Fast friendly and good job. They made the process pretty simple. Good job. Follow the signs off…read moreSwetzer.

Collision Pros did an amazing job repairing my door so fast! The quality of work is a 10 out of…read more10--it looks perfect. Madison was absolutely wonderful and went above and beyond to help get everything done quickly and smoothly. Great customer service, excellent communication, and top-notch work. I highly recommend Collision Pros!

star buisness! The staff are professional & kind…read more I was notified about repair progress and other issues through the process. With a thorough inspection, knowledge & the wisdom to repair my vehicle was done and looking like it was off the show room floor a lot sooner then I expected. I have a LOT of good to say about this buisness.. The best way to sum it up is that this place is top notch!

Justin was quick to assist me even though I was 30 minutes early to the time I said I would arrive…read more He was efficient with helping me with my rear hatch door of my '19 rav4 and him and his technicians found the best resolve for the issue I was having! I usually don't enjoy making a trip to the body shop but they made this a quick, easy and painless visit! Thanks Justin!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

My daughter and I had an outstanding experience with Caliber Collision in Loomis! Having to get…read morework done after an accident can be stressful but not here! From the moment I walked in and spoke with Melanie all my worries and concerns were put at ease. Everything was clearly explained and the repair process was completed in a time manner! I had checked into other collision centers and none of them compared to the overall value and professionalism I found here. My family and I will continue to do business with them because of our amazing experience! Thank you CC...we appreciate you!

I just picked up my truck after some fairly extensive repairs, and I'm genuinely impressed with the…read moreteam at Caliber Collision. While a couple of minor details weren't addressed initially, I had a conversation with the General Manager who was both professional and reassuring--he committed to making things right, which I greatly appreciate. Throughout the repair process, communication was excellent. I was kept informed at every step, which really helped build trust and ease any concerns along the way. I dropped the vehicle off in Roseville, and the work was completed at their Loomis location--likely the reason for a few small oversights. That said, the overall quality of the work is outstanding. My truck is black, and anyone who owns a black vehicle knows how unforgiving the color can be--yet the finish looks fantastic. There are still some minor issues needing attention, but I'm confident they'll be resolved soon, as promised. Bottom line: I wouldn't hesitate to return to Caliber for future repairs, and I absolutely recommend them to others. Their professionalism, craftsmanship, and customer care truly stood out. Stand outs: Mike Privitt Service advisor 279-279-7228 Brenden Coach General Manager

FAMILY! Corey, Jamie and crew are the real deal. My…read morefamily and I have had the best experience with them. I have never had a body shop carry this level of service with the level of respect and integrity like smitty's auto body. I first brought my GMC Denali to them after damage from a hail storm and Corey gave me a tour of the shop. He showed me all the custom work being done, It was them knew I was in great hands. Any painter/detailer that makes a black paint job look like a mirror when done I will be forever a Customer for LIFE CHIAPERO FAMILY

This is by far the best experience with a auto body shop I've ever had…read more Great service and pricing and responsive to all my concerns. Love supporting this awesome family owned shop. Mike L.

Ty or Tye was absolutely awesome to work with and went above and beyond to take care of all my…read moreneeds as a customer. I came into Collision pros because of a rodent infestation that tore up a lot of wiring in my Ford Ranger truck. There was a problem with my after market alarm because of the wiring was chewed by the rodents and Ty worked with AAA to get a new one installed. After replacing the truck wiring and alarm wiring we found out there was still a problem with my Ac system presumably from the rodents and Ty worked with AAA again to make sure everything was working 100% before I got my truck back. I wanted to send out a special thank you to Ty and Collision Pros in Auburn for really taking great care of me from start to finish even know my truck had a lot of work to be fixed from those pesky rodents. Ty was great with communication the whole way and even got me a ride home after dropping off my truck.

If I could give more than 5 stars, I definitely would! Customer service is more than excellent,…read moreKevin was super helpful & informative. My car looks amazing. 100% recommend them!

Super easy to work with and no pressure at all. They were flexible with dates that worked for me to…read morefix two of my doors that had big dents (from me turning into a flatbed trailer) and you can't tell at all! Great work.

