I had a really upsetting experience here today that left me in tears. While ordering, the waitress repeatedly yelled at me about choosing sides for my meal, even after I had answered multiple times. It was confusing and uncomfortable, and I became so flustered that I forgot parts of my order and didn't end up getting what I wanted. We were also not given utensils or napkins, so we couldn't eat our biscuits properly. There were only three or four tables occupied at the time, so the restaurant was not busy. Update: I wanted to add we've been coming here 1-2 times a month since we moved here last year and have always had a wonderful time. So this experience really shook me. read more

Horrible service! There were a lot of elderly people patiently waiting for a table and the Manager lady with short gray hair and glasses told the host to "ignore the people waiting, and do not seat anyone" and was very rude when spoken to. I would not recommend this place to anyone. read more

The food is always good and has always cones as ordered. The staff is friendly and attentive. I'd rather go here than most "steak houses".

Food is always great and the servers are friendly and quick. I have never had a bad experience there. The managers seem very helpful as well. read more

It's Bob Evans... you get what you expect. Here's what you don't necessarily expect: Service that is fine-dining level of subtle catering. Everyone at this location is a person who sees you as a person. Drawback: slow kitchen. Perk: conscious of food allergies etc. I had a gluten-free breakfast and David had a rare gluten-ful indulgence (away from our gluten-free home.) Breakfast at a restaurant feels like such a treat sometimes! read more

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We came in for dinner tonight and the meals were good but our waitress, Anita, had attitude. Nothing was her fault. If I ever come back in there, she will never wait on us again. Should of known it wasn't going to be good service as she was so abrupt. read more

I feel it was terrible service by the waitress. Came to the table. Didn't ask what would I like to drink? Just start it off. What would you like to order? Very short. I said I would like a coffee first before I look at the menu. Never checked on her service throughout the meal. I asked for crisp bacon. It was burnt. I asked for biscuits and sausage gravy I received chunks of sausage and what I guess they call gravy. read more

Friendly stay and my waitness Sam was a delight! Love the biscuits and could have had two and called it a meal! Breakfast at 5pm is a treat when I'm on the road. Glad I stopped in. read more

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Came in today for a dinner. After moving to ohio a few weeks ago, we kept passing bob evans everywhere, so we finally decided to check it out. I absolutely love the whole country decor and the little baked goods/candy stand. Its a nice touch. We got seated fairly quickly & our waitress was amazing! Food came out very fast. We werent even finished with the appetizer and our soups came out. We were finishing the appetizer and our main course came out. Although its great to have fast service, its not great to have all our food waiting for us especially since it got cold. We ordered chili fries for appetizer, chicken soup & potato cheddar soup, for the main courses we had country steak & fried chicken. Every single item tasted as if it was pre cooked/out if a can/frozen/no seasonings at all. It felt like they have everything delivered in cans/bags/frozen & they just heat it up. Is that the MO for bob evans? Its like a sit down fast food joint. My chicken was hard to cut, had no taste, and felt as if it was freeze dried at one point. Soup had a very out of the can taste. I didnt eat my meal & the waitress asked if everything was ok. I was honest and let her know it didnt taste well prepared which was true. But she apologized asked if i wanted anything different. I let her know its ok no need since i know they are closing for the night soon. We had the Reese's pie for dessert. That just tasted like a Reese's pie from the store but was good. Idk maybe coming from out of state, we have higher standards but I know we probably wont come back to a bob evans anytime soon. read more

We ordered curbside pickup. The food was ready when promised and was hot and delicious. Cranberry chicken salad was fresh and very good. The buttered chicken was hot and tender. They did forget to give us the chicken soup we ordered but the manager was helpful in solving the problem. Overall a good Bob Evans meal and experience. read more

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Service and wait time are very important. You guys do well however on sundays no matter the time usually no good service and food very if if

Food is amazing. The waiters are nice and friendly. It took ten minutes for our food and there was five of us. Pretty decent nothing horrible and have a cool interior. 10 out of 10 recommend. read more

Had breakfast here with my family, party of 8. They were not able to make a table for 8 people so they had two of us sit at another table. I thought that was weird. I ordered a caramel mocha and the Pot Roast Hash with scrambled eggs. The caramel mocha was so freakin sweet. It literally tasted like melted caramel sauce. I couldn't finish it. The Pot Roast Hash was alright. The meat was tender and flavored well, but the eggs were kind of rubbery. I don't know that I would go out of my way to eat at Bob Evans if there were other choices in the area. read more

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I wish I could give a better review because I can tell they're trying (plus the Strawberry Supreme Pie is delicious and one of my family's favorite traditions). But every time I've either dined in or the two times I've carried out--the wait times were extremely long and the staff seemed unable to do simple things like pull up my online order or input coupon codes. On the bright side, our server Kayla tried really hard and apologized several times for the wait and inconvenience, and the manager gave us a 20% discount for our trouble. I appreciate their extra effort in trying, even if overall the experience was disappointing. read more

