card showing that they were both charged and brought that to the store along with a copy of the receipt. The manager didn't seem to understand how something can be swiped on the 3rd and post of the 4th. I guess he thinks I'd take time out of my day to present my bank/CC statements all so I could steal $3.18. He also said there should be 4 transactions, not sure what that means. Basically, they ran a charge on my bank card, then ran the same charge on my CC and refuse to do anything to remedy it. So not only do they have cashiers double charging after claiming your card was declined, management refuses to do anything about it. read more

Service was slow and very Rude...food was OK, but nothing exceptional . Being from the South we expected better fried chicken... read more

First time visit this morning the scene was brightly lit and appeared clean. There was no wait inside or out but I like to go into a place so that I can observe the score and actual environment. I admit I know of Bojangles but since I don't eat spicy food or fried chicken it really offers me little options. I ordered a egg and cheese biscuit which totaled $2.43. The biscuit was way too hard almost crunchy and barely warm. When I got to work the cheese hadn't melted so it was just laid on top of the egg which was the only thing hot on the sandwich. Will I be back? Nope because to order such a simple item and it isn't good was a waste of my time and money. They had way too many pans of biscuits so maybe management should rethink cooking vs serving lukewarm or cold biscuits. Now that I think of it aren't these the stores that brag about made from scratch biscuits?? Ump you got to be kidding me. read more

Bojangles - Fast Food Near Me - Marietta, Georgia

See all

Great food but soooo slow. No visible management on duty to ensure everything is moving along and the other workers appear to be in slow motion. After three try's this may be my last visit. read more

This is the worse customer service ever they need a whole new crew because they was slow and very disrespectful i wanted my money back right when my order was ready 15 min later then one of the employees was looking at me and said to another employee wtf is she looking at ..... obviously i was waiting for my order that took 15 min to put together i was looking forward to mac n cheese n then told me well theres going to be a 20 min wait for mac n chees like wtf and then they told another customer that they didnt even have any wings and had the man waiting also about 20 min before ge was informed about his food worse customer service im still mad oh and not to mention that the fries was so salty tasted like the whole salt container fell on them read more