We have bought 3 mattresses from this location in the last three months and every time the sales…read morepeople have been wonderful and easy to work with. We had one mattress for a little over three months and decided that it was too firm for us. We reached out to the store (barely within the return window) and they went above and beyond to help us get a replacement mattress that will be a bit softer AND we actually received money back because the alternative option that we chose was less expensive that what was originally purchased. I say they went above and beyond because we will not be here and they had to schedule the pick-up and re-delivery out into February 2026 and honored all of the terms of the original return agreement. From sales floor people to managers everyone communicated well and worked together to make sure I was a happy customer. Their customer service is very much appreciated.

In the past, we have used two of the Mattress Firm locations in Boulder. One of them (as well as a…read morethird that used to be there) have been closed permanently. Only one remains and seems more targeted to the student and younger adult market than to people needing to refresh an older bedroom. The brand and grade and size, especially mattress depth, needed to remain within a certain measurement because at this point I am unwilling to buy all new bed linens to accommodate these newer mattress sizes. And we did not need a whole new "set" as we have already had to customize the support unit to a low profile, split queen box spring with the Boulder Mattress Firm location some years ago. Needed for a short resident in an older house with narrow stairwell to the second floor location. Having once decades ago, ordered a set that had to be hoisted by climbing ropes via a sliding door to balcony of second floor bedroom, we were not going to ever do that again. The hunt was hard and the one that seemed most likely from an online search was only in stock to see at the Superior, CO location. Not far so we went in. Like all Mattress Firms I have visited, the staff is very limited in number but always helpful. We did look at the one we came to and though it seemed a bit softer than ideal, we had not found anything more likely to try. So we did buy it. Victor set it up for delivery in a few days. Availability turned out to be an issue after all. This is the point in which you need all the help you can get from staff. And we did get it from Victor. Much of this company is based on automated messages with not much option to customize delivery. After 2 tries on a date, with contact with staff, a delivery date was chosen when availbility returned. But you cannot select time slot. You get an automated message the night before with the time based on their route for the day. The first one we got conflicted with a long awaited med appt so Victor manually contacted them to have it delayed a day.You can delay by the day, but not by a time slot. That night we got the automated message for the next morning, snow and all. But they did make that time and the delivery team did a great job of getting it in and leaving their snowy shoes on the porch etc. The mattress was in plastic covering. The mattress was in fact softer than we had started out looking for but in fact slept very well last night. There is the option to swap it out within a time limit as needed but we probably won't at this time, because all of the other options have been examined and rejected. Perhaps another time in life we will have an opportunity to start from scratch on bedroom design but for now, we are satisfied.

I was very concerned over matching my tile, as we redo the shower floor in our master bath. Heidi…read morethe designer, was wonderful and knew just what to show us. She knew how to make a difficult decision, easier. She listened to our concerns and was very knowledgeable. Thank you Heidi for your expertise. Everyone was exceptionally nice at this store. They constantly offered to help in any way possible. It didn't go unnoticed. C

We purchased kitchen floor and backsplash tile from this place for our kitchen...but when I went to…read morereturn the sample tiles the cashier would not refund our money as they had said they would. They would only make a refund with receipts which seems reasonable enough....but I did not have receipts because it's been a 2 month process (water damage recovery project) so I asked if he could work with me...I asked of he could tell they were their tiles from their store and he said yes. He would not work with me or call on a manager to help however. If he knew the tiles did in fact come from this store why wouldn't he take the extra step to work with me? It was about 8 tiles. Couldn't be bothered to ask a manager if they could work with me given that we had obviously bought a sizable tile order from them and given that the tiles obviously came from their store. He saved his employer $25 but lost a customer. I had driven quite a ways to get there. Not really customer service oriented. We did like the tiles we got from them however.