I had a bad experience previously at this location but was in a hurry to get dinner. When my family and I arrived the manager created us with a laugh saying he could not believe how crowded it had become. There were three people at the time. Once we're seated we decided to order, but about 30 minutes later, the waitress decided to inform us she lost our order while laughing. When we finally got our order over an hour after we arrived the portions were small and well over cooked. When we asked questions, the waitress would just walk away. Additionally, the place was not very clean nor was the silverware placed with care. read more

Bob Evans - Honey Butter Chicken and Biscuit - Breakfast & Brunch Near Me - Akron, Ohio

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I never really liked Bob Evans just because of their menu. But I went there today with my family and boyfriend and it was a little busy but not that much. Once we walked in everyone looked at us very judgmental. Our waitress was very rude and treated us bad. My mom waited there for 20 min after we ate our food and she didn't even ask us for our check. We had to go to a different server for our check. She looked like she didn't even want to be there. There was pregnant workers there and they looked like they wanted to be there. There wasn't a lot of people talking it was kinda silent in a way. I don't recommend this place at all. read more

So I've been to this particular Bob Evans many times over the 12 years I've lived in this area. It's always been a good experience until today. I ordered pick up for dinner. When I arrived, there were four employees discussing something amongst themselves. One young lady saw me waiting at the to go counter and said, " someone will be right with you". I said, "ok, thanks". As I stood there waiting, the employees continued to banter with each other about what seemed to be something they were unhappy with about either a customer or the job itself. When they were done complaining to each other, they split up and went every direction possible except to me at the to go counter. I stood there waiting for service. The girl who said someone would be right with me, walked past me and went to the hostess stand and started putting crayons and kids menus together. The other girls walked away from me to other areas of the restaurant. I stood there alone and waiting for service. I saw my bag of food with my name on the receipt sitting 5 feet from me behind the counter. Since not one of the employees made a move to come and take care of me, I said out loud, " I see my order here, I'm just going to grab it myself. I walked behind the counter and grabbed my order. Only then did one of the employees say, "I have to check that order". I said, "It's mine, I see my name on the receipt. She then said ok. I walked out with my order. When I got home, all the food I ordered was in the bag. All of it was good with the exception of the steak. The steak was inedible. It was full of fat and gristle. A better explanation is it was all fat and gristle with no edible meat to pull away from the fat and gristle. I threw the steak away and ate the bread, corn, fruit, and potatoes. I then cooked a hot dog for my protein. This was a very bad experience for me. I don't think I will ever order from this Bob Evans again. For some reason this post shows me from California. I live in Akron Ohio very near this Bob Evans read more

Bob Evans reminds me of a bigger Denny's/IHOP.. the food was decent, decent portions and our server was very attentive which was very good during the breakfast rush... read more

I understand how difficult it is to get help right now, which is why why I chose to pick up my order rather than try a delivery. It was done on time, no problem. I got home and realized they forgot the gravy for my biscuits. Well, it's just not sausage gravy and biscuits without the gravy. I called, and yes, there it was, still sitting in the window. So I had to make the 12-mile round-trip trek back to get my gravy. It was a waste of my time and gas, but the food was as good as always! I felt they could have offered me something for my time. They didn't, not even a cookie. read more

Bob Evans pretty much a chain restaurant can I get the same thing at any one of the other Bob Evans restaurants stable worthwhile dinner with a fairly random choice on the menu what is often times or considerable weight to be shaded. The servers always seem to be polite. read more

My family ate here the morning after my uncle's wedding. It was located near the hotel everyone stayed in and was actually in walking distance. We had about 30 people in our party. They cleared out the back section for us and accommodated as much as possible. We were all able to sit together around the same tables. The food was pretty good. Bob Evans is one of my favorites places to eat soI ordered a ton of food. My eyes we are bigger than my belly. I ordered an egg white omelette with ham, cheese and spinach with a side of wheat bread and fruit instead of hash browns and a single cinnamon hot cake with a side order of sausage patties. The omelette needed more spinach, which I ordered and was given but it wasnt the best I've had. The cinnamon pancake and sausage were good. I never recieved my toast so I traded it in for rolls to take home and they looked like they were stuck in the oven a bit longer than they should have beeb. The fruit was delicious and fresh. Overall, great prices and food. The server was friendly. I am sure we ran her ragged but she did a wonderful job! read more

Bob Evans - Our table ordered an array of food and drinks - Breakfast & Brunch Near Me - Akron, Ohio

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Metal in my food!!!! Almost choked. My 3 yr old daughter was eating an omelet, luckily I take one bite of her omelet and it had the metal in it. Could have been much worse. I hate the negligence of this place. read more

Bob Evans - Metal in food - Breakfast & Brunch Near Me - Akron, Ohio

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Waited 10 minutes at our table. Servers passed by and no one stopped to say anything. Ended up leaving and no one apologized.

