Absolutely love dealing with them always clear and transparent about their everything from repairs…read moreto time line have used them a couple times will continue to do so when needing any body repair. Tell your friends they are the best and warranty the work as long as you own the vehicle which is amazing

Fixed my bumper in a week after I got into a fender bender. Gave me text reminders and even redid…read morethe insurance quote when I accidentally filed the claim wrong. They were very nice working with me and fast at getting my car done.

I am unsure why you'd take a vehicle here. Everything we had completed for repairs was done at…read morebelow a mediocre level. Taping off things? Unheard of. Block sanding, who does that. Assembly and putting bolts and pins back in, optional. And spraying paint, you're better off having a two year old spray with a rattle can. I wish I could attach pictures to show how our bumper was put on. They cut tabs off another bumper and used sheet metal screws to screw the tabs to the new one.

Excellent craftsmanship, high quality work. Our dinged up and scratched car came out good as new or…read moremaybe even better. Top-notch customer service.

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

Incredibly abusive, incredibly bad at dealing with people…read more I called in to inquire about when I should bring my car in after an insurance agent told me to call them for more details. Instead, I got a round of verbal abuse, got called an "asshole", got told "all of you look the same" (my last name is of Asian origin), and that "we don't need your business." I guess they won't get it.

My god what a magician. Took in my severely dented VW golf 2013 TDI in which had a horrible dent in…read morethe back left rear upper panel. I wish I had taken a picture to compare before and after but it's as if there was never a dent. The dent was at a corner of the frame so it wasn't just a simple bump out. He had go resculpt the corner. A true artist, he bumped out edge and repainted/buffed the finish. Also a really great guy he's super fun to talk to and mentioned he's been working on cars since he was 18! (40 some years ago) 5/5 would come again.

This review is for an estimate at Pittsburgh Collision Butler St 15201…read more Took for an estimate on drivers side door. Slightly pushed forward while opened & wouldnt open/close properly. Was told cost would be at a minimum $3,000 and if not done may not pass inspection. Took to another local family owned, reputable garage for 2nd estimate (38th & Penn Ave 15201). The elderly owner looked at the door, went back into the garage, came out with a wooden block, placed it in door hinge, opened/closed door several times, removed block, pulled down in door with his body weight, closed door & it WAS FIXED!!!!!!! He told me "no charge" Lol. I gave him some cash and told him to buy himself a dinner up the Little Italy Days. Needless to say, Ill never go to Pittsburgh Collision for any service.

Have had multiple great experiences with Pittsburgh Collision. We've gone through some bad luck…read morewith our Subaru being hit and have taken it to John at Pittsburgh Collision each time. He is very helpful and straightforward about the process and timeline. He saves money for you when possible and the work is amazing. Our aging car always looks better after leaving his shop. He also helps you plan with a nearby rental car place and coordinates with them on the return when you pick up your vehicle. Very impressed by everything.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

My son was home from college and needed his car inspected asap. Called around and this place had…read morean opening in 2 days with other days that week available as well. Dropped his car off and they call to say he needs new back brakes and rotors. My son being in college, decided he would put them on with his dad to save some money. When he picked up the car, he asked when he could bring it back to be re-inspected and the guy said he was booked for the next 3 weeks. In other words, because he wasn't making money, he would not re-do the inspection. Charged my son $50 for nothing, didn't even put an emission sticker on. The car is only 2 years old. I prefer going to a mechanic who doesn't want to take advantage of a college kid.

I've been in the automobile business for over 50 years, owned car dealerships and had several of my…read moreown body shops and Tachoir Auto Body is exceptional. Great communication and fantastic work. They kept me informed through the entire process and gave me my Lincoln Aviator back in perfect condition/ I'd recommend them any time and have already sent multiple clients their way that also were totally satisfied. The experience was so good that I'm now actually working with them.

The body work done on my 2017 Subaru Outback was outstanding. I highly recommend them.read more

I had a minor accident that resulted in some deep scratches that required body work. The entire…read moreexperience was seamless. They provided an accurate estimate, timeline and work with most insurance companies. All I did was drop my car, pick up my rental from city collision and pick my car back up a week later. The work was flawless. I definitely recommend them and will go back for detailing later. Car: 2018 Mercedes GLC

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.