Indochine offers an amazing selection of unique Asian antiques and decorative items. I especially…read moreliked the Burmese antiques but I also saw numerous items from China, Thailand and Bali. Many items are one-of-a-kind, but there is also a selection of moderately priced decorative items for the home. Also many beautiful but utilitarian items such as cabinets. The woman who works there was extremely helpful and friendly.

This is the immensely spacious Indochine Warehouse which is open to the public. They have old and…read morenew furniture, statues, and much more from all regions of Asia. This is a heavenly place for me. You just have to experience it. Enough said.

We ordered one of the foyer benches (in pine and walrus oil) and are really enjoying the new piece…read morein our entryway. It's a beautiful, simple design that complements the other furniture in our home. Would definitely recommend Steve's craftsmanship to anyone looking for a locally made piece of furniture.

Steve crafted a custom pine bench for the foyer. It's a beautiful piece, made to the exact…read morespecifications I asked for, with a beautiful custom finish, and it is the perfect place to sit and put on shoes before leaving the house and it also has storage for them too! I am really appreciative of Steve's craftsmanship his good communication and his fair pricing. I highly recommend him!

Great service and designers at silver leaf. I picked a blue prisms frame and result is amazing…read more Amanda had so many design ideas and really guided the process well. Thanks for the wonderful experience and beautiful frame!

The customer service is great. Even though they have a wide selection of frames, Jeffrey was able…read moreto find the right one quickly based on our preferences. This whole process is overwhelming for me (too many options!) but he makes it easy and enjoyable. Never any pressure to upsell too, which I appreciate. In fact, he gave a couple options to accommodate our budget. This company truly wants to serve your needs and make you happy! Thanks Jeffrey and Jessica! You've helped me twice and I'll be back for sure! I love supporting great, local, small business! Blessings!

OUTSTANDING! I bought a chair from them several years ago. I found that the lift mechanism no…read morelonger worked. I reached out to BC Interiors and from start to finish they were able to find my invoice, reach out to the manufacturer, order the part, deliver and install it, all free of charge and in record time! I was stunned. I didn't know that companies still operated like this. I absolutely would shop there again without hesitation. Shout out to Tabitha, Taylor and the repair man (I believe his name was Scott or Steve) who were all so wonderful. Thank you to everyone there who helped me with my issue!

Highly recommend. Celeste and Chris were both very helpful. I had a small communication issue…read morethat needed to be corrected and they handled it quickly and professionally. I would highly recommend doing business with these people, they are honest, efficient and straightforward.

One of my best paintings was framed here, excellent work…read more Stop in for the best in Boulder. Good vibes y'all!!

We received a very nice print for a holiday gift this past winter and we needed to get it framed…read morelocally. The place we had used on and off for decades was no longer in business in Boulder. It had been very convenient for us and did a good job, but its new location out of Boulder was not doable for us this year. Trusting Yelp, I looked at what was still here. I found very positive reviews of this shop and seemed like the right style of place, locally owned and been in business for many years and in a shopping center with plenty of parking. Just a bit farther north in Boulder than I usually frequent. We had an idea of what we wanted in style and color so we took the print out there in early April. They had a sign on the door saying that turnaround time was 8 weeks, which this year is to be expected. I heard that a few other places were taking longer. We asked about frame and mat options and the owner said she thought that would work well and showed us a few examples. We picked what we liked best, she showed us how she would arrange things, sizing of borders, etc. She gave us a calculated price which was nicely in our budget. We ordered it and figured it would be ready in early June. It was and just a few days past the expected date info I got last week. We are very pleased with the finished product and will certainly use this shop the next time we need some framing. She also had a nice collection of framed art for sale if you are looking for some new decor, ready to go.

Tanya has framed 15+ things for us, all perfect and exactly as we wanted. She has a great sense of…read morecolor, proportion, and style. She's great at reading her clients and helping them to find what they want, whether they knew that coming in or not. Not incidentally, she's also a warm and comfortable person.

Excellent customer service, great showroom, options galore! Make this your first visit, you won't…read morebe disappointed!