I had a minor accident that resulted in some deep scratches that required body work. The entire…read moreexperience was seamless. They provided an accurate estimate, timeline and work with most insurance companies. All I did was drop my car, pick up my rental from city collision and pick my car back up a week later. The work was flawless. I definitely recommend them and will go back for detailing later. Car: 2018 Mercedes GLC

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

Hamlin's is great! I had to get some body work done on my car. Gary is super helpful and they are…read moreall friendly and efficient. My car was done a day early and when I picked it up, it was swept out , washed and armor all was on all the tires. An added bonus

They use a virtual agent online. The VA answers any question but it doesn't do so consistent with…read morewhat the garage does. It told me that they would work on my Land Rover. Wrong! They told me they would put parts I bought myself. Nope! It tells you it'll forward your service request and Hamlin's will get back to you. It asked for a preferred appointment date for service. Said someone would reach out to me. I gave a date, but no reply. I bought thousands of dollars in parts that I'm stuck with now. After nobody responded to the virtual assistant requests, I booked online.through their website after never receiving responses from the virtual assistant. Still never got a reply. I sent an email to the contact email address. No response. Sent a follow up pleading for confirmation. Nothing! Finally called. I work throughout their business hours, so I got voicemail. Left a message asking for a response. Nothing! Finally, took the time out of my work day to call when they were open. They said we don't do ANY of that!!!! Are you kidding me? Why the hell do you have a virtual assistant if you don't know how to use or? Or do you just not want to be bothered to check out its communications? Then why have it? Why offer online appointment setting if you don't know how to/don't want to utilize it? Why offer an email contact if you're not going to read the emails or respond to them? Why have voicemail for a business that you either, just outright ignore, don't bother checking, or don't know how to access??? Throw your computers and such out the window Flintstone, because they're obviously beyond your capabilities and you have no idea how to use them. Or maybe you just don't want to bother with them! Either way, they're useless to you!

After a very unfortunate motor vehicle accident, my car was towed to Critchlow's site…read more It took a few days for me to get there to empty out the car. Being a busy business, my car was moved further back in the locked area and was making friends with a lot of other totaled vehicles. Thankfully, an employee offered to assist me in emptying out my car. My driver's door barely opened. The driver side rear door was too close to next vehicle to open. The passenger side was up against a fence. I don't know how the burly man squeezed between the vehicles, opened the trunk, & passed everything to me. Very thankful for their quick response to the scene and keeping my belongings safe.

Towed my car and refused to let me get tools and clothes out of car until I payed them a $4000. I…read morecan't even work because of them. It's also illegal in the state of pa to hold tools, medication, and paperwork hostage for payment

I just picked up my car from Bellisario's. My relocation company damaged my car while transporting…read moreit from California over to Pittsburgh, PA. I quickly searched for a body shop nearby and found Bellisario's. They did an excellent job of fixing my vehicle and put it back in perfect condition - as good as new! I will take my car to Bellisario's for any future body work for sure! Jerry is the man!

Went here with a piece of my Corolla was hanging off and they fixed it for free! Nice place with a…read morecute dog

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Service was done on my car in January. The same thing broke down again in May. Was told if…read morethe part installed was defective, he would replace at no cost. Waited over two months to get the car repaired. Was finally told that I should take the car somewhere else to get fixed. Owner is only looking for big money. Rotten human being. Dishonest and I am glad I will never return there again.

This place was FANTASTIC!! Bill was GREAT to work with. They repaired my car with such a quick…read moreturnaround and kept me informed. They cleaned the inside and outside of my car, which was such a nice surprise. I highly recommend them if you need body work. Fantastic Service. Thank you County Line!!!

Took my car that's brand new. I was quoted 3 grand. Took it to the he dealership and the had a…read morecompound that worked very well and got rid of a lot of everything. I'm going to get the rest fixed there since I have a 500.00 deductible. Guy was super nice to save me money. Guess Bill is getting greedy!

I had to get my bumper replaced. This place is on the StateFarm approved, blah blah blah list. They…read moredid a nice job on the bumper, and gave me an extra bottle of the paint that they used in case I need it in the future. I am satisfied with the work on the car and they even washed and vacuumed it. But, a few things I need to mention: My car was not done on time, and I ended up having to go get it a day late. This was NBD for me, but I could see it being a problem for someone else. Statefarm told me that they would come pick up my car at my house and bring it back when they were done, they said that is just not true and no one really does this (maybe that should be a comment for statefarm, not Pittsburgh Collision). Their parking lot is super tiny and a major pain to get in and out of during rush hour. Overall, I am satisfied, and the issues I had were minor, really they didn't even bother me, but I could see someone else getting bent out of shape about them.

This review is for an estimate at Pittsburgh Collision Butler St 15201…read more Took for an estimate on drivers side door. Slightly pushed forward while opened & wouldnt open/close properly. Was told cost would be at a minimum $3,000 and if not done may not pass inspection. Took to another local family owned, reputable garage for 2nd estimate (38th & Penn Ave 15201). The elderly owner looked at the door, went back into the garage, came out with a wooden block, placed it in door hinge, opened/closed door several times, removed block, pulled down in door with his body weight, closed door & it WAS FIXED!!!!!!! He told me "no charge" Lol. I gave him some cash and told him to buy himself a dinner up the Little Italy Days. Needless to say, Ill never go to Pittsburgh Collision for any service.

I found Iezzi's through a recommendation by a friend. His rec came with the helpful statement that…read morethey never tell you to get anything done that you don't need. As a single woman, I hate shopping for new mechanics. (If you're a woman, you know why.) And particularly hate taking chances with a total stranger. For women who want the short and sweet - Yes. Go to Iezzi's. So with my friend's reference, and name dropping over the phone and in person, I tried this place out. He made time for me just a day later (although the rule of thumb here seems to be first in, first served - no appointments). They also drove me home - not everyone does that nowadays. Just a few hours later, they called to tell me what was up and how much it would cost. I can't say they were the cheapest, price-wise, but they were worth every penny. FTR - my car is a piece of crap that's been kept together for about four years now. While a few people have told me it's basically okay to drive, and a couple said one good pothole and it'll break in half, not one mechanic has told me exactly what I need to know about either of those situations. As part of the service with a car new to them, Iezzi checks it out all over - top to bottom. No extra charge for this service, btw. They gave me in plain terms the good and the bad, not sugarcoated, but no doom-saying either. So I know pretty much where I stand with this car for the first time in four years. And as my friend told me, not a single thing was suggested to me that didn't need to be done. Oh, they also top off all fluids, and fill the tires. How often does that happen? An honest mechanic who works quickly and efficiently, doesn't baffle you with lingo, and goes the extra mile. Wow!

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.