Ordered my food at 5:29. Pick up was 6:04. I asked them to check my order at 6:20. I then heard them yell for my hotcakes to be made. Told it'll be another 5 mins. 10 mins later at 6:30 I had my food. All the toast was missing. There was soup in there I did not order. My potatoes were cold and soggy from sitting. My husbands fries were the same. My eggs were cold and look like they were cooked twice. Save yourself your time unless you have an extra half hour to spare after your pickup time for cold food. Received a free loaf of banana nut bread which is nice, but doesn't make up for nasty cold food. Disappointing because I genuinely love bobs. But this was a total flop. Do better. read more

worst food I have ever had. over done biscuits, hash browns were paper thin and burnt, and there is no way that was a 3 egg amount. ordered breakfast everything, was expecting in a bowl type dish but wasn't even close. shouldn't have to sit down in the restaurant to get decent food, still paid $40 for crappy food, won't order take there again read more

Just have to give thumbs up to Darnella our server tonight. She put up with my sister, husband and I as we had our late breakfast. When you get us together we have so fun that others do too. Thanks Darnella for your time, Service and great attitude. read more

Only had 8 tables being seated while the rest of the restaurant wasn't being used. Sat in the waiting room for 15 minutes and thought it was ridiculous and finally decided to leave. read more

I'm never one to complain because I'm a server as well but today I went in around 2pm I brought my younger sisters. They're were 4 of us, keep in mind we are ages 17-21. We got sat at a booth and a server came over to get our drink orders she informed us that she was not our server and our actual server would be right over . When she left the table our actually server walked up to her and was like "Can you just take them because I don't want a bunch of little kids who don't know how to tip!" Well she ends up coming over anyways . Her name was Samantha . She never introduced herself so I had to figure that out from the receipt . On top of that the girls bathroom was disgusting and when I said something no one seemed to care . Food was great . Service was horrible . Now I know to only today carry out . This is a horrible place to dine in at . read more

Stopped for a quick bite, service was fast & friendly,(sat at the counter). This Bob Evans has been remodeled and just reopened. The restaurant seems more open with cleaner lines. There is an emphasis on the bakery now. My meal was small. I ordered half a sandwich & a bowl of soup. My sandwich seemed more like a quarter then a half. The price was high too $6.99. All of this said I'll still eat here again, just not the half sandwich. read more

RUN as fast as you can away from here. We were here 1 and a half hours and had horrible service and horrible food. 3 of the 6 place settings had dirty forks and knives. NEVER returning! read more

Not sure why I bother ordering ahead. They never have it ready at the time I'm told (at least three other times that I can recall.) This time it was nothing super difficult, two soups and biscuits. Not sure what the problem was, but it took quite a while to have it put together. Might as well have showed up and placed the order when I got here, the transaction may have actually gone smoother! And no, it was not overly busy. read more

What the hell happened to this place ? They get bought out by a big corporate conglomerate and it just goes to hell.They have completely changed the menu.From now on I'll just buy their gravy at the store and stay home. read more

Could a restaurant be any more over-priced! Eggs, toast, and some sausage gravy for $9. Stupid! read more

I ate here 4 times during my trip to Akron. Staff and food is delicious. I highly recommend their blueberry crepes and cinammon coffee bread. read more

This review is mixed...first 5 for service. We were greeted and sat very quickly. Our waitress, Emily, was the real star. She was so pleasant to us and helped us with our ordering. But here is where she shined. In between helping her tables, she sat with this elderly gentleman and talked to him...not at him but too him. He seemed lonely and wanted someone to talk to. She answered his questions which were repeated sometimes and never appeared to be in a hurry, gave him her full attention while there. She never neglected her other tables. This was truly an act of kindness. Thank you Emily As far as the restaurant, 3 , our food was good and out quicklHowever quickly. However, as it has been my experience with bob Evans restaurants over the years...they need a good general clean. I will keep trying them in the future because the food is usually good and consistent. read more

Average restaurant They need to get up to speed competing w the newer breakfast-focused places read more

Nothing like it used to be. They are very slow. When they make a mistake it's "Oh I didn't know you wanted that." The waitresses have become rude and complacent in their work. Very sad to see. read more

Stood at hostess station for 15 minutes thismorning and noone ever even acknowledged us there. Never came to ask how many, say hi, welcome absolutely nothing. Didn't even look our way to see if anyone was waiting or there or nothing. Very poor customer service! I'll take my business somewhere else where I can at least be acknowledged for wanting to spend my money! read more

Had dinner there tonight about 6:30. Was told there was a 20 minute wait. The lobby had more people than the restraunt had seated. A lot of the people that were told there was a 20 minute wait ended up ordering off the to go menu and received their food well before anyone got seated. Apparently the chefs d not feel an urgency to do their job and the wait staff for the most part could care less. Once we were seated it took quite a while for a waitress to show up. Our food was another painful wait. How can half the seats in a restraunt be empty, but you are still waiting 20 minutes for a table....lots of waitresses standing around talking to each other....I will never patronize this restraunt again!! 11/24/2017. 6:30 pm read more

Used to LOVE this place!! I recently went here with my whole family and the menu reads you can order ANYTHING at any time. My daughter ordered soup. OMG! The waitress and the manager had a melt down at our table over having to make soup before noon. We were treated so poorly that we almost left. Since we live in Texas, we stayed. At the end of our meal, the waitress reminded us to never order soup before noon or we won't get it. Her tip was 5.00 too much if you as me. read more