First off, I won't be responding to any responses or messages from this review…read more Tuesday evening, a call went out on the radio for assistance for a vet whose car had broken down and was stranded out by Sacramento airport. We got a tow (A1 towing by the way.) to my husband's next job site. Patrick gave us a call the same night, having heard our request on the radio, and offered, amongst other things, to help fix the car, free of cost. And since our car is literally our lifeline right now, that if the car was beyond fixing (or it would cost too much to fix), would set us up with something cheap we could make payments on. Here comes Wednesday... Patrick sends a mechanic out to look at the car, and help us out with food for a couple days since the start of the job site got delayed and my husband gets paid daily. Mechanic runs the OBD reader, replaced the sensor the OBD reader flagged and the battery since it couldn't be saved, said everything else looked fine (husband also looked at the OBD reader so can confirm they weren't hiding anything at the time). The car was overfull of oil, so he spent a while longer trying to get oil drained out of the car, thinking 1. That might be why the car still won't start and 2. If we DO start the car - SPECIFICALLY (this is important later) - so we wouldn't cause so much pressure the head gaskets blow. NO MENTION that they might already be blown. NO SYMPTOMS either. The last thing the mechanic said to us on Wednesday was, "I'll see you tomorrow." (He had to come back with a specific tool to get the oil filter out to drain the excess oil. Once again, his diagnosis had nothing to do with the head gaskets.) Come Thursday morning, we shoot both Patrick and the mechanic a text so we can plan for the day, try to find some place cool to settle until the mechanic came back by. (The day before the mechanic had shown back up with the part without calling to tell us he was on his way, so we wanted to make sure we were there when they showed up.) Hours went by. My husband left several messages for the mechanic and Patrick throughout the day. Grateful, but confused. Literally told them if there isn't anything they can do, to at least let us know. Fast forward to Friday afternoon. We get back in touch with the radio station. It took him a few hours to be able to get in touch with the mechanic. The mechanic then told the DJ, 48 hours after telling us "see you tomorrow" and then ghosting, that it's a blown head gasket and there's no more they can do. Oh, and by the way, Patrick is now out of town. We still haven't heard a single word from either of them. We appreciated the help. We really did. We still do. But I can't imagine a more unprofessional way to conclude business with somebody. Especially a veteran. Based on this interaction, they show themselves to be unprofessional, unreliable, and untrustworthy. There will be more work to be done on the car, and on future cars. They just lost years worth of potential business. I count myself lucky this was a comp job and that I didn't loose any money at their hands. Still very grateful for the assistance they DID provide, but it was a mockery of generosity. NOTE: I do remember the name of the mechanic, but as I'm certain his involvement in this fiasco was all Patrick's doing, I'm not willing to put him in the spotlight.

I honestly wish I could rate this establishment 100 stars!!!…read moreI called this location because the caliber collision in Grass Valley straight lied to my face about fixing a bad repair job. I had two repairs done in the same vehicle location. My insurance paid at least $9-11k to have this done. The front right side plastic part was coming off. I had been meaning to take it for a while but as a business owner I found no time. The manager at the grass valley location lied straight to my face and said there was an impact mark where there wasn't. I was completely dumbfounded since they have a lifetime warranty on the repair. He said it would be a simple clip to fix it and he pushed the plastic back in to place (which I had done many times before). He said that would hold and if it was his car he wouldn't do a thing about it. Fast forward to this amazing location. I called and spoke with the most understanding and kind receptionist. I wish I had got her name (will update when I can). She listened to my frustration and said I should immediately talk to her manager. I did just that and explained what craziness I had experienced at the other location. He straight up said "there isn't an impact make." What a relief and vindication I immediately felt. She said he would talk to a regional manager about the situation. The next day I received an email telling me the company was going to fix the faulty repair for free honoring their warranty! Big Big Thank you to this diligence of this manager jackson and his team! They are amazing and wonderfully understanding crew! Thankfully they are 2 minutes from my business and will only ever go to that location again!

I love this place Robert is awesome to work with. Only place I'd go for car repairs. I have had the…read moreunlucky pleasure of having to get my car repaired, thank goodness the process here made it a little more bearable.