From Tx this was my first Bojangles experience. Thankfully my last as well! First they told me my card was declined because they couldn't figure out their machine and instead of getting help I guess it was easier to say it was declined. Then 25 minutes later they bring out my Boritto and asked "is it a regular or fuego?" I said fuego so she turns around and goes back inside with my food for another 10 minutes and then comes back with my order. She was the rudest, ugliest, 300lb she-devil I've ever had serve me food. I literally lost my appetite so instead of eating I'm writing a review. read more

Complete disregard of customer, staff spends more time yapping and let's customers wait until they're done standing and talking for about 15 minutes. Needs complete overhaul of staff read more

I've tried this place years ago but it was during breakfast so I was excited to try the regular menu. The chicken sandwich was hot but it was dry like nothing on the sandwich at all. The fries weren't hot which I don't understand at all since I had to wait for my food. The staff was really nice however and refilled my drink while I waited. I'll give it another try and just try something different. read more

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Glacial speed for service. Everyone moves as if they are trying out for being a zombie on George Romero's Night of the Living Dead. Gives a whole new look for fast food. read more

Everytime I travel down south I make sure that I stop at bojangles for the chicken and this time didn't disappoint. We are able to stop there and get my wife and I an order for the road. They staff was patient as we figured out what to order and we got the 3 piece meal in which I have the fries and she got the rice as well as the beans. She enjoyed her food and I know I enjoyed mines. If you are ever traveling make sure you take time stop because you won't regret the chicken is good and fresh. read more

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During our visit to Montgomery from California, we had the opportunity to visit this establishment and received exceptional service. Paris was exceedingly professional and kind, going out of his way to accommodate our family. The experience was delightful, marked by amiable staff and excellent food. We were truly grateful for the customer service provided and would strongly recommend this location, especially over "Slim Chickens" which is across the street and has horrible customer service! read more

WORST FUCKING SERVICE I'VE EVER HAD. Waited 45+ minutes for my food in the MOTHERFUCKING DRIVE THROUGH. went inside and only two workers were inside, and one was playing clash of clans on his phone. whoever runs this location needs to step down immediately. read more

There was a 96 health code, there was not a clean table in the whole restaurant there was personal items on the only clean table in there. The restroom was clean. I had a Cajun biscuit it was warmed over chicken was cold even though they were making fresh biscuits I didn't get one with the chicken biscuit. I love the cheddar biscuits, but you can't get one here. The cheese biscuit was fresh out of the oven but not fully cooked all the way through. Hash browns were amazing very hot seasoned very well had a wonderful flavor to them. The person with me had a ham biscuit it looked very good he also had a pimento and cheese biscuit good flavor. There are a lot of fast food restaurants around this place no need to stop here. read more

Service is very very slow. Food is fine, but it takes to long to get what you've ordered.

EXTREMELY SLOW. Gave order at drive through twice. Got to pick up window and gave order again. Asked to pull ahead and sat for 15 minutes waiting for order while many others drove around us. Still sitting here waiting for order. This is lunch time 12:40 p.m. People gave walked in and ate then exited while we waited. Walked in to find few customers, six employees. Asked about our order and they said waiting on your grilled chicken. Gave me my order which was missing a 4 piece. Manager said none ordered and I informed here we ordered twice at sign and once at window. Cashier walked to get it while manager walked away. Not coming here again oh by the way, never got a receipt either. read more

Great food and amazing services by the staff. It was so nice to get some amazing southern hospitality while visiting Alabama !

Bojangles is back and under new management. Hopefully they can work it out this time. It was here a few years ago and it closed and now reopened under new ownership. The chicken is solid, the biscuits are pretty good. The service is good. Parking and going inside is nice, you really get to see how friendly the staff is. I recently had their chicken biscuit and it was good. read more

Bojangles - a car parked in a parking lot - Fast Food Near Me - Montgomery, Alabama

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All I can say is Thank you! I am very happy to see this business thriving within our community. Food and service is always amazing and the owners take true pride in the place and always make sure the customers feel not only satisfied, but also happy with the overall service and leave with a feeling of truly being welcomed. Thank you to the staff for always achieving excellence. Your efforts are not going unnoticed. read more

Bojangles - Best Dirty Rice!!! - Fast Food Near Me - Montgomery, Alabama

The Eastchase location is extremely slow. They told us a 15 minute wait for a 12 piece family meal. We've been waiting for 30 minutes and they came to our car to ask what our sides were. This is ridiculous. We will not be back. read more

Great place to eat, wonderful customer service, great food, and the biscuits are a must too

I love this place! I think it's Black Owned franchise which makes me love it even more! My kids ask for McD's I take them here. They love it! My family loves the taste and good customer service! Love this place! read more

Youve got mush 1 and shmuck 2 trying to combine their 25 iq points to figure anything out. "49 steps to make a biscuit" and these morons are stuck on step one of having a brain. read more

fast food chicken - try to place order and told "it'll be 20 minutes for chicken". couple pieces they had looked small and dried out.

Wow! This Bojangles is owned by young people who care about making an impact on the community. This was my first time visiting this location, while visiting Alabama, and I am very impressed with their customer engagement. They have a strategic plan to engage their customers and change the perspective of young people, one event at a time. They are planning networking events, women events, and even bingo nights; all to strengthen the community engagement of local businesses. I hope it catches on here in Montgomery! The customer service at this location is amazing. A young lady entered the store and was unsure what the difference between the chicken supreme and chicken tender was, and the manager gave her one to try for free. I've been to many fast food establishments that don't offer their customers an opportunity to try before they buy. They also have $5 meal deals that come with your choice of meat, side, biscuit, and a drink! They are very affordable and accommodating to their consumers. I highly recommend this Bojangles. read more

Bojangles - The $5 meal deal is a steal! - Fast Food Near Me - Montgomery, Alabama

We've been in line for 25 minutes. How can a "fast food" place not anticipate a rush after work. Poor management that's what. Won't be returning here. read more

Really, it's ZERO stars. We went twice in one day...hoping the second time would be better since it was mid-afternoon. Both times we waited for 25 mins, the food was not good, and the staff was not friendly. No "I'm sorry for the wait" or " thanks for being patient." Nothing. Awful. The only thing good was the sweet tea. Worst Bojangles experience we've ever had. Will NOT be back. read more

All of the tables were dirty, said the biscuits would be done in 3 minutes. 20 minutes later, still no biscuits.We go up there and they say it's ready but still take their time to give it to us. They have no napkins, and all that they had for breakfast was biscuits. When we finally got our biscuits they were raw on the inside. They looked cooked but were raw. So the moral of the story is DO NOT COME TO BOJANGLES IN MONTGOMERY ALABAMA!!!!!!!!!!!!!! read more

its over rated frankly the food wasn't nearly as good as I thought it would be It took forever for the food to come out of the kitchen every table was dirty there was a pile of dirt that was swept together but apparently it is to difficult to find a dust pan and trash can the soda machine was broken there was no ice and no carbonation my family and i regret going there and do not recommend read more

Well, let's start with placing my grub hub order. I ordered a 3 wing plate with pinto beans and dirty rice as well as a 3 wing plate with mac & cheese. First the grub hub driver called to tell me that they were outbid dirty rice ... no problem, substitute mac & cheese. After delivery,we received a 2, 3 thigh dinners, no wings. The food was good, but the accuracy of my order was sorely lacking. read more

Great food and even better service! I grew up in Carolina so I was very excited to see a Bojangles when traveling thru Alabama and this place was awesome! Food was fresh and good! read more

The food here is underrated. I got my all day breakfast, fast and it tasted soooo good!!