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Boba Tea Company

2.8 (49 reviews)
Closed • 11:00 am - 7:00 pm

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Miriamn L.

Tried this for the first time at tucson mall and was imposed with the taste. The staff was friendly and helpful. I didn't wait long for my drinks. Prices are fair and I thought the place was clean. Will definitely try other flavors when I come back.

Rude employee

I'd give this place a zero star review if i could. Service was absolutely terrible, worker did not ever acknowledge me, just stared at me like im stupid until i had to say Hello for her to start taking my order. Gave me dirty looks the whole time while I was making the drink and proceeded to give me 95% ice in a cup with the toughest, hardest boba i have ever had in my entire life. Do better

Kiosk
Brinny S.

This boba spot in Park Place mall is a convenient stop as you're shopping. The self checkout kiosks make it easy to order, and you get to see photos of the drinks on the menu. They have lots of different selections, and service is very fast. My drink took only a couple minutes. I ordered the Thai tea, and although it was a little on the sweeter side, it was good, and if I'm in the area, I'd stop by here again.

There fast and make amazing drinks the service is great and they made me smile and all of the workers there were very nice and patient with me

original boba
Lauren F.

boba is okay. not the worst and not the best. the staff was helpful and friendly. they have screens where you can place your order. the one thing i did like was the customization option

No Boba?!?!

Never out front to take order. Always sitting in the back where I have to hollar and ask of anyone is working. Slow service. Several times they have been out of Original Boba!

Menu
Jeannie C.

We've been to this Boba place at Tucson Mall a few times and have been happy after each visit. It's located on the 2nd floor next to Forever 21 sandwiched between a jewelry/beauty store and the Agua Fresca place. The menu initially seems confusing, but they appear to be grouped into categories of original milk teas with bobas (Bobatea), fruity teas with popping bobas or jellies (Flirtea), teas with added caffeine (Vitalitea), lite teas (Nuditea) that are sugar and fat free and Naughteas that are various combinations. Any drink can be customized as well. I've tried the My Thai, Geisha, Blush and Crush so far. I'm not a boba connoisseur, but each of these drinks have been refreshing, the bobas tender and fresh and they don't skimp on the popping bobas. Only once has an order had an error (I requested jellies and got popping bobas instead), but it wasn't a big deal. When we've gone the lines haven't been long, but the place has only recently been open so that could change.

Iced My Thai with regular boba
Kelly B.

Had the My Thai boba tea. Not the best Thai iced tea I've had, or the best boba, but overall it was good. No major complaints. Quick, easy mall location. I'd return to grab a boba tea again while shopping.

Jazzie

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1 month ago

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4 months ago

AMAZING. bethany and gwen saved me. they are god's angels and i will forever be changed by the amazing service that was provided to me

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8 months ago

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11 months ago

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4 months ago

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2 years ago

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1 year ago

Horrid tea that tastes awful. Their boba is not authentic and is hard and makes me sick to my stomach. Never again

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2 years ago

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3 years ago

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2 years ago

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8 years ago

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2 years ago

Great flavor with drink, workers were very respectful. Great customer service, very clean looking. Will be coming back again soon!!

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2 years ago

Boba tea company, Is great they have good customer service and the employees are very respectful and it looks very well taken care of.

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4 years ago

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3 years ago

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5 years ago

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6 years ago

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8 years ago

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8 years ago

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7 years ago

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4 years ago

Very expensive. Medium size Jazzie without boba and only 75% filled up costs $7 . Regret purchasing it

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7 years ago

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7 years ago

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Ask the Community - Boba Tea Company

Review Highlights - Boba Tea Company

“We've been to this Boba place at Tucson Mall a few times and have been happy after each visit.”

Mentioned in 3 reviews

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2.4 mi•Hedrick Acres
•$$

Best service and the Creme Brûlée is off the charts! Wonderfully decorated and Anime legit! Go…read morethere now!

My boyfriend, sister, and I stopped by Ume Tea and unfortunately had a pretty frustrating…read moreexperience from the moment we arrived. We got there about 5 minutes before opening. The door was already open, and we watched another gentleman walk in and order four drinks, so naturally we assumed they were serving customers. However, when we entered, an employee told us to go back outside and wait until they officially opened. No problem. We waited and came back in at 12:02 PM. Once we were ready to order, we asked for a drink with regular tapioca boba. The employee told us it wasn't ready yet and suggested crystal boba instead. We explained that we were willing to wait for the regular tapioca, but we kept getting the impression they really didn't want us to order it because they repeatedly emphasized that it would take a while. Crystal boba is not the same thing as traditional tapioca boba. At that point, the employee was also having issues with the POS system and seemed very stressed trying to make the previous customer's drinks while simultaneously texting their manager for help. We were asked to wait off to the side. About 10 minutes later, who I assume was the manager arrived and helped get everything sorted out. After asking about the available toppings and trying samples of the crystal boba, we finally placed our order. Unfortunately, two of our three drinks came out wrong. One drink was supposed to be a plain Jasmine Floral Milk Tea with lychee jelly and light ice. Instead, it came with no jelly at all and regular ice. Another drink was supposed to be a Strawberry Jelly Watermelon Slush with crystal boba, but it arrived with lychee jelly instead. By that point, after waiting through the opening confusion, POS issues, topping availability issues, and ordering delays, we honestly didn't feel like spending even more time having drinks remade. For nearly $25 for three drinks, I expected a much smoother experience. I understand that opening can be hectic, but it felt like the shop wasn't fully prepared to serve customers when the doors opened. The drinks themselves were fine, but getting two out of three orders wrong after such a long wait was disappointing. Hopefully this was just an off day, but based on our visit, the experience didn't live up to the reputation and positive reviews we saw beforehand.

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